I brought a sofa and love seat as well as the warranty plan. The catch is they only come for 3…read morecalls on the warranty plan. No one told me coming to clean the furniture was a warranty call. I have called numerous times about the sofa. Instead of fixing it correctly the FIRST TIME they just cut the metal piece that pierced the other cushion and eventually ripped it. The Customer Service department is RUDE and UNPROFESSIONAL. Especially manager Lauren. She had the nerve to say this is a new issue. If you cut away at the frame which is the problem how do you expect it to be fixed. So the foundation is now damaged and so is my cushion now that it is ripped. If I could have given them a ZERO I would. DON'T WASTE YOUR MONEY OR TIME HERE. Pay a little more for professional people and quality furniture. I will never shop there again!!!

Staff is always courteous. Great selection of furniture. Has multiple locations throughout NJ. They…read morerun special sales often and offer great financing terms. They also price match.

If I could give two separate reviews, one for home furnishings & sleep consultant, George William's…read more5 star service, and 1 star for the store manager, a woman whose name I unfortunately did not get, we have an average of 3 stars. I came in for a dresser that another Raymour location failed to fulfill (twice). The Iselin store had one on the floor, so I took a chance at trying to buy it. The female manager was not helpful, cold, inflexible, borderline rude, and had zero customer service skills. George saved the day by being kind, helpful, and customer-focused. Within minutes of being shut down by the mean manager, George had sourced me the dresser from the Watchung store location, who were happy to sell me their floor model and had it all wrapped and ready when I arrived (5 stars for Watchung too). It's unfortunate that the Iselin store manager adds a negative tone to the overall experience at the Iselin location. The store should strongly consider a change for overall improvement.

No returns or exchanges got a leather recliner so slippery we can't use it…read more Horrible store to deal with if your dissatisfied

Great store for furniture especially children's . They have…read morebeautiful expensive looking cribs without the price tag. They delivered and set up the crib for a nominal charge. Albert is amazing! Old world charm. He is understanding and so accommodating. Matching furniture can be ordered to complete the nursery. Love everything about this store!

Just recently purchased mattress from Lion they delivered that day and couldn't have been nicer…read more Also purchased Kitchen set from there I have no problem with their service or prices which to me are very reasonable was surprised how much stuff is there. Will be shopping there again

Love this location. Everything is neat and very nicely displayed…read more And the staff is always around if you need any help.

You basic Homegoods. This was organized decently. I can't comment in service because I didn't need…read moreit. But nobody was in proximity of me. I would have had to go and look. The selection was good. I landed a modern clay based vase. The vase was $30, so it was definitely a good value.

Neil helped us. No BS and I can smell BS from a mile away. He really gave us great advice. Just go…read moreto him if you want the best combination of value and comfort that you can afford without feeling like you're getting screwed. Remember the name: NEIL!! He'll take great care of you. Go to this store and ONLY this store. You'll never get better service anywhere else. For anyone reading this you should no that I do not work for this store. I have no affiliation whatsoever. It was the closest showroom to me in Staten Island that carried Helix and Brooklyn Bedding products that I had researched extensively before looking for a place to try the products out. But because the experience was genuine and unpressured I will not shopping at another bed store from now on my experience there was that good. I plan on referring anyone I know who is looking for an adjustable bed and mattress to this store.

My fiance and I had a great experience, especially because of Raul. He treated us with ample…read morerespect and was never pushy. He made us feel as though he cared about how we felt about the process and that we didn't settle on anything we weren't happy about. I really appreciated talking to him and how easy he made everything. I would highly recommend The Sleep Loft in Woodbridge and would encourage you to work with Raul.

They just came to make a delivery to my neighbor's house this morning. They're wonderful truck…read moredriver ran over my reflectors between my property in the road to keep people off my sidewalk and grass and broke it. I called the number written on the truck and talked to a lady that said would put me in contact with someone and it's been over an hour and no one called me back yet. If I was to buy something from them and at this point that is definitely out of the question all I know is that delivery team supervisor and it goes all the way back to the owner sucks. As written in the other bad review, stay away from the store. I'm not even a customer and they made my day bad. I wish I could give less than one star that would be great.

Pretty nice store! I…read morehave to say the furniture in here was/is very nice and seems like a really good quality. I'm somewhat in the market for a bedroom set and my initial goal was to go to "Ashley Furniture" however I ran across this store first and decided to stop. When I first walked in, I was greeted by a nice gentleman with glasses whom was dealing with other customers first- so I was surprised (and happy) that he went out his way to greet me as this goes a long way. As I went further into the store, I was greeted by another nice gentleman named "Rick". Although he is one of the sales person's there, I didn't feel pressured to make a decision on the spot or buy something in the store. This is actually the type of customer service I prefer. As I walked around the store, he would periodically ask me if I had any questions and make sure all concerns were addressed. The one thing that I did not like however, there was an older gentleman with blueish/ grey looking eyes whom when I first walked pass- I thought he was with a group of ladies as he didn't say anything and looked bored. As I was sitting on the furniture and taking pictures, he walked over and asked me if I had questions. When I told him I wasn't looking for help or buying anything- he walked away and acted someone disappointed. When I walked out the store and said "Goodbye"- he smiled but said nothing. It just made it seem like if he couldn't get a sale from me- he wasn't really interested in helping. Overall, pretty decent store and I would more than likely come back and gladly deal with Rick- he was very genuine and whom I would recommend.

First of all their items are overpriced considering the quality. Cheaply installed and gaudy. The…read moredelivery workers, are unprofessional, do not follow direction and will not hesitate to send back items delivered, if they feel they can not manipulate your items through the door. After 1 year the bed frame I purchased became unstable. The wood holding the mattress, the whole base, is starting to fall apart, failing to support the mattress. I called to an exchange or at the least a tech to come and properly adjust. They did nothing. Please do not sho here, you're better off buying from Amazon, where atleast the material is better quality and sturdier. What a waste of money. I honestly wish I can give zero stars.

Very Friendly and helpful people. Great selection and prices in the store. I was in a hurry and…read morethey got me in and out quickly with exaclty what I needed. I highly recommend doing business here. They have my future business. Can't wait for my delivery!