I have traveled with Paul's VIPP once before with my 84-year-old mother, and we are heading out…read moreagain in a few weeks. The Pauls get great prices for their VIPP cruises and tours. More importantly, they take great care of their groups. The groups are comprised of middle-aged and elderly travelers, and the Pauls feature the right mix of easy and adventurous activities for their groups. Mother and I went on a cruise through the Panama Canal a few years ago with the group. They helped me watch out for Mother, and I got to climb the Dunn River Falls, ride a camel, zip-line through a mahogany forest and much more. A lot of tour groups will do this kind of thing, but here's the difference. In Jamaica, we made an unscheduled stop to buy rum. I had no money with me. Tom Paul pulled out his wallet, handed me a $20 and said, "You can pay me back later." This little thing impressed me so much, that he would do that for a complete stranger. We've got a British Isles cruise coming up in a few weeks and Mother and I are really looking forward to it! September 2015 I thought I would update my review now that we've returned from our British Isles Cruise. The large Princess ship was not great. The food was adequate (no more), the lines long, and the service moderate. The Pauls were incredible. We had a few days in London ahead of boarding, and the Pauls, as usual, took great care of the group. Everything was well-planned and well-executed. Once aboard ship, the Pauls took care to make sure everyone in their group was included in all the planned activities. I cannot recommend the Pauls highly enough for their kindness, attention to detail, and ease of travel.

Great Alaska trip this summer. I'll definitely book another trip with them! Everything was…read moreorganized and streamed.

SUPER RUDE LADY. My sister told me to call her since she's handle all my families travels to…read moreVietnam. She answered and didn't even give me her name, I explained to her my situation and she didn't even ask me travel dates or time and she already threw out a number. Of course, I did some searching online prior to calling her and told her the rates I found and she told me to book online instead then. Additionally, my mother went to Vietnam within the past 2 years and got a ticket through them (my sister made the arrangements) and when I asked her about the VISA information to see if my mom's information was still valid she didn't bother to explain on how I could check she just told me to reapply when VISA either have a 6 months or 5 year expiry date. WTF? Hate your job much? I guess if you don't have the resources to look yourself you call them to get screwed.

Stay away from this place if you don't want to be scammed. They tricked my parents into their…read moreservice, cashed the check, and then told them they didn't receive anything. They also lied about the whole ordeal and refused to resolve the issue for weeks until they got caught. Awful people! Don't waste your money for their horrible service.

They ripped us off for a lot of money! Made a hotel reservation for Las Vegas once and were told at…read morethe hotel we could have gotten it cheaper if we booked directly with hotel. Tried to reach them for other travels, no return calls. Tried to back out of deal and couldn't reach anyone. Buyer beware! SCAM!! Would not even give 1 star if possible.

We went to one of their presentations in November of 2016 and purchased a package to become…read moremembers. We had initial contact from travel agent and she nicely said that she was assigned to help us with any travel needs. For almost a year now we are trying to get their help with travel, but only get nice recorded message that they will cal us if we leave name and phone number. We are waiting for a call back for a year now. So now, I just need to understand how to get my money back, if I even have a chance for that. Wgould not recommend this service to anybody. It is nothing but trouble for you.