I am not a handyman, but rather a lady who volunteers with a local non-profit. I always seem to have maintenance needs in our 200 year old house and so Paul B helps tremendously by always having solutions. Today I picked up a screen door that was repaired. The door was an old wooden door (not 200 years old, but definitely not a newer door) and the new screen is great, but they also made sure they fixed a few loose areas. The repair cost was very reasonable and service is consistently great. read more

Paulb Hardware - Back of store - entry to glass repair shop - Hardware Stores Near Me - Lititz, Pennsylvania

See all

My daughter and I arrived for Ladies weekend! Very cool swag bags filled with useful coupons and a tshirt. It's the hometown hardware store where the employees pretty much know everything about anything! Helpful and kind! read more

Paulb Hardware - Any size - absolutely anything you may need, they got it. - Hardware Stores Near Me - Lititz, Pennsylvania

While they post a sign saying mask required, they don't enforce it. Inside the store I encountered a customer without a mask. An employee I asked for product help wore his mask below his nose. I've not encountered this at Depot or Costco. I used to enjoy Paul B's but that's over . read more

I had a less than perfect experience with PaulB's recently but the staff and the President went out of their way to make the situation correct. Over and above the call of duty. Kudos to the team at PaulB's! I will continue to be a loyal customer and recommend them as "The Premier Hardware Store". read more

Great hardware store, almost everything you you need for around the home/farmette can be found here. Much more selection than any of the generic "big box" hardware departments, and a much more knowledgeable staff, who are only too happy to help you find what you need...... read more

Tool selection second to know one. Only complaint is they don't have shoe fly pie. Guaranteed they have everything else

If they don't have it, you don't need it. Just kidding, but a great place. Knowledgeable sales people who will go out of their way to help you, including advice on what ever project you are doing. They may even find a better solution for the problem than the one you walked it looking for. There is a reason they are still in business despite the onslaught of discount chain hardware stores. Go there and find out why. read more

Historically I really like this store. However, they are in complete denial of COVID19. HALF f the customers enter and shop unmasked? Plus the staff generally only wear face shields and no masks. Why?! Being familar with retail I know it must be difficult, however with a person at the entrance all the time can't they manage this better? I don't feel safe shopping there during the pandemic at all. Please manage the store for the safety of your loyal patrons. Thank you. read more

There is a reason the parking lot is packed with contractor's trucks from 6 AM until closing. This is, by far, the most complete, thorough, stocked Hardware store in Ephrata, if not in northern Lancaster County. It is run by guys who absolutely know their store, and their trades. They can find it and explain it, unlike most box stores. The store has an extensive hardware section, and spans everything from automotive to glass cutting to power tools to paint to generators to ...it's there. You need it, they have it; it's a man-cave of hardware! read more

You will not find a better hardware store than Paul B. I was blown away the first time I stepped in. They seemingly have everything you could ever need. The store is flooded with friendly people who are anxious to help you in anyway they can. If you ask for help finding something, they don't just point and say "aisle 7", they walk you right to what your looking for and answer any questions you have. I will never go to another supply store as long as I live in the area. Great job Paul B!! read more

I have normally had good service, but needed to return an item and they would not return it. It was two brand new unopened outlets. I did not have a receipt. It was the remaining pieces of a large renovation that needed to be returned. I kept track of many receipts throughout this project, but misplaced this one. I knew my husband, myself or our contractor (who was a neighbor doing work on the side for us) bought the outlets at Paul. B. It was a "Do it Best" brand outlet and they advertise that they sell this brand. This was a minor item compared to the larger expenses we had during our project. When the salesman asked how I paid, I honestly couldn't tell him. I didn't expect cash back. Store credit would be fine. Given how clear it was that this was a Paul B. Product and it was unopened and brand new, I am very disappointed in the lack of service and lack of public relations. In addition, we're talking about a $10 return; not $100. That is not worth a poor relationship with a customer. read more

Best hardware store I've ever been to. This is a real hardware store. The kind that doesn't exist anymore in our modern world of Home Depot. When you ask someone where something is they always know. And if they don't have an item they'll either order it, or come up with a solution. I was going to buy a new window screen and the gentleman is like, "oh it'll be cheaper for you to just fix it; in fact we can fix your broken screen." And they did for around $10. I went to Home Depot because my car key has a chip. Home Depot couldn't do it and said they could order it but it would be $250. The dealership said $150. Paulb made me a custom chip key for $39. The gentleman came out to my car and got the code, and just did it. And advice: they know everything and if not they'll find a guy in the store who does. I've gotten advice about how to clean mold off my house, how to build a fence, how to clean a lawn mower engine out, etc etc. Go here. It's worth it. You might spend a few more $$ (only a few) than at Lowes, but you will get unprecedented service and quality materials. read more

Far and away the best hardware store you will find. Tremendous selection of retail products with very knowledgeable and helpful staff. Terrific wholesale department as well. Best prices in the area as well. I don't go anywhere else for hardware needs. read more