I put some things in storage, Christmas decorations. The unit was infested with mice. They chewed…read morethrough plastic totes and left extensive damage.

Recently made a cross country move and rented an 8x7x6 foot POD unit to pack up my studio…read moreapartment. Our POD was delivered on schedule to the Middletown location (actually a day earlier than the estimate I was given). I called ahead a few days ago to ask if I could access the contents of my POD and was able to schedule it later in the week to go retrieve my items. At least for this location, the PODs can be accessed between 8am-3pm. When you arrive, you can call the number on the front door and someone will come help move your POD storage box outside with a lil truck--just make sure you bring your key! The manager (whose name I believe was Jim) was super helpful the day my dad and I tried to access my POD. We struggled to open up the pull gate (some furniture had moved in transit and jammed the door) and Jim helped us even push the box open and troubleshoot. Moving is extremely painful, so we were super grateful for his help!

GO ELSEWHERE. You will spend WAY LESS and not be as frustrated. I reserved and paid for two…read morecontainers for my cross-country move. They delivered one on a Friday morning and was told by the driver of the first delivery that the second container was on the way. Well, guess what: they close on the weekends so no one answered my frantic calls. I emailed, texted, called and even stayed on hold for an hour. I scrambled to come up with plan B. Thankfully, UHAUL also has containers and are WAY LESS EXPENSIVE. Then PODS had the nerve to call me to confirm pickup on Monday morning for TWO containers!!!! Working with this company was THEE most stressful aspect of my move. NEVER AGAIN.

This experience was outstandingly horrible. Really impressive how terrible this company made things…read morewithout us realizing it until it was over. Poor management of dishonest, lazy, disrespectful and manipulative employees. That's how they operate. Here is an itemized list of the issues we had: 1. Our goods had to be put in storage for 2 weeks because they arrived a week before we did and the company couldn't deliver them until a week after we arrived. It was a busy moving season so it was annoying but understandable. But, because some items weren't packed properly to begin with and then they were put into storage and left for 2 weeks we ended up with thousands of dollars' worth of damage. Waiting to see how much of that we get back with how this company's shifty employees try to skirt the standards. 2. When we went to put in the claim the first time, about 6 weeks later our items were still showing as in transit so we couldn't make a claim. 3. Not sure how they are connected to the company that packed us to start but that was also a nightmare we didn't see coming until unloading. Several items were not packed or wrapped and got destroyed or seriously damaged in the loading, unloading, storage, and unloading. 4. The crew that came to unpack was only 3 people. We have always had at least 5 or more people unloading and unpacking. Some moving companies will even send over 10 people. It was clear by the end of the day they thought they were only unloading even though we were entitled to a full unpack if we wanted. I'll get to that insanity later. 5. The crew left several pieces and boxes saran wrapped that should have been taken out of the wrap, and put together. 6. The parts box was still half full when they left. Several items were not put together at all, which is something that was paid for. 7. Furniture was assembled incorrectly and missing parts. The crew member putting the furniture together didn't bother to tell us they couldn't find all of the parts of an item and left a dangerous situation for our small children. 8. One of the crew members started complaining about how tired he was near the end of the day and I found him laying on my child's bedroom floor while he watched another crew member put the previously mentioned item together incorrectly. 9. I'll say it was my fault for not seeing the fine print that said "we are entitled to a full unpack to the customer's satisfaction". I should have been more diligent inspecting their work, but I was under the wrong impression that these were professionals. We were not satisfied. We should have had a full unpack with 100% respect for our items. We paid for a complete unpack and when we asked for it the crew lead said that they would just dump the box contents on the floor and it would take 3-5 more hours after they had been there for about 10 hours already. We said we wanted it and they proceeded to do exactly that. Dumped a bunch, but not all of boxes on our floors and only in 1 hour. There were still so many unopened boxes after this incredibly disrespectful hour. They did not finish and didn't even ask for me to verify. At this point I was the only one at home with them and unable to do a proper look around to verify the unpack. Several boxes were left untouched, while we had to wade through the piles they dumped just as they said they would. 10. When we asked for the unpack, the tired and lazy crew member copped an attitude and broke an item as he was unpacking not to my satisfaction. 11. They refused to put together one item and said a third party would call to set up an appointment to put it together. I put it together in 20 min. Never received a call from said third party. So they are also liars. Maybe we got unlucky with our crew. Another crew came to pick up boxes we had unpacked ourselves because the first crew were dishonest in their 100% unpack to our satisfaction. This second crew seemed far more put together and helpful. It was just a short period of time I spent with them, so who knows what a full day would have been like. We have heard about several other bad experiences with this company so it wasn't just our "luck" of the draw.

MALICIOUS NEGLIGENCE. As a Navy family we have moved ten times in the last 19 years, and I have…read morenever seen such complete and utter disrespect for the property of others. We just received our household goods overseas which were packed by this crew in York, PA. They literally just threw my family heirlooms - WHICH WERE MARKED WITH SIGNS SAYING 'FAMILY HEIRLOOMS, PLEASE PACK WELL', into boxes with ZERO PADDING WHATSOEVER. My deceased grandmother's (who raised me) food processor and mixer were just dumped into a box with random other items WITH ZERO PACKING- NO WRAPPING, NO PADDING, NOTHING. A dirty dog mat was thrown in with BAKEWARE; breakable decor thrown into boxes with ZERO PACKING. Save yourself the suspense, anxiety, shock, and heartbreak and use someone else or just throw your loved possessions in a dumpster up front.

I cannot say enough good things about this company. They helped with both my office clean out and…read moreresidence clean out. Derr's is extremely efficient, cost effective and easy to work with. Barbara Sumple-Sullivan

Timely, reasonably priced, excellent cleanup. I would definitely use them in the future.read more

Jay and his wife Kelly transported my new travel trailer from a storage facility to my 2024…read moreseasonal campground, about 75 miles. Very safe driving the entire way. Jay helped clear branches and debris at the site before backing the TT in. He went above and beyond to help with leveling and giving me a few pointers. That day, I appreciated Jay and Kelly more than they could know. 10/10 recommend!! Kim from Harrisburg PA

From the owner: Veteran owned and operated. Transport RVs across the United States. 5th wheels, Travel trailers,…read moreBoats.

They were courteous and able to move a very big piano for me. finally and polite as well as able to…read moreget the job done quickly. Thank you both so much and this was a priced heirloom and I appreciate the help! Just make sure if you have big furniture you have a bigger furniture dolly prepared. Excellent service.

Thank you to Dave & Crew for a flawless move. They showed up when they said they would and got…read morestraight to work. They were polite and respectful of our loads and homes. It's hard to find good honest workers you can count on and Dave's is just that. Highly Recommend. Thanks Guys!

Requested a couch to be removed from my property, and Blue Mountain was able to get it done at a…read morereasonable price within 2-hours. Amazing service! Very professional staff. Thank you so much for getting this taken care of so quickly.

Blue mountain exceeded expectations. I asked for a quote and they stuck to the fee that was quoted…read more So many times businesses don't stick to their word. The only negative thing was they did not stick to the time frame they gave me on when they would arrive. I also know that things happen beyond your control. I would definitely recommend them.