Great Alaska trip this summer. I'll definitely book another trip with them! Everything was organized and streamed.

Peggy with Paul's Cruises ROCKS. We hadn't used Pau's for many decades, since our honeymoon cruise. For our 30th anniversary, we decided to book an Alaskan Crusetour. Paul's Cruises has hosted hundreds of Alaskan excursions over the past few decades. We knew we'd be in good hands with them booking our trip and taking care of all the details. We can't wait for May of 2020 for our adventure to begin! read more

I've traveled with Pauls Cruises since 1998. I've gone on more than 25 escorted trips, ranging from land trips in the United States to multi-week international trips. They take care of every detail from the time you book your trip until you return home. They personally "take you there" and take care of everything. The agents in both offices are the best -- they are experienced and professional. For all your travel needs, they are the BEST. read more

Peggy at Paul's cruises helped us out big time when a Cruise we had booked ourselves had mechanical difficulties and we were forced to cancel. You better drink your coffee though she moves fast. Thorough but with great detail she had us booked on another cruise for the same time period. With a longer trip, better stops and for less money. Two days before we were scheduled to leave. True professionals we will never consider booking another cruise without their help. Thanks Peggy!! read more

We recently returned from a tour to Alaska hosted by this cruise agency. We chose to book our trip with them because they indicated in their travel show that not only would you obtain better pricing but unlike other tour companies you would not be sitting around waiting for activities and excursions - it would be go, go, go every day on the land portion from Anchorage to Fairbanks. They make a good sell but come up way short on delivering! After booking trip, excursions, etc. we made some comparisons directly with Princess Cruises and found that we really were not saving anything on the package trip - in fact we may have received more ship board credits by booking directly! As far as excursion prices - the Paul's said that we would save considerably by booking through them instead of Princess - well again we compared prices directly with Princess and could have purchased all of our excursions for the same or a lower price except for one excursion which was in fact about 20% ($40) more. Now - regarding the land portion we found ourselves sitting around waiting for the few tours included with many hours wandering around the lodges/hotels on our own. They really misled us when they portrayed this trip as escorted where we would have expected that they not only organize but accompany the group as tour guides. Forget that - the group is generally on their own and little to no escorting of the group exists. As a comparison - one excursion we were on from the ship - another tour groups leader/escort was a knowledgeable and informative "Guide" for that group accompanying them on all their excursions and providing expert commentary on the ship's deck when viewing glaciers, wildlife or other points of interest!!! That is an escorted and guided tour. The only historical information that the Paul's convey is the history of their company and how they met and their hobbies and interests. If you are looking for an agency that books tours; arranges for excursions; and gives you a travel show then the Paul's are for you. They really did not add much during the trip and they certainly did not save anyone on the cost of the trip; excursions; airfare; transfers, etc. The extra cost you are paying with Paul's cruises is for some convenience, someone to hand you luggage tags, room keys and ultimately a trip for them and their staff. You can do better if you are willing to do a little research, make a few calls and make your own arrangements and in the process save several hundred dollars and maximize your time in Alaska seeing the sights. Our future trips will be booked with a real tour agency that provides expert guides/escorts or do the booking directly ourselves. read more

I have been dealing with the Pauls (Cruises & Travel) for the past 22 years and I would NEVER go anywhere else. They always offer the best deals & the best service. Plus they are friendly to boot. Travel with them on a Pauls Pals Adventure and you will never travel anyway else! Tom & Rita Paul personally escort these cruises & tours and really care and it shows! I can hardly wait for the next one- which I have already booked! read more

The staff at Paul's Cruises has been so accommodating and helpful as we recently booked an Alaska cruise. Peggy was courteous and anticipated our every need. We'd recommend them for travel needs. read more

I have traveled with Paul's VIPP once before with my 84-year-old mother, and we are heading out again in a few weeks. The Pauls get great prices for their VIPP cruises and tours. More importantly, they take great care of their groups. The groups are comprised of middle-aged and elderly travelers, and the Pauls feature the right mix of easy and adventurous activities for their groups. Mother and I went on a cruise through the Panama Canal a few years ago with the group. They helped me watch out for Mother, and I got to climb the Dunn River Falls, ride a camel, zip-line through a mahogany forest and much more. A lot of tour groups will do this kind of thing, but here's the difference. In Jamaica, we made an unscheduled stop to buy rum. I had no money with me. Tom Paul pulled out his wallet, handed me a $20 and said, "You can pay me back later." This little thing impressed me so much, that he would do that for a complete stranger. We've got a British Isles cruise coming up in a few weeks and Mother and I are really looking forward to it! September 2015 I thought I would update my review now that we've returned from our British Isles Cruise. The large Princess ship was not great. The food was adequate (no more), the lines long, and the service moderate. The Pauls were incredible. We had a few days in London ahead of boarding, and the Pauls, as usual, took great care of the group. Everything was well-planned and well-executed. Once aboard ship, the Pauls took care to make sure everyone in their group was included in all the planned activities. I cannot recommend the Pauls highly enough for their kindness, attention to detail, and ease of travel. read more

I signed up with a group for an Alaskian cruise and it was through Paul's Cruises. This was a terrible idea. Based on the weather leaving from the airport, our flight was delayed and therefore catching the cruise ship was going to be impossible. Paul's Cruises did very little to help in getting a different airlines to get us to our destination. The Peron we had to deal with was a part-time employee and she would not give us the owner/manager phone number to communiate with them. We did miss the cruise ship and to take a flight to reach the first port stop to board. THIS IS A TERRIBLE TRAVEL AGENT! read more

Highly recommend! I've never traveled as part of a tour group and had my qualms about it. However, this was one of the best trips I've taken! We were treated like special guests and family at the same time. Rita and Tom, the owners were with us on the trip and assured everything went well. One day, a scheduled bus trip ran late and Rita and Tom bought everyone a boxed lunch to get us back on track. Even with things outside of anyone's control , they were there down in the trenches assuring everything would be alright. It was an exciting adventure and I'll go back again read more