Our experience was enhanced by friendly, attentive, knowledgeable, caring staff. Would highly…read morerecommend.

I have purchased gold bullion and recommend their Retail sales division which sells to non-dealers…read more They sell at spot plus a reasonable add based on what you purchase. The best part is that they guarantee that they will buy back any gold they sell at the spot price. I found the other reviews were unfair and usually don't do reviews but wanted to undo some of the harm done by them.

Sometimes you just end up with gold jewelry from your past relationships or relics from your…read moreprevious career as a pirate. I won't tell where I got mine from. I went to three places (the other 2 were fine jewelry stores) for quotes and JM had the best offer. The process was pretty straight forward. The owner weighs each type of gold separately (10k, 14k, 18k) and then does some furious calculations behind his desk. I can't say for certain what goes into the calculations since I am too short to see over the tall table but he did look up the current price of gold on his computer. In the end I didn't end up selling the gold. One of the designers at the other store helped me design some modifications to make repurposed jewelry instead of selling it for scrap. But that's not all. The Pawn shop is definitely the better of the two elements in the same store. I was pleasantly surprised at the funky attitude the store housed. The store also houses a collection of vintage art and furniture. It's like the best parts of an estate sale were put together in a small shop. There was a variety of fine furniture and "modern" vintage art and industrial lamps/lighting fixtures. Definitely worth a look.

From the owner: We are about giving you the Best Price for Your Gold…read more Trade Your "Old" "Broken" and "Ugly" Jewelry for Cash! Sell your gold for cash quickly and easily. Join in with others in what some are saying is the modern-day "Gold Rush". Prompted by the high price of gold, many people like you are digging broken and out-of-date gold jewelry and other shiny gold treasures out of their drawers and selling it. In this tough economy some are selling their gold to help cover their car or house payments because they are out of work or their hours have been cut. Others are doing it because they know it's a good time to part with old gold and get some extra cash for a vacation. The reasons are varied but they are cashing in.

Went and got my late grandmother's wedding ring fixed- it needed resizing, retipping and a good…read moreclean. They handled it great! It's a very professional and clean space with certifications hung right on the wall. I forgot his name but the guy was great at explaining pros and cons of different methods of repair, I felt very assured in my choice as well as safe entrusting my literal family jewels to his care. And I love the result! This was a little while ago now, and the ring still looks great and feels sturdy.

Cannot say enough good things about our experience with Spears & Co!…read more It was very important to my fiancé that the ring he got me was something I really loved and would be happy with. We opted to shop for it here because the owner, Ryan, offers a "build your own adventure" type experience, meaning you can customize your ring to your liking exactly. I had a pretty clear vision of what I would like my ring to look like so the process was very smooth and easy, but I imagine that even if you aren't sure what you'd like, you'll arrive at your dream ring in no time. Ryan kept my fiancé in the loop at every step of the process, and according to him, he received the ring in a very timely manner. I am so thrilled with my ring and I've already been recommending Spears & Co to my friends and coworkers. An amazing experience, and we'll definitely be purchasing our wedding bands here as well!

Phil did excellent work on the repairs in terms of putting in a replacement diamond and fixing up…read moresome of the loose settings. Work was done within two weeks as stated in day 1 and it looks amazing!

From the owner: PGM Jewelers specializes in custom order jewelry of all types engagement rings to fashion jewelry…read more From concept to creation all jewelry is made on site.

I needed batteries for a couple of my watches. Each watch is neither low nor high end but mid…read morearound $200. One watch the battery was replaced but the other, the back was removed but the alleged " jeweler " was unable to put the back of the watch back on. I had to go elsewhere where at which the battery was replaced and the back of the watch put back on with no issue.

Terrible customer service, I had a photo of my receipt which i was told at the time in store would…read morebe sufficient because receipts fade. I was told that there is no timeframe on how long to pay on an item & that I could always get credit. When I presented the picture they said it had to be physically present and refused to allow me to use my credit as I was told the owners daughter was not nice & very matter of factly when speaking with me. After many years of being a customer I will not buy nor any of my family members

I came by to look at a few rings…read more Luis was helpful and patient. He told me about the payment programs they have. There's a wide selection of items, from luxury fashionable items (bags, shoes) to instruments, gaming consoles and much more. I'd come back to purchase more items!

I brought in a lifelong collection of silver. I have marked Italian chains and bangles, rings from…read moreItaly and China, some native American bracelets, 950 hoops from Peru, a Pandora bracelet, loads of earrings, pendants, a huge garnet encrusted cross; and a man there cherry picked my collection, said he tested my bracelets and then said nothing tested as gold. Ha! Then he said I'd have to make an appointment to get everything looked at. (After hemming and hawing around for half an hour) Why the Hell would he think I'd bring it back in after that big waste of my time and effort.

I was so impressed by the kindness and fantastic service! Even though I didn't end up getting any…read morework done, I'll definitely be recommending them to others based on what I experienced.

I bought a beautifully designed 14K gold ring from Aurum. Paul designed and made the ring himself…read more I bought "on faith" since I live in California and had to trust my instincts, research on this jeweler, and on-line reviews. Before placing the order, I requested that the ring be sized down a 1/2 size - and Paul didn't hesitate to offer this service. The ring fits perfectly, is very high quality and appraised slightly above what I paid for it - so, Aurum's pricing is very fair and reasonable. I wouldn't hesitate to purchase another piece from Paul and his team.

Good people, I sold my gold and they paid me good compared to other places . I highly recommend…read morethem.

We into Colessum Jewelry store at Gallerina Mall n buffalo..Clerk introduced me to a program call…read moresnap..I purchased some jewelry and was told 49.00 but the 2 start talking a different Language,which I don't understand.They said Snap wanted 49.00 0ff bank card..For processing fee..Then they said Snap 80.00.I hand them the card they wanted Cash..I live in Rochester ny..I called Snap they were Shocked they said processing fee is 39.00..only...I called Colloseeum the next day they played dumb..They claimed they had to call Snap n they kept stalling about it...finally I told them I will be back for my 41.00 ..welhen I got there they tried to tell me they owe 39..I walked out with 41.00..all the way from Rochester ny..the Nerve...I will never go back there again..a bunch of Scammers..they didn't offer me gas money..Overpriced Jewelry. Never again..

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.