Brought our dog in for probable stroke. Waited 1 1/2 hrs in exam rm. Tech came in twice. We asked…read moreher questions and she said she didn't know anything. When Dr. Finally came in with lab results she had no answers. Wanted to do numerous expensive tests for cause of stroke. She never touched our dog or examined her. No treatment was offered except IV fluids for possible dehydration. No treatment was offered to prevent further damage or another stroke. We felt unimportant and ignored. We paid for a blood test and an exam which was not done. I feel like we should be reimbursed for the exam. We have 4 pets and have been coming there for almost 10yrs, we will not be returning.

They got me in promptly with my 18-year-old bichon. I love the care and the attention that Dr. B…read moregave my baby! I would highly recommend!

Dr Sarah Buchanan is an Angel. My little Riley Mae was not feeling well, after being turned away by…read more3 clinics in my area I decided to reach farther out. Doc Sarah's office is an hour away from where I live and she had never seen my fur baby before..... BUT SHE OPENED HER OFFICE ON A SUNDAY AFTERNOON TO HELP US. I am truly grateful for her help and compassion. Words cannot express how grateful I am. Thank you from the bottom of my heart. I am very pleased the cost of the emergency visit. Very reasonable price. I can't say it enough, THANK YOU!!! IF YOU NEED A VET FOR YOUR FUR BABY, I 1000% RECOMMEND BVC.

They are very good to my Bonny. The doctors, the techs and the staff are kind to both of us. They…read moreprovide great care and we are able to get appointments pretty quickly.

Fantastic place to take your dog in for a grooming, very knowledgable, the lady that groomed our…read moredog did an exceptional job, my dog got a great bath and haircut, price was good also, they take very good care of your dog.

We were traveling from a couple hours away then another 6hrs and they were more than accommodating…read morefor dogs that had never been there. They didn't require an interview beforehand. Required shot records. Girls were returned happy and healthy AND were definitely exhausted from play time. Cost was better than our usual home spot for our 2 dogs. It is isolated from Branson off the beaten path.

We were traveling through the area and wanted a day to do some of the activities without our pup…read more Reservations were easy. Our dog seemed to enjoy her stay there. But, the location is awful! The one-lane gravel road to get there was already a bit intimidating, but we were there during a big rainstorm that was causing flooding, and the drive to pick up our dog was pretty scary. Also, when I told them we would be there right around 9am (when they open) to pick up, they sounded pretty annoyed. I would probably not use them again, based solely on their location.

My sincere thanks to everyone for the ordeal when my little ShihPoo had to have a caesarean. While…read moreit was emotionally tough ( mostly for me), the staff was very patient with me and my hundreds of questions and phone calls.

DR. VANANROOY and the staff are great.. our Mini Schnauzer was having trouble getting on off the…read moresofa and bed. Took in for an exam - and he had pinched nerve in his back. Medication, therapy and some down time has our ten year old pup feeling like his old self.. reasonably priced.

Great Veterinary Office!!!!! Very clean and friendly.... was not overbooked , took the time and…read morecompassion with our pet. Explained everything to us. Evaluated our options and our budget. Office visit was only 35 for us. Our pet loved the staff. Would highly recommend them.

Diagnosis was fast, and a complete failure. I knew my cat was dehydrated it was over 5 days without…read morefluids, but as I begged I was never told back from an assistant anything about fluid options. After nearly $400 for quickest $74-6 exam/ X - Ray / Enema / Pain shot / Nausea I had saw my mum a RN working her weekend off to give fluids to my kitten and watched the enema fail. Shepard also push for a feline AIDS test, which made no sense at all. Even the other vet didn't even mention it. I myself had a cat with feline aids when younger. These types of cats are usually outdoors, and my kittens have never touched the grass, or other cats. If this was feline aids, I would have symptomatic kittens which is not true. I thought that was very odd. Definitely a red flag. Feline aids is one of the saddest things to see, this cat did not have those symptoms. If I can tell the difference, I would hope my vet could. Went to Millwood Animal Hospital (as past client previous pet) and the exam was nearly $20 cheaper and he spent serious time with my pet. He saw it was not doing well and thought perhaps neurological. Did the full exam and confirmed. My cat could not feel in its legs / paws and all over which was my family of medical professionals over 50 years opinion that there was some type of injury at first visit in Branson at Shepard. I was told X Ray done here at Shepard didn't even show the full spine. New doctor willing to repeat, but with cost spiking with other surgeries needed for kittens the Millwood doctor continued an exam to rule out neuro. Which it was plain to see! No wonder my kitten has not jumped on bed for over a month!!!! Sadly, as the X-Ray area near the issue was missing!!! However the exam at Millwood confirmed I had a kitten near its one year birthday dying. I was told a lot more information about this type of issue I had no intel from this clinic whatsoever. I now have to either spend thousands, as it majorly suffers to keep him alive, possibly, or put him down as recommended it has no quality of life as we thought. Vet visit with take home medicine / thorough exam/ enema / major hydration was $180 elsewhere!!! Needless to say anything beyond fixing your pet here is HIGH RISK. Seriously sad experience. ANYONE WOULD HYDRATE THIS ANIMAL ITS SAD! Same eyes as my elder dying cat and no hydration is insanity in my book. The suffering was just beyond me. Sad. One thing I would like to include that was a major difference my family noticed was, I was almost trained to start paying, I kept saying OK like should I pay right now, the doctor at Millwood said I could sit in my car, knowing that I had a major injury due to a drunk driver, and at Millwood they came out and let me know when things were over and I could come back in, totally different. The doctor literally put his hands up at Millwood and said don't worry about the money right now. Let's work on getting the pet better. My family was shocked at how I kept trying to pull out my debit card to pay, and didn't understand that. That was all the shocking night and day difference. No wonder the horses from the stampede go to Millwood, it's 5 Star and this is... you be the judge.

My little Annabelle just can't wait to go to Prissy Paws! She just cries and yelps when we drive…read moreup to it! She's never done this at any other grooming salon! Heather is a great groomer and obviously gives her pets plenty of special attention! The pet salon also gives you a discount if you come regularly each month. It's the way she cares for the pets in her care that I like the most but also the professional job! She goes above and beyond!

Prissy Paws has always done a great job with my three fur babies. I have used them for over a year,…read moreevery month. I arrived a little early for pick up today , but my dogs were ready. I drive 40 miles to use this place. The owner was evidently angry that I came in and was quite rude. I said nothing, paid, made another appointment and took my dogs home. I received a message after I got home that since I had been dissatisfied, my appointment and all future appointments would be cancelled. I don't understand the unprofessional, rude behavior on her part so I guess I should be grateful to find another groomer. Guess she was having a bad day.

Took a feral kitten in today to Dr. Andrews to be spayed. Good experience, nice staff as well.read more

Dr. Andrews has been kind and compassionate, not to mention patient with me and all my cats!…read more Highly recommended!!