We couldn't have asked for a better experience! We replaced our bedroom carpet with laminate…read moreflooring. The entire process, from start to finish was seamless. We went into the store and talked to Cosimo. He was easy to talk to, explained the pros and cons of different surfaces, and answered all of our questions. As soon as the product was in, we were contacted and scheduled the work to be done. The job was replacing three bedrooms with laminate, however after they pulled up the carpeting, they found two spots that needed to be leveled. This was done quickly and didn't end up adding any time to the job, they actually finished before they said they would be done, even with the extra work that needed to be done to level and grind down the concrete! Cosimo and his crew were excellent to work with and I honestly would encourage you to reach out to them if you are thinking about changing floors OR if you need ideas/suggestions! We are so happy with the quality and efficiency of the work, the communication with Cosimo and his team, and of course, the finished product looks amazing!

Quick and easy install of carpet Came to house with samples…read moreAbout 3 days installed Delivery on time

Watch out for these scammers. Floor might look nice for a short time. They got me. All my floor is…read morelifting and every time I walk through my house I'm reminded of what a mistake I made. Gave them a chance to make it right through some fake warranty which would end up costing us thousands and an insane inconvenience. Lots of nice talk during the sale which lead to finger pointing after the fact. Choose a a company with integrity. News flash not these guys. I'm not the litigious type so enjoy my money, but know you guys are dirtbags. Walking through my house sounds like you're in an 80s rice crispies commercial. Absolute scum bags.

We had flooring installed by Flooring America of Chandler (Paradigm Performer Collection) with a…read morestated lifetime warranty. The flooring has since developed widespread buckling, seam separation, and corner lifting throughout the home. An in-person inspection was conducted in November 2025, and an independent flooring professional identified installation and product-related issues. A formal warranty claim was submitted on January 17, 2026, but we have not received a written response or the inspection report used to deny the claim. The current business states they are not responsible due to a change in ownership, however they continue to operate under the same name and location, which has created confusion for us as customers trying to resolve this issue. We are still hoping for a fair resolution under the warranty. -- Scott Taisey

I work with Monterrey and their team day in and day out for my "day job" and they are amazing! I…read morehadn't had a chance to use them for a personal project until my pool construction began and I made sure to select a pool company that purchased their tile and travertine through them. I have had a wonderful experience with them and I would highly recommend using them in the Phoenix market. The tile is exactly what I wanted (a hip, exciting, not your average pool tile vibe) and the travertine....you guys--the travertine is so freaking cool! It compliments EVERY color that I have going on back there and it is currently being installed by our hardscaping as I type. Look at how stunning the travertine is! EEEK! My backyard is becoming a reality one step at a time and I couldn't have done this without Monterrey! I'll add photos of the completed project to this review when it is done as well.

Monterey Tile blamed my installer for several tiles breaking. They did NOT stand behind their…read moreproduct. My installer has 25 yrs experience, did NOT use the wrong saw blade! Monterey Tile would not help me in any way. NOT recommended.

DustSharkz demolition team gut our two bathrooms and they were excellent! They did a neat,…read morethorough job and were super polite and careful. Removing the tile was a dustless process which is awesome. The work was even performed over a holiday weekend, and they cleaned up every detail of the demo. The ownership and crew deserve and earned our gratitude. Job well done everyone, we highly recommend you! Thank you!

Lou and son's are the best. On time, quick, clean and the subfloor was ready to install new…read moreflooring.

Aristone and Albert G. cleaned and honed our 15 year old travertine this morning…read moreHe did a wonderful job. He was quick, courteous and it was completed at a reasonable price. Thank You

These folks are the best!…read more Alex was on-time, a real pro who knows this business - he's a technician type of guy. Their inside help (Cody) was all over it, a total on-top-of-it service. I have a lot of travertine that was 2 years old and they rescued (cleaning & sealing) and sealed it which was long overdue. I was thinking about doing this myself and I'm REALLY glad I didn't. Tools and chemicals are required, and obviously they have it all. The price was great too. Can't lose call them!

Answered the phone when scheduling. Showed up at the prescribed time and day. Very professional…read moreand reasonably priced services. Would definitely use tehm again.

Wonderful company! I needed my whole home taken care of and needed it quoted pretty quickly. Cade…read morehimself reached out and quoted me fast. Out of the 3 companies I've used for my carpet & tile I can honestly say that Cades team has done the best and most thorough job. Cade made sure to reach out after the project and see how everything went. 10/10 all throughout the process. Will definitely use them again and would recommend to anyone!

Shane L has been absolutely wonderful with work with! He is always ready to help me and get the…read moreright products! In my opinion, he is an asset to Tile Shop!

I went to 3 different tile stores in the same general area and The Tile Shop had the best selection…read moreby far. No comparison. I was also helped right away by Cathy Jackson who went the extra mile right away to help me calculate square footage and get a quote for the two tiles that I liked. I was really impressed. I will definitely be buying my tile from them. They also have a vetted list of installers to help me get my project moving.

Great experience with Sinue and his team. Timelines were met and the final project looked great!…read more Thanks everyone!

I just had my kitchen backsplash installed by Davison Tile, and they did an awesome job. Sinue, the…read moreowner, gave me an accurate quote in the exact format I asked him to send to me. They performed the tile job so well that my wife was impressed not only with the work but also with how quiet he was while performing the tiling. Their clean-up was also top-notch. I would recommend Davison Tile to anyone who needs tile work, as you will get the best workmanship as well as a detailed, cost-accurate estimate.

Huge selection, great prices team are very helpful recommended by a professional. This is the hole…read morein the wall , but no secret doors

Oko and Joel are the best! We got multiple quotes for a fairly small backsplash from several…read morecompanies both on Yelp and not on Yelp. In the end, Imperial's was the most reasonable, and the work is perfect. They worked with us to create the pattern and best tile layout for our cabinet structure. They also were both the two of the nicest people I have ever dealt with for a construction project. On time, great communicators. Highly recommend.

We had a great experience with Owo when he came to clean and repair our grout throughout our house…read more The job ended up being a much larger job than anticipated because the previous owners had put a coating on the tiles that Owo had to get off before he could do his work. We also had voids under the tile which he did his best to fill. He went above and beyond and worked so hard to get our job done as fast as he could and it looked fabulous! Thank you Owo!! Also, great pricing!!

I hired Owo to clean and seal the grout at a house we have by ASU. It was rented out to college…read morestudents so to say the grout was in rough shape is an understatement. At first I was a little shocked at the price but I didn't realize the amount of work that went into it. The cleaning is only a small portion of the cost. Its the sealing (and re-staining the grout) that costs so much because its a very manual process on your hands and knees applying the stain/sealant. Owo was there from about 10 AM to 6 PM. He did an AMAZING job. The grout and tile has gone back in time and now looks brand new again. Its pricey, but worth it. If your tile/grout looks really dirty, its really not worth just cleaning it. The grout has to be re-stained and sealed to bring it back to looking new again. See attached before and after pics. I would definitely recommend Owo and Groutsmith.