They did a free estimate to constructor ring for me from scratch as well as pick stones for me for…read morethe ring. Excellent service.

I wasn't here at all in 2020. But now I've been in twice. They continue to have fantastic options…read moreand know a lot about current jewelry trends and past jewelry. They do make jewelry as well, so bring that older piece in and have it remade into something you want to wear today. Still family owned and operated. Update 90 2021

When it comes to jewelry- Barbara is the only person we go to, and we have been going to Barbara…read morefor years. Not only she is knowledgeable but she is very personable. She gives every customer her undivided attention no matter if you are purchasing a $10K or a $100 piece of jewelry. Or just stopping by to have something look at. Barbara and her staffs will work with you until you find the prefect piece. They never push to sell you anything that you are not in love with. And if if you don't see anything on the floor- she will work with you to design your dream piece. Oh- and the price is very very reasonable.

Barbara was wonderful-- from start to finish. She was able to take a family heirloom that had some…read moredamage and salvage enough to incorporate into an engagement ring that my fiancé loves.

I'm visiting from California and this store drew me in with the name and beautiful things in the…read morewindow. I could have easily purchased a third of the wares displayed, there are so many lovely pieces. I ended up with a pair of earring made from glass from a church window and three delicious candles. This is a great store to purchase a gift a someone else, or to treat yourself!

This is an amazing local business who has a great selection of hand-made jewelry, fine art,…read moreceramics, and more. The perfect place to buy a gift for the wife.

I picked up my ring that had to be sized and my necklace that had to be fixed. They both came out…read morevery nice! While I was there i had some broken necklaces that I wanted to be sold for the gold! I had 2 people helping me one i think was the owner. They both looked at the jewelry and gave me a price then we took off the price of my repairs that was great owing less for my repairs. I find the repairs were reliable and so was the money for the gold i sold. I found Ben Gatelick is the place I would go to for new purchases and my repairs very helpful employees here thank you for the great service.

I was thrilled to find out the ring I'd been dreaming of for years already existed at Ben Garelick…read more(one of their original designs), but I was even more excited to find out it was surprisingly affordable and customizable. I reached out to ask about pricing and spoke with the owner himself, who really took the time to answer all my questions and provide upfront quotes. He never tried to upsell or pressure me and he offered to price-match the diamond, which saved me enough money to upgrade a full half carat and still come in under budget. Financing was a breeze and shipping was fast and secure. Buying from an individually owned and operated jewelry store instead of a big box retailer made all the difference in the world. I wasn't treated like just a number on an invoice and I have peace of mind knowing they stand behind their work. This ring is a dream come true and I've enjoyed every step of the process with Ben Garelick. I can't wait for my kids to fall in love so I can introduce them to Peter for their engagement rings!

I went to to The Showroom to sell some jewelry. I was treated warmly and with respect. Rick…read moreexplained everything to me and was quite patient. I recommend this store highly.

Where the girls have the last say. Great service! Always friendly and courtious! Thank you!​read more

My husband has taken his watches here for years. Battery $3. Replaced while you wait and watch…read morecleaned. Fast friendly service at a terrific price. Next time I'm looking for jewelry, I'll try here first- they have some very nice pieces!

Brought two watches in for new batteries- it was done immediately for a very very good price…read more Friendly service Highly recommend

I took in a small piece of inexpensive, but sentimental jewelry in and was delighted to find James…read moregiving it his 5 star treatment even though it may have originally sold for $5. James did some great work in putting the piece back together again, and had it looking better than Humpty Dumpty after he threw in a cleaning with no charge. If you're looking for a quick jewelry fix for a fair price and attention to details, James and Hertel Jewelers is the place.

I needed some very old rings resized and repaired and was calling around to places nearby. I don't…read moreknow why they weren't my go to (mostly because they're basically at the end of my street), but I ended up at Hertel Jewelers. Their signage doesn't accurately reflect everything they do there. Jim did amazing repair work and restored elements of my ring (add back in worn off milgrain) that other shops said they couldn't. He had them done by the next day and was super reasonably priced. Seriously, highly recommended.

Great friendly service and extremely fast return of my ring! Recently went here to get my…read moreengagement ring sized down and they did a perfect job in less than an hour from when it was dropped off! Very appreciative of Ken and the jeweler team for the wonderful and speedy service! I'll never go anywhere else!

Over the years I have stopped into Scanlon Jewelers for various things…read more At one point I wanted some of my yellow gold rhodium covered in order to make it appear white gold. I've made various purchases along the way. I looked at my ring recently an realized that the head that held my center stone needed to be replaced. Over the years it wore out much like the tires on a car. I stopped in to have them do that work for me. The service was very polite and efficient. The knowledgable staff has been the same ,I assume because it's a family group. The repairs are done on site in the workshop that you can see from the show room. They have at least six jewelers/repairmen full time there. My ring was ready a week from drop off. I picked it up and again the service was polite and welcoming. I noticed later that there was something that needed an adjustment and I broke my pearl necklace, so I stopped back. They were very happy to do the adjustment and restring my pearls and the turn around was very efficient. Every staff member each time was friendly and helpful. Even when it was busy or couples got engaged there. It's a joy to have a local family business here in a time of chains and on line shopping. If you need something they probably have it , they can make it, repair it or order it. And they are so close !!!