Went to this salon for the first time to treat myself to a salon cut and color as I had been…read moreDIY'ing it for over a year. Did not know what to expect, just knew I wanted my hair colored and cut and shaped into a short bob. The stylist was running about 15 minutes late when I got there on time, but did not realize she had another client that was taking a substantial amount of time to bleach out some old color and then to apply new color. Needless to say, a color and cut took over 3 1/2 hours! It would have been appreciated if there was an "I'm sorry for running behind", but there was no acknowledgement of how late she was running. Very disappointed in the cut which was not tapered nor short enough. The color was ok, nothing that can't be fixed somewhere else. I'll probably find a salon now, rather than waiting when another color is needed to get the hair cut I wish I had received. I had a feeling when I walked in and wasn't greeted that I wouldn't be happy. Wish I listened to that feeling!

After years of trial and error with different stylists, I believe I've finally found the one I want…read moreto see regularly. Awilda was accommodating, understanding, and very informative. She is beyond talented. I'll be going back for a trim and excellent conversation. The reviews are what caught my attention, so I hope mine does the same for someone else searching for the right person to assist in the change they crave. You won't regret it ‍

I went here during the pandemic and they are following proper safety guidelines. I felt very…read morecomfortable during my 2+ hours of balayage and cut. I'm new to this area and decided to give Brush a try to get some color to my hair. Shelly was my hair artist and she did an excellent job! I was somewhat indecisive but gave her an idea of what I was looking for, and that was enough to get her mixing the colors and do her thing! She is very talented and definitely experienced! Lots of good convos during my time w her. Staff was very courteous. I will definitely suggest giving Brush a try, and certainly go back here.

Shelley, is wonderful, I would never let anyone else cut my hair…read more Everyone that works there is so nice.

This place is Fabulous, Zina is awesome, personality is priceless love her. Every time I go in it…read moreis not only professional but a great atmosphere. Call Zina you will be so happy with the experience, and her love for hair.

Great salon and service. Low prices for excellent care. My hairdresser is Crystal. All compliments…read more to her and she is the best by far . Very professional , kind and nice young woman. I shall not change the hairdresser ever.

Saw Kim and was very pleased with the results. Very friendly and a job well done. Went back a…read moresecond time and was more impressed with the haircut she gave me

My hair appt with Ashley at Designers Edge in Southwick each month is an enjoyment. The salo…read moreenvironment is inviting and relaxig and the "hello" from everyone is so welcoming. Ashley's expertise in color, cut and styling will be exactly to my expectation, The salon is very helpful with your appointment schedule and their reminders are great. To Ashley and Company -- you are #1 in my book!!

I'm giving this place 2 stars because it is clean and nicely decorated, and the nail technician who…read moredid my mani/pedi was extremely sweet. However, that being said, this was hands down the worst mani/pedi I have ever had in my life, and if I hadn't gotten a great deal for it on Groupon I would be even more upset. I have to go spend more $$$ now to get it fixed. Here is why I think a teenager still in cosmetology training at a vocational high school would have been a better bet: I can see the patches of my previous nail polish underneath the new polish. On multiple nails. She missed spots entirely. I actually had to ask her to cover a spot on the tip of my thumb, and you can see the spot where she covered (but didn't blend it). This looks so bad it is as if a 5-y/o did it to me. It is streaky and doesn't look like the top coat was evenly distributed at all. Essie gel should not chip 12 hours after it is applied, but it did. My pedicure has spots on it that look like white paint. ???? She was rushed and had people waiting, or I would have demanded a do over (or just that she take everything off so I could go somewhere else), but it took 2 hours to begin with, so who has that kind of time??? Be forewarned - do not go here if you want your nails to look good.

Really an amazing place, Ray was so welcoming and made sure he knew exactly what I wanted. Took the…read moretime to draw a little sketch of the curl i should expect from the style of the perm. Offered me fancy sparkling water. Did a great job cutting my hair. Was truly an experience for a first time perm will definitely be going back. In his free time while the chemicals were setting in my hair he even styled my friends hair for free

I used to love Emily, but I haven't found someone who can consistently give a good haircut since…read moreEmily left before COVID. I have often left The Lift with hair cut so unevenly that I have had to even it out myself at home. My son just got his hair cut again after his last one there, and the new hairdresser pointed out that there was a huge difference in length between the R and L side over his ears. Sadly, after a decade as a loyal customer,I won't be returning to The Lift.

Heartbroken Bride - A Cautionary Tale for Anyone with Textured Hair…read more On October 4, 2024, I had my hair done at The Lift Salon by Justin, a stylist I had previously trusted. As a South Asian woman with thick, coarse hair, I made it very clear that this appointment was for my wedding day. What should've been a joyful, exciting experience turned into a months-long nightmare -- one I'm still dealing with in June 2025. The salon is very much a white-centered space, and while that shouldn't matter, it clearly did. Just because I have thick hair does not mean it's okay to bleach it to the lightest color possible without any real conversation about the risks involved. As a stylist, it is your responsibility to inform your client of potential damage -- especially when working with textured or ethnic hair. Had I known my hair would end up gummy, stringy, and permanently compromised, I would've never agreed to this. I even voiced concern during the appointment when I noticed the gummy texture. Justin brushed it off and told me it would feel like that for "just two days." I trusted him -- big mistake. After the first wash, my hair was a sticky, breaking mess. It was completely ruined. Since then, I've spent months trying to repair it, and I'm still not even close. When I reached out to the owner, Cristol, hoping for accountability and understanding, I was met with nothing but ego, gaslighting, and attitude. Her exact words were: "But you loved your hair and walked out with a smile." I told her: "I didn't even realize how damaged it was at the time -- check your cameras, I was trying to bring it up to Justin during the service." Instead of listening, she cut me off and said, "I will not have you come back into the salon. I'll just refund you. You can go to my friend, Carve Beauty, to get your treatments done." I was in tears. I had just paid $600 for a service that destroyed my hair and left me completely heartbroken -- and she had the audacity to ban me? As if I'd ever want to go back. You couldn't even pay me to return. Update - End of June 2025 This photo shows the current condition of my hair -- still gummy, breaking, and fragile despite everything I've done to try and fix it. Funny enough, I didn't find Carve Beauty on my own. Cristol -- in the middle of kicking me out of her salon -- actually recommended I go there. The irony? Carve turned out to be everything The Lift is not. At Carve, Tina, one of the owners, was professional, kind, and truly empathetic. When I told her what had happened, she was genuinely appalled. I ended up doing around six intensive treatments at Carve and purchased their molecular repair treatment to continue care at home. And still, after all that, I'm left with long-term damage. If you want a salon that will actually listen, respect you, and treat your hair with real care and knowledge, I cannot recommend Carve Beauty enough. Go to Tina for anything major or corrective -- she's amazing. And for regular styling, ask for Abby -- she's just as talented and sweet. Skip the arrogance. Skip the gaslighting. Skip the damage. Go where your hair and your voice are respected -- go to Carve.

Amazing staff and place to get your hair done. Always feel comfortable when you arrive. Great…read moreselection of hair products. Tori always does an excellent job with my color and style. Sit and relax with a beverage and be prepared to be pampered!

Top Notch Salon. I am a new client to Jen Picco after a hair disaster from my previous salon. I was…read morevery nervous to find a new salon after my previous experience but Jen was not only empathetic to my situation and sat and listened with patience but also was completely professional explaining what options were available. We discussed a game plan to get my hair back to healthy and made me feel as if we knew each other our whole lives. There is nothing that makes you feel more important than a stylist who understands you and treats you like family. HIGHLY impressed. My second visit a month later was just as great as the first. Her knowledge is extensive, she doesn't make empty promises, treats you professionally and personally. Absolute 5 star service. I met two other stylists on my 2nd visit and they too were just as kind and welcoming. I cannot say enough about how impressed I am with this salon. Total pampering, total package, total professionalism.

Honestly, I was going to leave a 3 star review but after seeing what my stylist posted on…read moreinstagram, I decided on a 1 star review. I came in with self-dyed hair in a color I liked. However, I was unable to keep up with dyeing the roots, so I decided to go back to a more natural color- a cool-toned brown. However, my stylist, Abbie ended up dyeing my hair straight up black (even another stylist agreed), which required her to strip the color 2-3 times. Most of this was done in the sink, which also happened to be the most uncomfortable salon sink. Anyways, I find out that Abbie posts about my "before" hair with quite the ratty comment which was completely unnecessary. No wonder she didn't tag me despite asking for my handle. She also failed to mention that she had to strip my hair three times, leaving it in a worse texture than before, despite telling me it wouldn't cause any damage. I was considering returning, but the professionalism is basically non-existent, so I'd rather not. Salon 241 is a better choice if you can spend more $.

I just want to say thank you to Stephen for saving my hair! Even despite the fact that I was about…read more15 min late for my appointment (did not know about the bridge construction going on) Stephen still took me in, and did a great job on my haircut even with the limited time. I am rarely ever content with the results of my haircuts, because I always feel like stylists insensitively cut off too much without talking to me about it first but Stephen was so considerate and professional... not only did he listen to what I wanted, he also made a point to double check that I was okay with the length he was about to take off, before making the cut. It had been awhile since my last trim / cut and my ends were very split and my hair was snarly and damaged from bleaching it several times over the past few months... But thanks to Stephen, it actually feels incredibly soft, the split ends are all gone and it feels thick and healthy... like he actually brought it back to life.... I'm so happy with it. Will definitely be coming back again!