They take care of my cars, fixed converter . They are honest don't over charge. Josh is the manager.read more

Josh is unbelievable honest and just a great guy! We had the rear main seal leak quoted at two…read moreother shops and not only did Park Auto come in at less than half they also fixed two other issues. The car is running great! 10/10 Would recommend to everyone!

Stay away from this place they take your car and say one price hold your car for a week then call…read moreyou on a day their shop is closed trying to extort more money by saying stuff like I had to add oil to test drive then tries to haggle for more money before you can get your car back, then if you say thats not right they if you have a problemm how I run my bussiness go somewhere else, well I would but you already held my car for a week and won't give it back unless I pay your bloated diagnostic fee which by the way I already told him.what was wrong with the car originally and what he needed to check so yea if you feel like getting scammed come here

Matt the owner totally messed up and I think you should know why…read more 1. He promised a 5 day turn around on a repair and when he should have started the repair he decided to not until the following day. Which put him behind a hole day i figured this out by driving by and seeing my car sitting there and hasnt moved. I was borrowing a car from a family member. So i was upset. When I stopped in I asked why he didnt ship out the part. He said he was back logged. I walked out frustrated. He called me hours later and told me he wanted to charge me an additional 100.00 for shipping part over night. Now I was getting mad. A quote of 400.00 now is close to 600.00. i told him it wouldnt have been this way if he just shipped the part out monday morning. i said it was unexceptable. stop what you are doing and I will pick the car up later. This was an appointment and I should have been slotted into. it was made 4 days in advance. He has a problem prioritizing his work. He just said he was busy. When I orginally went to pick up the car before scheduling the appointment for repair he gave me a bill of 167.00 and said it took longer then expected to figure out what was needed for the repair. I asked what happened to the 75.00 thing. he said he would deduct 75.00 from the repair bill. Not the 167.00. Not sure how honest that is. I think the bill may have been inflated to appear its a discount. And bring cash because he charges a 4 to 6% for using your debit or credit card. And you will see a misc charge of 4.50 for misc charge.When I asked him what that was for he said for ink, paper, pens, etc. I said that would be the cost of doing business Matt. So bottom line is people. Matt is probably a good menanic but a good business man. I dont think he has a clue how to run a business. Or hes a guy that will nickel and dime you to death. I think he is in over his head. nice building. very clean shop. just needs some smart business attention for sure. and someone who understands customer service and whats expected. NOT RECOMMENDED.... I give credit when credit is due to business. I dont just write bad reviews. If you look up a week ago he recieved a good review from me. He needs someone to run his customer service and billing department like most of them do. The results I found a guy that will have it done in one day buy getting part from GM dealership. And cost only 415.00 out the door. not to mension I will not have to rent a car. They even offered to pick up and drop off. And still a Father and Son business. Go to Londono's car repair in roundlake folks. hes got friendly staff and no hidden costs at all.

This place is the BEST! Totally worth the 1 hour drive. I…read morehave had numerous people tell me they could align my truck- only to get there and have them tell me it won't fit on their rack. I explained this before I went, and they assured me that they could do it. They took their time (took about an hour), and provided me a printout of the before and after details. (It was pretty badly out of alignment) My car drives great now and I am looking forward to getting new tires soon.

I have been going to this shop for tires since I moved out to McHenry 15 years ago. They are the…read morebest in customer service and the work they do is always above and beyond. They are always honest with their work and always have great prices. There is no questioning are they being honest with you about what needs to be done. To me that is always a great thing!! I dropped my truck off today to have new tires put on. They called to inform me they found another issue. They gave a quote, fixed the problem and had me back in my truck in no time. If you went to another shop to have tires put on, they wouldn't bother looking at the whole front end. They just put the tires on and send you on your way. That is not the case with Don Hansen's. They looked over the whole front end to make sure everything was solid. For me that is always reassuring. You don't get that at other shops. And if you do it comes with a big price tag. They care about their customers and always go one step further to make sure that you are always safe on the road. You get the feeling that you are family when they are working on you vehicle. Something that is rarely found these days. I will never go any place else!!! Thanks Guy's, as always you did a great job. See you in 6,000 miles for a tire rotation.

I took my truck to Wild for the first time. I was told I would receive a call in 1-1/2 hours with…read morethe diagnosis - DONE! I was told that my truck would be repaired by 1:30 - DONE! - Competent - Reliable - Honest - Courteous - Fair Prices Don't you hate someone who does what they say they are going to do? What more could you ask for?

PLEASE READ BEFORE TRUSTING WILD AUTOMOTIVE WITH YOUR VEHICLE CARE:…read more Where do I begin... this was hands down one of the worst car repair experiences of my life. I honestly cannot believe a mechanic this dishonest would have such high reviews. Others reading this please please please beware of this shady mechanic. I was traveling overseas and my wife brought her car here on recommendation. What went from a simple oil change turned into a laundry list of repairs: Timing Chain, all new brakes, new intake manifold gasket, valve cover gasket, new struts, new suspension, cylinder head gasket, AC recharge....and to top it off a Hazmat charge of $200?!?! Thank god I came home before my wife agreed and paid for this egregious borderline criminal total rebuild @ $7000!!!! This was a car we recently purchased with only 70,000 miles. Insult to injury upon arriving @ Wild to take the car back Ken spoke to me and told me that he felt horrible for us buying a lemon and prides his shop in not taking advantage of women (the exact thing that was being done to my unknowing wife). He then proceeds to offer me another "deal" to "help us out". This deal was for us to pay him $4000 + give him our car in exchange for a rusted out old car in his back lot! I politely declined and said we just needed to take our car home and make a decision on the cost.... It doesn't end there! Ken runs out after us and in one last attempt to take advantage of us says "listen this car isn't worth a penny more than $1000 BUT I feel horrible for you guys being taken advantage of so I can take this car of your hands for $1200." .... you can't make this stuff up! We left Wild to another mechanic (personal friend of mine). Car drove 1 hr perfectly fine. My suspicious were confirmed the car was perfectly fine and just needed new pads on the breaks. Just to be fully sure we then took the car to CarMax and they also confirmed car was in great shape and offered us $10,000!!!! In summary DO NOT TRUST THIS PLACE

I had an excellent experience here. From the moment I called, the owner was very friendly and…read morehelpful. When I arrived, the whole shop felt very clean and well organized. The staff, including the person at the front desk, were kind and professional. What stood out most was the owner's honesty and knowledge. He was patient, helpful, and clearly well respected by many repeat customers who came through. It's rare to find such a well-run, trustworthy shop these days. I highly recommend them.

This Review is LONG OVERDUE, To be Compltly Honest i Have Never had any Service on any of My…read moreVehicles Done with Closs Tire. So why would i Give it a 5 Star Review ? Well i live in the Dallas Texas Metroplex so it would be Kinda hard for me to do that. But by chance Me and my Wife made a whirlwind Trip to Chicago and while Visiting all the "Touristy" Sites we decided to go to the Famous "Green Mill Jazz Club" That had a very long line to get in. Thats when we met Sue Dickerson and Her Husband standing in line. Soon we struck up a conversation about what we do for a living and much to my suprise Me and Sue had Alot in Common. What me and Susan Have in Common is we Both Run Automotive Shops and with 30 Years under my belt we started Talking Shop, and what we have in common is that to do what we do to be succseful requires a "code of ethics" (Honesty, Integrity, Responsabilty to our Clients) and the list goes on. As you can tell Sue Lives up to those standards by the reviews listed below and i have to apoligize that it took so long to post this. I would completly TRUST SUE and her Crew to Service All of my Vehicles, we Live by the same Standards and Integrity / Duty to our clients. The Standard i speek of is "If somethings not right WE'LL Make it RIGHT" Thanks Again Sue - and Sorry i cant Remember your Husbands name, My Bad. Jim and Marlene from Texas.

I helped my aunt out with her car this week. She needed new tires and her friend suggested this…read moreplace close to her house. The staff were friendly and had answers to all her questions. The price was reasonable for all 4 tires and they worked pretty quickly. Recommended.

Great experience. quick service. Easy to talk to, which is nice for a woman. Will definitely use…read morethem again for all my mechanic needs.

Had issues with my car running and had to get it towed here after getting stuck on the road. I did…read morenot want to have a mechanic work on my car for fear of being ripped off but if I'm ever going to get work done again I will be doing it here. No nonsense and good price for what I had serviced.

Have fleets of vehicles and the owner has always been honest with us. Gus has gone out of his way…read moreto save us money and has always been fair with us . The level of expertise ( specially in transmissions) Gus has shown in every issue our trucks face is impressive . Excellent place to take a bad transmission to get fixed.

Took my car there for a new transmission. I was recommended to speak to Gus. Awesome guy, great…read morecustomer service. He explained the entire process to me. Said it was gonna take about a week and he actually got it ready a couple days early. Very decent pricing. 5 star customer service, 5 star work.