Very trustworthy. My wife brought her car in for a new battery and to check her squeaky brakes…read more They replaced the battery promptly and after examining the brakes they said they were just fine, squeaking was due to dirty pads. Not every shop is that honest. Last Sunday I had a loud scraping noise coming from one of my rear brakes. I thought maybe I could save myself the hassle of having my car in the shop during the work week so I went to a national chain shop on that Sunday and was told it would be around $950 -- seized caliper, rotor, pads-- I held off and took it to Auto Medix. They said the caliper was not seized, it was fine. Auto Medix replaced one rotor and the back brake pads, all said and done they were $610 cheaper than the chain store.

I have never written a negative review and if I could give zero stars, I would. The situation we…read moreexperienced this summer, waiting for our car to be repaired for 3 months was inexcusable. The insanity of the situation was the utter lack of communication. The phone rings at this shop and no one answers, we reached an answering machine only 5 times during that entire time period and never received a return call. When I finally started receiving texts in late June from the owner's cell phone we thought that we were finally going to receive consistent communication. Yet, responses to my text messages still went largely unanswered. There isn't even a business website to send messages. I am empathetic and my default is to give grace when things go wrong. I get there is a lack of workers, unexpected things happen in our personal lives, and maybe installing a drive shaft was complicated. But as a business you have a responsibility to OVER communicate to your customers. Also, given how she responds to negative reviews, I don't expect it will be a normal business response, which would be to sincerely apologize for the lack of communication and stress put on our family, which is what we deserved to hear and never did. She will say that my husband told her there was no rush to fix the car when it was towed there on 4/19. The TRUTH is that he said there was no rush to get it back immediately but that we needed this car when our son returned home by mid-May for his summer job. I guess our mistake was being honest as well as considerate? We paid over $1k up-front on 5/3 for the drive shaft part at their request, which we had no problem doing. She is also going to say that the issue lies with their parts supplier since by the 3rd drive shaft a Toyota engineer realized that it wasn't correct and that these parts were actually recalled and should not have been sent. I think the fact that you have a supplier sending recalled parts is, in general, a significant business issue. She will probably comment that I sent her a message through Facebook messenger on 6/2 - I did but only because I was looking for their business page, the business name was in her profile, and I recognized her name as one of the owners. My message was polite, and I apologized for contacting her that way. This is after no one contacted us for almost the entire month of May until 5/30 when she finally answered the shop phone and told us we would have our car back that week, even though I had left a voicemail the week before. She will likely also say that we didn't receive updates because they were working on the car or waiting for parts to arrive. Information like that is an update that we deserved particularly when 1 month turned into 2 then 3 months. The final straw was that we were told on 6/20 that one of our tires kept going flat. Rather than fix that problem while working on the drive shaft issue, they waited until 7/13 to order a new tire, further delaying our ability to pick up our car. We were then guaranteed, yet again, on 7/17 that we could pick up our car before they closed and, not surprisingly, they had yet another emergency/reason why it wasn't ready, and we had to wait another day. We did not get our car back until 7/18. This was only after our constant request for updates, via phone, text and in person, the last 8 weeks. And then Kenosha Toyota had to replace the coolant "T", a repair that Automedix listed to be done on the initial quote but didn't repair it or communicate to us that it was not done. Thankfully, Toyota found it while reviewing all of the repairs. And FYI, waiving a small credit card fee does not remotely make this experience acceptable. And while she said that she took off another 3%, we can't find it. The bulk of the "savings" is the cost of the used drive shaft vs the new one we initially paid for. Point blank if you are in a customer focused business then BE focused on your customers. If this seems ridiculous to you then go somewhere else and save yourself the aggravation.

Wilson and his team run a very good shop. Clear communication on pricing and repair details. No…read moreGames. No punches pulled. No pricing surprises. Just good, honest, mechanical work at a fair price. Skip the new car dealership service departments and if your current shop is not meeting your expectations, give Barranco Automotive a try. You won't be disappointed!

They installed a used engine in our 2018 Honda CRV. It runs great. They also replaced the front…read morebrakes at a.very fair price. They did all the work in 4 days.

THE Best choice for Mercedes brakes and other maintenance and repairs!!!…read more Great family business the was founded 58 years ago. All the brothers work hands on as well as other excellent mechanics and characters with great personalities. They got me in and well taken care of with a smile and a few laughs later. I asked around Fox Lake and Fred's Auto Service have the best reputation for being HONEST, FAIR and are the best shop I have found in years!!! Usually when you drive into a service shop with a Mercedes they automatically try to bend you over and give it to you dry . I'm not talking about a " lube " service either . Rich and the guys treated me right and were very very fair on their price. They even have donuts and hot coffee for their customers. Old school guys and old school ideas on providing great mechanical work done and a good price. A rock solid family business is hard to find these days. Roll in and give them your business. You will become a loyal customer just like me. If I need anything done on my car, I am going to drive in (as soon as the donuts are delivered) and enjoy my time knowing my car is fixed right.. Richard McClure Lake Barrington

I had a water pump installed today at Fred's Service in Fox Lake by a mechanic named Tony and was…read moretold when he was backing out my 2019 Chevy Trax after finishing his work that he brushed against a car and there's a scratch. Was told to get an estimate for the damage he caused . Was told to get it fixed and he will reimburse me. I am beyond disappointed with Fred's Service. Horrible customer service. Come to find out Tony hit someone's Camero in the lot with my car. I didn't get a " Sorry" or " Let's work things out" It was more like " I Dont Care " Tony kept saying " I Don't care" I have it all on video. He got paid $550 for his work and now I have a car that is damaged. There is no way I am going to trust Fred's Service to reimburse me or Tony. I got a police report and I'm getting 2 more estimates and I guess this will have to be settled in small claims court because I do not want to even deal with this place or Tony. i can't believe how I was treated. He seriously did not care if I had to run around and get3 estimates or not have a car to go to my doctor appointments or my volunteer ministry. I treat people with respect and I am honest and fair. There is no honesty at this business. I have been working with a car dealership since last Friday to trade in my Chevy Taxx . Won't happen now with this damage .

My wife and I drive a pair of old beater cars, and we've needed quite a few repairs over the past…read morefew years. We were first directed to Ryan Road Auto in late 2014, and our initial interactions impressed us so much that we've given them our business another half-dozen time since. The guys at this shop have been nothing but helpful, empathetic, patient, and kind to me and my family. I've received quotes for everything from brakes to O2 sensors, and they consistently come in significantly below their local competitors. They stand by their work and value their customers in a very visible, tangible way, and I've come to appreciate their availability immensely. I've only needed to go elsewhere once, when same-day attention wasn't possible, and let's just say that in the future, I'll do my best to wait for the best. Strongly recommend these guys. You can trust them with your keys and your wallet.

[THE GOOD] I just got new tires and I needed to get…read morethem installed with a tire/wheel alignment check. I went in and Greg was the man who helped me out by doing what I needed along with something with the valve stem. I'm never too sure when going into a automotive place by myself but never once did I feel like I was going to get jipped by this place. He did what I asked and didn't try to sell me anything else which I was thankful for. The service was also really quick!!! [THE BAD] The first day I called this place to make an appointment. The man I spoke to didn't sound too friendly... maybe because they were all tied up but he told me to bring it in the next day & that's just what I did and sure enough, they were ready & willing to help me out! [THE UGLY] Nada. [& THE BONUS] Greg took my car for spin to test out my new tires and came back with my car all nice & clean! WILL TOTALLY RECOMMEND THIS PLACE TO FAMILY & FRIENDS!

Integrity, honesty and consistent application of The Golden Rule can all be found at McClure's. My…read more24-year old daughter called me on a Monday morning to tell me her car "would not go". After a brief conversation, I guessed that we were looking at a transmission problem, but we needed get it to a shop. I live 3 hours away - she called McClure's to have them tow it in a do diagnostics. They were prompt, professional and incredibly honest about the problem, our options and probable costs. In a world where most repair shops would take advantage our situation, McClure's was the epitome of full customer service. Outstanding in every aspect.

These guys are just excellent! I brought in a chainsaw, and not only did they replace a part, they…read moregave me tips on using it. Then I brought my mower in that a neighbor had tried to fix - they corrected his 'fix'. And not only are prices extremely reasonable, they are really nice! Highly recommend!

Experience Automotive is experienced, dependable and honest. We trust him completely with all our…read morecars. Dwight and Starr are hard working and prompt with estimates and call backs. They really do all they can to save their customers money - no unnecessary repair recommendations here!

Trustworthy and awesome. Wouldn't take my car anywhere else. Fast service and were sensitive to…read morecost.

Very honest and reliable! Trained, qualified and years of experience technicians. Highly recommend…read morethem. The owners are amazing! They care about people, not just the cars. They want everyone to be safe on the road.

Great service! Very friendly and very reasonable. Would highly recommend MLS Auto Clinic.read more

Take your car here. Don't wait. Don't go somewhere else…read more These guys were amazing. I had put off a bunch of items because I knew how much it was going to be elsewhere and finally it caught up to me. Brakes, ball joint, muffler - driving a 2009 will catch up to you. I had gotten quotes elsewhere - and knew it was going to cost me. A friend in the area said if you live in the area - you go to Dave's. So I did. And it was a relief. They kept me in the loop and let me know how much and how long. It would have cost me double going anywhere else and my car runs great. Should anything happen again - they're my first call.

horrible people even worse work…read more A couple hours after a simple electric repai, my vehicle started on fire. I went di back to them when they opened and tried to get the situation resolved in a professional manner and I was not rude or hostile from the get go. however, I was tee with only disrespect and anger and rudenes and they blamed me for the fire they caused. I have been coughing and nauseous nonstop since the electrial and plastic fire they caused through low quality workmanship and even lower qual human decency.