Highly pleased with the bathroom countertop fabrication and installation done by Elite Stone. Quick…read moreturnaround and easy process for getting the work done. The owners are both Pleasant and professional

The Team at D&H Designs did an incredible job on a bath remodel I was involved in. Everything was…read moredone so professionally. I also had my own master bath done at my home in Memphis and at Pickwick. The staff and installers are the BEST I have ever dealt with in Memphis. I would not recommend anyone else but D&H. Thank you David for all your help!

I am extremely disappointed with the lack of communication, professionalism, and customer service I…read morehave experienced throughout my home renovation project. This company has been working on my home for the past sixteen days, yet no meaningful work has been completed during the last seven days. Today, I contacted my salesman, Jack, who assured me that the workers would arrive after lunch around 1:30 p.m. As of this evening, no one has arrived. I called Jack twice and sent him a text message, but I have received no response. Since I could not get an answer from my salesman, I contacted your office on Florida Street in Memphis. The scheduler transferred me to the fabrication manager, and I explained everything that has occurred. I then asked to speak with the owner or a shareholder and was told they were in Italy. I asked to speak with the next person in charge and was transferred to Jayla (or Jaylen), who referred to herself as a "problem solver." Unfortunately, that description did not match my experience. She told me she would call me back within five minutes, but she never did. During our conversation, she stated that my countertops would be installed tomorrow. I questioned how that could happen when there are currently no cabinets or counters in place to support that installation. I have already paid nearly $11,000 toward this project and still have a remaining balance. Despite making a substantial payment, I have been left without progress, communication, or accountability. This situation is both unfair and highly unprofessional. What concerns me even more is that Jayla (or Jaylen) contacted Jack and apparently told him that I had implied I would not pay the remaining balance. That is completely false. At no point did I say or suggest that I would refuse to pay my balance. My only concern has been the lack of progress, poor communication, and the failure to honor the commitments that have been made to me. Based on my experience, I cannot recommend this company to anyone. I expected honesty, professionalism, and quality customer service, but unfortunately, my experience has been the exact opposite. I hope someone in leadership will take responsibility for these issues and work toward resolving this matter promptly.

I love my new counters. The material is quality, the installation was professional and the price…read morecouldn't be beat. Thanks you my kitchen is Beautiful! R.M.

My daughter purchased a NEW home in May of 2023. She had issues with the porcelain sink so reached…read moreout to the builder who in turn referred her to the granite company Expo Stone Tri-State who installed the sink. She spoke with Jason numerous times on the phone and via text, and he made us (as I was on the phone during one conversation as well) believe he was a man of integrity and would come by to resolve the cracked sink. Yet to our surprise he stopped responding, and never provided the resolve he agreed too! Now my daughter has been instructed to find a granite fabricator on her own, which is absolutely UNACCEPTABLE. Please do NOT use this company as they will leave you to fend for yourself if issues occur.

What a great company they were on top of everything very professional even the owner put his…read morepersonal touch in after one phone call I had a beautiful new kitchen I feel like a lot of the companies could take lessons from this one I just want to say thank you to Mr. Miles and all those wonderful employees he has that made everything a breeze for me

DREADFUL company and it is due to the leadership. Kitchen remodel was 7 weeks behind schedule…read moredue to salesman NOT ordering cabinets. Original installer did a terrible job. But the most appalling behavior was from the salesmen and owner. They do not care about the customer and make threats to "get their money" even before the job was done. Unbelievable that they are still in business