UPDATE: Since I posted my review, every concern I had was rectified and then some. I cannot stress…read moreenough how much I respect this doctor. He truly does listen, and takes your imput as well as your treatment seriously. He needs to be on the cover of a magazine or something, because I was crying and vomiting from pain almost daily, hardly sleeping, and utterly out of hope. Such extreme pain makes you feel like you're going to lose your mind. Dr. Ky has changed everything for me (Tracy, the specialist therapist is a godsend as well), and I can say with full and complete confidence that this is beyond five star treatment. ESPECIALLY in America - it took me years to find someone like him and Tracy. They're on top of all the latest studies, and are happy to educate you whenever you ask. It's wonderful. This guy is a rising star, and now the staff is truly comprised of compassionate, angelic beings. Seriously, they are the nicest nurses ever. I think the beginning phase there just had a few post-opening hiccups. If you come in for a consultation, you will see why I instantly loved these people and wanted them to succeed so desperately. Pain management deals with individuals who are extremely stretched thin, worn out, and we don't rest well and therefore can feel quite sensitive. Being stressed about potentially not having your medication/being dropped as a patient is a constant fear a majority of us have, so it's seriously terrifying to assert yourself when asking for updates or whatever. That is not something you should worry about here, so long as you are cordial, obviouslt. It's so great and exciting that there's a solid team now who handle interactions in a way that makes pain management, well...painless. (Yes I'll see myself out) Keep up the good work, everyone!!! We need you out here!

What can I say. I have been with Kaiser for years now and they put me on every pill there is and…read morethen take me off. One visit to see Dr. Ky and I knew I was in the right place. The staff was so helpful and polite. The doctor actually looked me over ran some manual tests and now I am going to get treated the proper way. What a great place. A bit off the open track of places and I live in Imperial Beach, but the drive is so worth it. I have told other people if you want a doctor who does care go here, and you wont be disappointed. 5 BIG STARS!! Thank you. James Marshall

Went with my husband yesterday for his sciatic pain and was super impressed with the knowledge and…read moreprofessionalism she gave him. I set up an appointment right away for me.

Dr Faruque requires her staff and patients to wear a mask (October 2024) Something that should have…read morebeen mentioned when the appointment was made. That way, people can decide if they want to make an appointment with her.

This review is about my experience as interpreter for a patient that needed pain management. The…read moregood things is that even though was my first time there the front desk person was the same that works at the Oceanside office and I had a smooth transaction with the paperwork I needed to fill and was very diligent and nice. The patient was attended on time and next scheduled visits informed and printed. The cons: difficult office to locate, the numbering do not make much sense in that building. It looks like a repainted motel converted into medical offices. I didn't see an elevator and this is an center that treats people in heavy pain. The waiting room/lobby is too small and if there are many people don't fit and outside there is no place to sit.

I had a very disappointing experience with this pain relief clinic. Communication was extremely…read morepoor from the start. There were no phone call reminders, and important information was only communicated at the last minute. I wish they would provide all required documents and instructions at least 24 hours before the appointment instead of expecting patients to scramble at the last moment. The online check-in process was also frustrating, as their submission system kept crashing. On top of that, the location was very difficult to find. Neither the text message instructions nor the online information clearly indicated the suite number, making it unnecessarily stressful to locate the office. As someone seeking pain management services, accessibility should be a priority. Unfortunately, there is no elevator, only stairs, which is not ideal for patients who already struggle with mobility, walking difficulties, or chronic pain. I arrived on time and even gave myself an extra hour because I anticipated potential issues finding the location. Despite my efforts and the challenges caused by their lack of clear directions and communication, there was little consideration shown for the circumstances. For a clinic that serves patients in pain, I expected more understanding, better communication, and greater attention to accessibility. I hope they improve these areas so future patients do not experience the same frustrations.

I've been a patient for almost 10 yrs! Dr Chesler has a nice rapport with my husband! He helped…read moreus a lot when my husband was laid off from his job. The office WAS very professional & the staff courteous. However, for over a year, it has been very challenging! The girls in the office are wonderful w/1 exception! Jasmine has been extremely rude & hateful toward me! Sadly, she's the 1 person who checks the patients in. This person/position represents the office, greets patients & assigns patient placement! I'm usually about 30 min early but always the last to be seen. I'm usually seen an hour or so after my appt time. Oddly, it was never that way for 9 years! I don't expect to be seen early, I do expect to seen within a half hour! To be seen last every visit this year, regardless of the appt time, couldn't be a coincidence! I recently had a problem with the pharmacy because my prior authorization wasn't faxed over till several calls with Jasmine! I finally returned to Dr Chesler to pick it up then I was told it was sent! A useless hr! I've issued a complaint to the Dr & the office manager Jean/wife. Nov 26th I spoke to the person directly! Jasmine, w/her co-worker listening at the door, openly answered *I have no problem w/you*, then stated *I don't talk to you* said it all. She's a greeter/receptionist so that's the point exactly! Oct 24, 2019 the office manager was in the Escondido/San Marcos location & it happens that Jasmine spoke to me. I had to ask another employee her name. We're at our best when the head boss is the office! Loyalty should count for something. In 10 yrs, this situation is my ONLY complaint! I asked to be checked in by anyone else but her behavior is condoned! I see in a note below that someone else has complained specifically about Jasmine!

Dr. Chesler needs to fire or retrain his front desk receptionist. She was very rude, thus did not…read morecare to get her name. I belong to a PPO and was looking for a doctor who worked with post-polio patients; however, after calling the office for the first time and talked to the front desk girl, I did not get a good feelings about the ways the office was being managed just from the ways she answered my questions: very rude and disrespectful.

I am surprised by the negative reviews here. I understand the complaints about waiting time but…read morethat is true for every doctor I've ever gone to. So is the pressure of fast appointment turnover. While I did experience waiting times I never felt that I got less than the doctors full attention and the staff were as considerate as the pace of the office allowed. In July of 2015 I lost the ability to walk or stand after experiencing relapsing and returning back pains for almost two years. I had xrays and it was discovered I had advanced cancer which had collapsed a large vertebrae and compromised a majority of others as well as invading my ribs and pelvic bone. In the hospital the neurosurgeon on call 'assigned' to me was horribly negative and unhelpful, to the point of telling me he saw nothing he could do. He would check in every couple of days, say he was still thinking about it but had no progress. Dr. Stern was recommended by several of the nursing staff and when consulted for a second opinion he wasted no time in reviewing tests already done and ordering more comprehensive imagining, Within 24 hours he had a treatment plan and had my surgery scheduled immediately. He promised - nothing - but thanks to him and an incredible therapy team today I am able to walk. I still have the cancer to fight and have an amazing oncologist for that but every followup I had with Dr. Stern was thorough and he was very concerned with my therapy progress. Even though I only saw him for stitch removal and a couple of monthly followups he consulted weekly with the physical therapists and reviewed my charts regularly. As to scaring, considering they opened up my back from nearly my tailbone to the middle of my shoulderblades I'm happy with the scar.

i am tan complexion, when i got home i looked at my back it was black when i came down from the…read moreoperating room i was in so much pain i could not get up from the hospital bed. dr. mark stern gave me to much of a narcotic i could not use the restroom. i am grateful to have found a skillful surgeon, he corrected dr. mark stern sloppy work.

Dr Belnap is by far the best pain specialist. He has treated my back for years. Can't say enough…read morekind words for him and his staff.

A few years ago I came home early from a trip because of terrible shoulder and back pain. I tried…read moreto find an appointment before I got on the plane. No luck! Then I saw the reviews for Dr. Belnap on Yelp & lo and behold he was able to fit me in the week I returned . After looking at x rays of my shoulder and back from years ago & examining me he sent me to get an MRI . I was relieved it was an MRI and not a CAT scan as they have been shown to increase your chances of getting cancer. The MRI place he recommended was able to get me in for the next week.. my co-pay was under $100 for my back and my shoulder . Soon after this I saw Dr. Belnap again & he gave me a cortisone injection in my shoulder and some medication which helped greatly . A few months later the same in my back ! Last year I somehow hurt my back so badly I could barely walk. Once again, he was able to fit me in quickly and gave me an injection, which helped somewhat. However, it was Christmas holidays and I was going away for a special celebration and my back couldn't handle it. He was able to fit me in during the holiday season quickly, gave me an epidural and I was able to go and be fine. he's very caring and and we'll do whatever he can to help.

I highly recommend Dr. Robb! The appointment started with the usual paperwork, then a helpful video…read moreintroduction to Chiropractic adjustments. Dr. Robb is very detail oriented and has a background in Injury and Sports Therapy that was really helpful. The adjustments came after H wave therapy and a thorough patient history. I feel a lot better!

From the owner: At Escondido Chiropractic Spine and Injury Center, we specialize in sports medicine injuries,…read morespinal care, and auto accident injuries. Over the last 30 years, Dr Rattray has completed extensive training and research in MRI interpretation, spinal trauma, accident reconstruction, head trauma, brain injury and concussion, as well as crash dynamics from the State University of New York at Buffalo, School of Medicine and Biomedical Sciences. He is Spine Care Qualified and an Active Trauma Team member. He also is a Certified Chiropractic Sports Physician, working with child and adult athletes as well as professional athletes.

NIKAN IS A TERRIBLE DOCTOR. He collects 60 dollars and doesn't supply the medicine. He has robbed…read moreme for January 240 dollars and gave me only seven days of medicine. Then he wrote another prescription for 21 days to be filled on February 28 which there isn't the 28th of February. He refuses to talk to my insurance company, and he lied to my pharmacist and never allowed me to have my meds. His records are a joke. The receipts look like a five-year-old wrote it no professionalism. He doesn't take most insurance and charges 60 dollars a pop. I have seen this doctor since 2022 and was fine then in January he stopped taking insurance and just collect 60 dollars a pop. He is on probation for running an unprofessional business, fraud and other issues.

I scheduled my appointment with this office weeks in advance, and confirmed it ahead of time. I was…read morereally looking forward to this massage therapy appointment because I rely on it weekly and truly needed it. When I arrived, I waited in the lobby for 30 minutes with no explanation. That's already a problem--people have busy lives and make time for these appointments. After finally being called up, I was told they didn't accept my insurance. This was confusing because: * They did accept my insurance at my previous appointment with a massage therapist at this facility. * My insurance shows they are contracted with this provider. * I had an authorization with their office name on it, which insurance companies do not issue unless the provider is in-network. If my insurance "wasn't accepted," that should have been flagged at the time of booking, or at the very least, someone should have followed up with me before the appointment, not after I had driven over 45 minutes and waited to be seen. When I asked the front desk why I wasn't notified, they just said "I don't know," and walked away. That kind of dismissive attitude is completely unprofessional. Patients reschedule things, take time off work, spend gas money--this is not something you casually brush off. The owner later claimed it was an issue "between me and my insurance," but that's not accurate. My insurance does cover services at this facility. The issue is that the office failed to inform me that, for whatever reason, they decided they wouldn't honor that. That miscommunication is on them, not my insurance. The owner also suggested I "pay out of pocket next time to avoid these nightmares." Not only is that tone incredibly insensitive, it completely misses the point. Many patients can't afford to pay out of pocket--that's why they have insurance. And this situation wasn't a financial misunderstanding--it was about transparency and respect. Lastly, when I brought up the 30-minute delay, they said it was because they were "fighting with my insurance to cover the visit." But again, that's something your office should do before the patient arrives, not during their appointment time. And frankly, that's part of the administrative process that every medical office handles--this isn't the first time I've been to a provider, and no one has ever treated it this way. Another thing, the whole time I was waiting, I could hear the staff and no one was on the phone with insurance.... All in all, I left without getting the care I needed, wasted time, money, and energy, and felt incredibly disrespected as a patient. I don't recommend this office.