Owners Jason and Frank are knowledgeable and fair. If you have to work with a sales person named…read moreBen, don't bother. He is moody, condescending, and lacks the knowledge to be helpful. His sales skills are limited and his ego outweighs his knowledge. Deal with anyone else in the store. The owners will stand behind the products and do the right thing regarding returns and making the transaction fair. Simply avoid salespeople that are mean-spirited.

Frank is an inspiration!…read more Always with a smile and a great deal. Visit him any day for a great story and some cool prizes!!! Visit Pawn MN for their 8th anniversary grill fest! All the best, Matthew from Living Greens Farm

I took a ring here to get a price on what I could sell it for. The associate took almost 30 minutes…read moreto provide a price. I started to question if they knew what they were doing as they called over another employee to assist them. In the end I took it to Pawn America and they were prompt, knowledgeable, and gave me double! Don't recommend, steer clear.

The first experience was actually great…read more Enter Tom. Tom found me waiting outside before open and seemed confused, and I explained to him that I was told by an employee that there'd be a PS5 dropping in their store today and it was first come first serve. End of conversation, though he got his fair share of trash talking Liz and claimed there was no Joye employee, while also claiming to be a manager. Enter tall bird looking lady. Directly after my conversation with Tom, this lady walks up looking confused. I asked if he she needed help, and her response was flat out hostile, said I needed to leave because they have security cameras and automatically assumed I was up to no good. All I wanted was to spend around $500 for a PS5, and these two neanderthals successfully lost our business forever. She said I needed to leave and that "we don't need your money", verbatim. If you're looking for friendly service, or even regular service that isn't hostile, do NOT come here. God forbid you run into the bird lady, because she was so rude to me I can't even see how Tom employed her (if he's even a manager). I'm not even a threatening looking guy and I was polite, and in return I got shooed away. These people should be thrilled that someone is willing to wait outside before they open because there's something of value in their rundown pawn shop. How they stay in business is probably solely because of Liz and the other apparently non existent Joye employee.

I have only purchased at Pawnworks. I have always been treated with courtesy and respect…read more The employees are knowledgable and very willing to work with you. Plus, the same employees are always there. There is very little turnover in staff which to me signals a well run store that treats employees well, as well as customers. I recommend this shop. I have been to other pawn shops and to me, they seem over priced, unfriendly, and run by a corporation only interested in the bottom line.

Cool place! Their jewelry selection is great. They're willing to work with you too, especially if…read moreyou're buying more than one thing.

Very great experience…read more There was a little communication error, but Sam went above and beyond to make it right with his honesty.

I do like this pawn store better than the one located on Canterbury road. However they are lacking…read morehome audio. They have lots of car stereo stuff but not much Home audio items such as speakers ect. They used to have a "secret" movie room but have not seen that anymore. They must have closed that down?

Also , Customer Service bought my first hndgn. Awesome experience. I encourage you to check these…read moreguys out.

Pretty good gun place overall some good deals here and there . I just don't like the fact that you…read morecan't bargain with them here . I understand that that the pawn store need to make money too, and I also support my local gun store. But don't be claiming you guys have a fair price when you charging a used firearm the same price as a new one and won't drop down the price. I know you also rip you customers off too when buying a firearm from them at a low deal. Or the automatic $275 offer for firearm is a joke. I seen firearms that have been there for years collecting dust trust me I visit couple time and check on them. Just a lot of dust collectors that can't sell due to high price for used firearms. You end up making us gun buyer and local gun store supporters buy guns online.

great service today from Alex I think it's a different Alex from my first review. as I'm regular…read morehere.easy nice going even discovered I had points I can use which saved me about 20 bucks thanks Alex

I have now been coming to this pawn shop for years after the St Paul location closed down. I have…read morenothing but positive things to say about this location. No matter who has helped me I've been very pleased with the process but Adam one of their store managers is supreme. Some people just get up and go to work and do everything they can to get through their shift. NOT ADAM. He does not care what you look like but only how you treat him and his fellow coworkers. Be reasonable and show respect at this location and you will get the same right back period I improve of this. THANK YOU ADAM and I will see you all soon. God bless and take care of yourselves in the meantime.

Unfriendly staff and makes me never want to come back. Simply being positive and friendly can…read morereally go long way.....

Me and my buddy went there when I was visiting one weekend to just look around for old Xbox 360…read moregames and such and I told one of the lady's that work there about my move that was gonna happen in may and told her about my 75 inch tv and she suggested to me a cheep and easy way to move all my stuff. That was just the first day. The next day we made a funny decision and walked to get a 58 inch tv and a old sound bar and in the search of what tv we even wanted the two guys that helped gave us a pretty good deal and were really cool about everything. Definitely going again soon

Mike, Chris and Doug are not just professional and easy to work with, they really actually care…read more I've done business with them for a good 6 mos. or so and they were flexible, professional and more than fair compared to some of their competitors for the same items. They made sense with their pricing explanations and worked with me on extensions for pawned items that I went to buy back. All 3 of these guys are equally easy to work with and fair. If new customers knew what I knew when they walked in, they would feel at ease about their decision to do business here. If I ever need to go back, I absolutely will. Thanks fellas!

Resellers beware! I had a horrible experience here two days ago. The sales guy left a bad taste in…read moremy mouth when he told me to "take your crappy monitor" (RUDE!) and leave after refusing to sell a boatload of DVDs and Blu-rays to me. I showed up at the shop right when they opened and tried to sell my grandma's small Vizio TV but unfortunately it was too old for them to buy it so I put it back in my car. I went back into the shop with a large shopping bag with the intent of filling it up with DVDs and Blu-rays for my personal use and to resell on eBay. He at first told me that the prices listed on the individual Blu-rays were negotiable and that he could give me a deal. Well after he saw me on my phone looking up prices and scanning movies, he told me that he wasn't going to give me a good deal if I was just gonna flip them. After about an hour of browsing their entire impressive collection, I brought hundreds of dollars worth of movies to the counter and asked how much the DVDs were and how much the Blu-rays were. The sales guy said, "Honestly, I'm going to charge you the prices listed." Mind you, the prices listed on the Blu-rays varied widely from $5.99 to $19.99 which is insane for pawn shop prices. A fair market price for a pawn shop Blu-ray is $3 max, and DVD $2 max. I was prepared to pay that but the guy was such a jerk to me and refused to do business with me. He said, "We're not here for you to make money off of," (isn't that what pawn shops do to their sellers?) and even said, "Had you been more upfront about (flipping) in the first place, I might've cut you a deal" which is total BS. I think I might've just touched a soft spot on him by trying to make an honest living just like him, and I bluntly told him, "That's not fair" and "That's none of your business." Why does he care so much about what I do with the stuff I buy fair and square? I will never go back to this place and have warned all my friends, family, and coworkers. I will post this review everywhere I can. And THEN, in order to have the last word, the sales guy told me to take my "crappy monitor" with me and leave. His ego must've been more important than making a good sale. I could tell the Blu-rays and DVDs hadn't moved in months, maybe even years because they were dirty and dusty and faded and sun bleached. Take your business elsewhere, like Excel Pawn in Shakopee just down the road or literally anywhere else. The guys at Excel Pawn treated me with respect and were happy to part with stacks of DVDs and Blu-rays when I went there next. Avoid Pawn X Change. Unfair, rude, unprofessional, nosy, and unintelligent.