it saddens me to leave this review because Mikayla is seriously the best doggie beautician ever!…read morethis is not a post about her but directly about Steph's bubbles bath and bows. Ive had my dogs all groomed here for years! my appointment tomorrow (April 23rd) is at 1230. I received a reminder text on April 21st at 923 am saying they needed my dogs uploaded rabies vaccines. I CALLED FIVE TIMES ALL DAY AND NOT A SINGLE PERSON ANSWERED! I LEFT A MESSAGE! NOT A SINGLE CALL BACK ALL DAY! I asked for their fax number to see where I could have my vets send the paperwork to as my vet office has a 24-48 hour records release time frame! by the way, the last time I was there a few months ago it was immediately after both their vet visits and I had the paperwork on me! I asked the receptionist to scan them and she said oh you're not due! no worries we don't need them! now 3 months later, it's April and they need them immediately. after the reminder text I got today at 1003am, with still no call back, I got another reminder message that they needed my records. so I responded with, "I think I need to cancel Bella's apt as I'm not sure I can get the record by 1230 tomorrow." the receptionist didn't cancel my apt but instead said, "she thought I'd get her the documents and kept my apt." all of this to say, when I told her I can't get her the documents in time she responded with, you're gonna get charged a rescheduling fee of $25. are you kidding me? then went on to say they were having phone troubles. ok so wait, you're having business issues that interfer with customers being able to manage what you require for them to come, AND CUSTOMERS ARE SUPPOSED TO PAY FOR THIS? NOT INTERESTED. SAVE YOUR MONEY AND FIND ANOTHER GROOMER, THESE PEOPLE ARE NOT CONSISITENT. I wish I could upload our text messages, because they even said while trying to charge me, "a lot of customers are really upset, you're not the only one." Oh that's so smart to charge them then lol for your business issue's. Great business tactic lol we shall see how many stay! Update: Owner responded by posting a Google Drive link instead of addressing the issue directly. That alone speaks to their communication style.

Unfortunately, my experience here was not the same as it was five years ago. I know times have…read morechanged for sure. The groomer did not come out and talk to me like they did in the past, and did not give out a report card, but that's not such a big deal again I know times have changed since Covid. It was rather expensive for just a bath, nails and (I guess they did anal glands), and they explained a haircut is 80-90. Wow! Too much for me. Unfortunately what is making me feel like I don't want to go back, is that I paid what I consider to be a lot of money these days to have my dog bathed because she stunk. Unfortunately the only difference I am noticing 24 hours later is that instead of smelling like Doritos, she now smells like a wet dog. I noticed that smell when I picked her up but I just assumed it was because she was still drying off a little bit, as they did do a really nice blowout, but it's natural to still smell a wet dog. However, now 24 hours later, she still smells like a wet dog with no hint whatsoever of dog shampoo. I know what a groomed dog is supposed to smell like, and this is definitely not it. I am sad to say I probably will just go elsewhere that is closer to my house anyway it's not really worth the drive.

We have been dropping off our family dog for puppy daycare on and off for several years. It is…read moregreat that he knows the staff there and they know him. Our dog loves going and is always so excited to see everyone. I love that he gets some exercise, socialization and I know he is well cared for. This is also our go to for grooming, nail clipping and boarding. All of their services are wonderful and I completely trust them with our fur baby.

I use their Grooming for my long haired cat. Lila, is their cat groomer and is fabulous. She is…read moreSOOOO good with our cat and wonderful to work with. Very inexpensive too.

Altogether great professional team. A very safe place for…read moreyour pet to be. Above all others in Lynchburg area

This is what my dog is dealing with after a visit to pampered pet. He is in extreme discomfort that…read morehe cannot get up and walk. Absolutely no excuse for a dog to come home from a so called professional groomer like this.

We've been customers of Pet Craze for years! Always get friendly service there, and our dogs have…read morealways enjoyed the attention they get when they visit! Especially Murphie Brown!! She's such a silly gurl!!

Our dog loves this place and the workers are very friendly. The price has gotten pretty steep but…read morewhen you're in a pinch, its worth the cost.

Bear loves Debbie and Joe. Last place I would leave him, he was always dragging and moping for a…read morefew days after I would pick him up. Since I've switched to Barking Bungalow, he seems happier when I come to pick him up. Thank you Debbie and Joe for taking care of Bear while I'm gone. Its his home away from home.

We have been using Gentle Care for over 5 years and they have helped us navigate old age and…read moreultimately end of life care on two dogs, a 14 year old lab and 15 year old standard poodle. All the vets in the office have always been kind, thoughtful and easy to work with and the front desk staff is friendly. We have 2 new pups and will continue to use Gentle Care for all of our Vet needs as we have always gotten quality care and friendly service.

Can be expensive but everyone there is fantastic. Don't go 1st thing in the morning, they say…read morethat's the best time, but they must tell everyone that. They needed a revolving door! I had to wait 3 hours. Go after lunch. They have another doctor that comes in at 12.

I checked in with a few groomers in the area, and really liked Krista here. So, for my dog's first…read moregrooming service in Virginia, I selected The Grooming Station. When I brought my dog in, I talked with Krista (who was very friendly for this part!) for about 10 minutes about what I wanted. I was very clear about having her hair cut "very very short- not completely shaved, but almost". She seemed to know exactly what I was talking about, what a lion cut typically looks like, and what I wanted specifically. When I returned a few hours later, my dog was brought out- and you could barely tell she had been trimmed. She's a pomeranian, and her hair was still 3 inches long all over! Krista commented "Oh did you want it shorter than that?" but seemed very uninterested. When I turned my dog around, I saw that her entire backside was covered in dried poop! WHAT? Krista had answered the phone and was talking with another client by this point. I pointed out my dog's mess, and she picked up a huge towel, put a tiny bit of water on it, and lazily wiped her butt. I was just in disbelief that she didn't seem surprised or to care at all (we had already paid for the service at this time, so I guess she had what she needed already). I took my dog and just left, still poop-covered. I have never in my life picked up my dog from a groomer, to discover that she is covered in poop. And I have also never experienced a groomer who didn't seem to notice or care about something like that!

I had this mobile groomer come out to my home and she did an amazing job on my pup !! I have…read morealready booked my next appointment because my dog absolutely loves her !!!

leslie is the best!! Camp Happy Tails will treat your pup with the same love and compassion that d!read more

we brought our puppies here for their first grooming and they looked awesome!! will definitely be…read moreusing Camp happy tails from now on