I had a backed-up drain late on a Friday afternoon, and I honestly wasn't expecting to find someone…read morewho would respond so quickly. Zach from McGrath Plumbing exceeded every expectation. He introduced himself professionally, was friendly, courteous, and immediately put me at ease. He quickly assessed the problem, explained what needed to be done, and had everything resolved much faster than I expected. I never felt pressured or upsold--just honest, straightforward service. Since I travel frequently, getting this repaired quickly was extremely important, and Zach made that happen. The responsiveness, professionalism, and quality of service were outstanding from start to finish. If you're looking for a plumbing company in the Naples area that is reliable, fair, and truly cares about its customers, I highly recommend McGrath Plumbing. Zach did an excellent job, and I wouldn't hesitate to call them again.

Our condo located in Naples developed a hot water tank issue. I called around to several places…read moreand left messages to set up an appointment. The team at McGrath called me back within thirty minutes and sent a technical out to look at our problem the very same day. The firm's owner Dave McGrath called me back the next day with prices and solutions to our problem. In my expereince, the McGrath team can be trusted to do exactly what they say they will do. They arrived on schedule and installed a high quality replacement product on time and with out flaws. They also removed the old tank as well. I am very happy with the McGrath Plumbing company and have recomended them to our condo ownership board as a fabulous local company that is honest and reliable.

Had an issue with the bathroom faucet and another plumber had told us the fix was going to be a…read moremajor repair. Ciaran M came out, assessed the problem quickly, and fixed it within 30 minutes. We have used Mike's Plumbing on a few occasions now and highly recommend their service. Ciaran was personable, easy going, and very professional.

We tried this company twice first time to fix a shit off plug and they had to come out again due to…read moreit leaking more thank the first time. Now I called them out to fix a back up in my kitchen sink, they gave me a quote for 450.00 in January. Came out today and it's now over $600. I'm sorry but that's a ridiculous amount to jump from. So instead the tech stated we can snake out the pipe for $291 and that will take care of the issue. An hour later guy says we can't fix it we have to do other things and we are still going to charge you the $291 and on top of it an additional $291 to snake it from another area. I'm sorry but what just a money scam because the tech should have seen it after the first couple tries and not go outside and talk on the phone for most of the time. Do not use this company.

I was a monthly service customer, and twice, they came out to do additional work and misquoted…read more The first time, they told me the cost would be $1,500.00 and then tried to charge me $1,750.00 they claimed the quote didn't include the labor. The second time was to repair the pressure tank (that they had already replaced and should have been under warranty) and quoted $299.00 (or something like that), and I asked if that was the total price with labor. The tech said yes, and then they charged me more. Both times, I called and offered to pay but would cancel as a monthly customer. The woman who answered the phone was more than happy to lose a customer. Russ honored the quote, but then must have dropped me as a monthly customer without any notification. Now, 10 months after a membrane repair, I'm buying a new membrane since the one they installed failed. I don't think they know what they are doing. Russ is a nice guy, but the woman who answers the phone needs to learn the value of a customer. I live in Naples FL

Thank you Russ. I just had a conversation with you. I would like to tell people just how kind and…read moreinformative you were. I felt you were a very honest and could be trusted to provide the service required. Thank you again.

Anthony did an excellent job running our new line for outside faucet. highly recommend.read more

Excellent emergency service on Thanksgiving Day for a backed up toilet that the plumber's friend…read morecouldn't solve. Excellent technician who arrived earlier than scheduled, but checked ahead to confirm an early arrival. Snaked the toilet drain quickly and efficiently. Friendly service.

Terry came and made my shower worse. I called about pressure and now it leaks, the pressure is…read moreworse and the handle was not put back on straight. When I asked him he said "he wasn't looking when he put it on" and that he'd be back next week to fix it. He never came and I've called many times and left many messages with no response. Furthermore, I paid in advance and was never refunded.

My sink was clogged and terry was able to show up on time and help fix my issue right away! His…read morepricing was great and he was able to get the job done quickly and thoroughly! I would definitely recommend using this Company and be sure to leave a voicemail for the fastest response!

I had such a great experience with Josh and Nova when my aunt's water heater finally gave out. I…read morewas quickly put at ease. Their calm, professional demeanor made working with them a breeze. They got the water heater replaced the same day that I called. I couldn't recommend them more.

Phenomenal customer service - from the moment I called, Josh immediately recognized I wasn't just…read moreanother 'quote'. I had an emergency situation with my water, switching off and due to his kindness and expertise. I was able to get it resolved thank you guys so much!

Marv and his crew were amazing! For 10 years they have taken care of our house and have always…read morebeen upfront honest and reliable. They work fast and are very clean. Honestly I would recommend them to anybody. A honest good plumber sometimes it's hard to find. Thanks guys

Great people to work with! I am a former employee with All…read moreH2O, and I can't say enough good things about them. If you are straight up with them, that's what you can expect in return. No place of business is without its flaws, but Marv(The Owner) is one of the most kind hearted peole I've met, and if you communicate well with him, he will take care of you like family. I worked there for 2 years and got to know the entire family well, and still count them among my friends. When I gave my notice I was congratulated on finding a job that better suited my needs at the time, and there were no hard feelings. It is really rare in this area to find an employer who actually cares about anything but the almighty dollar. Marv and Company are really out to help people. The only flaw is Marv is too nice and people take advantage of his kindness sometimes. Don't be one of those people. Be honest and straightforward with them, and that's what you can expect in return.

We are having our bathroom remodeled. Plumex helped recommend a company to provide the fixtures!…read moreThey ordered the fixtures. They came right when they said they would to prep the new plumbing. They came and installed the new show fixtures and toilet and took all the package boxes and left the bathroom clean! Jose and Suzanne were very pleasant and helpful! Great company!

I used Plumex to repair a toilet which had failed and replace an exterior hose bib on my pool deck…read more Their office staff promptly returned my telephone call, advised me their pricing and scheduled an appointment to have the required work done. Their workers were on, were knowledgeable and quickly accomplished the work in a professional manner. I was highly satisfied with both the quality of their work and their fair pricing.