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    Paul Sterling

    5.0 (2 reviews)
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    Harmony Recovery

    Harmony Recovery

    2.3(18 reviews)
    3.4 mi

    I felt my stay here was a total waste of time and money. For a place that costs a pretty penny per…read moreday, you would figure they would have doctors and staff who knew what they were doing... and maybe cared a tiny bit about their clientele? I came here literally the week before the pandemic started, so I realize that my options may be a little unfair considering what the world was just starting to grapple with, but it still doesn't excuse a lot of the mistakes they made. So my biggest complaint was that they basically kicked me out of detox after a day and a half, to then move me out to the cabins. Even though I was still sleeping around 18-20 hours a day due to the high amount of medication they were giving me, and I kept asking to stay in detox for just a couple more days at the very least! But you know what the male nurse said (I mention that he's a male nurse because I want to call him out, but I can't remember his name)? He told me, "oh you're just scared to move to the cabins, don't worry you'll be fine." Looking back I wish I had pushed back more, but I was literally too drained to try and argue. Like after this conversation I was told to pack my things so they could move my suitcases to the cabins, but I was so exhausted from the medication that I passed out halfway through packing my suitcase. My other biggest complaint was all these "interviews" they kept coming to you for on the very first full day you're there. So the day they're giving you the heaviest dose of medication out of all the days you're there? Well that's the day a different person comes and wakes you up every few hours, to ask you all sorts of personal questions, except you can't even give an answer as the medication has completely turned your brain off (seriously, all I could remember was my name, my boyfriends name, and where I was from, that was literally it). Though I somehow managed to communicate this to them, and was told that they'll check in with me next week, so no worries if I can't answer any questions now. Except I never saw them again... I have MANY more complaints, (like how my "counselor" only met with me twice even though they're supposed to meet with you 4 times) but as this is a super long review I'm going to end it here. So in conclusion, skip this place and find somewhere that actually gives a shit about its clients. Especially if you'll be paying out the nose for it... And to be fair, I will say that at least this is a beautiful place, their food is great, and the nursing staff is awesome (minus just that one male nurse)- like obviously the doctor is a complete asshat that is okay with kicking people out of detox without even asking if they're feeling up to that yet, but all the female nurses were extremely sweet to me the whole time I was there, more often then not I would end up feeling more "counseled" by them then by my actual counselor!

    My 20-year-old son was admitted to medical detox followed by inpatient residential care at Harmony…read more He was there a total of 3 weeks. His severe addiction resulted in his inability to meaningfully engage at all in the two university classes he had enrolled in. He was doing fine at the time he enrolled in the classes, but he began to struggle with severe addiction issues at the beginning of the semester. I thought he had medically withdrawn prior to the deadline, but he was so unwell he didn't successfully complete the steps needed to make this happen. As a result, we needed Harmony to write a simple letter in support of his medical withdrawal, including the follow basic components: a. General nature of your medical condition and how this has impacted your coursework. b. Any dates in which you were under professional care and the provider's license number. c. A sentence stating your provider's support for a full medical withdrawal for the semester. Example: For the reasons outlined above, I support a medical withdrawal from all classes for (student's name) for (specific semester/s). d. Date of your anticipated return to school. (If applicable.) As a physician, I get asked to write such letters all the time and most physicians go out of their way to help patients get short term disability, get a refund for a trip, get out of jury duty, or withdraw from their courses due to severe illness. The letter required could have been written by a therapist, physician or other medical professional. I emailed my son's primary therapist who stated, "we can't comment about your son's behavior before or after his time here." The physician also would not write a letter including the necessary components. Physicians are required to take a "History of Present Illness" as well as a "Social History". We paid $50,000 and my son was there 24 hours per day for 3 weeks. The physician should have asked in great detail the nature of his addiction, how it impacted his life, should have known he was a college student and absolutely should have spent enough time with my son to write this letter. His therapist should have as well. Apparently, at Harmony, they don't take the time to get to know their patients and not only are they not willing to go the extra mile, they are not willing to provide what is standard of care for any physician. I left a detailed message regarding this issue with Harmony's CEO Shane Hudson and he never returned my phone call. Several days later, I sent him an email requesting he respond to my voice message. He had a therapist who was not even involved in my son's care call me back. He stated they would not provide the details required in the letter, just his dates of treatment and the types of therapy he received. My son left Harmony one week early because he felt the care was "repetitive" and apparently it was not personal at all since no one there knew my son well enough to feel comfortable to write the simple letter we needed. As with my attempt to reach the CEO, my calls to the billing department regarding our expected refund all went unanswered. It took me 3 weeks to get someone in billing to call me back.

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    Paul Sterling - c_and_mh - Updated June 2026

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