The store was nice and organized and the people that work there are really nice and helpful. I…read morebought two systems, one was a PS3 the other an original Xbox. I don't live in Upstate NY anymore and wanted to bring the PS3 down to Florida with me. Unfortunately two buttons on the ps3 controller didn't work at all when I went to set up the system. Because I live far I couldn't swap it out for one that works. Downside to used systems and games. Other than the controller not working, the system works and was for a good price.

This place is a true local gem! If you're looking for vintage games this will be ur new BFF!! When…read morewe moved to the area, a few months ago, we found this place rather by chance along our walk route. We have enjoyed the massive selections of vintage games more than any other shop in Manlius! Also, the staff is beyond helpful. Being able to browse, getting questions answered and receiving fantastic recommendations is why we go here over eBay as we once did.

We learned of this place by picking up their card at last year's RetroGameCon and finally got to…read morechecking them out. The place was jam packed with goodies, though there were bins on the floor making looking a little difficult. Pricing seemed fair. Our only real gripe was that it took three attempts to actually get in the store because each time we came there was a sign about "out to lunch at seemingly random times. Being that we drove from another city, this was a little frustrating. We will definitely check this place out again when we are in the area.

The staff is great, they talk about videogames with you and offer good deals for trade in. Great…read morevaried collection of games for a decent price and sometimes very good deals. Would recommend.

Service is great everytime I've gone, the Employees are very friendly and helpful! The game…read moreselection is arguably the best in Syracuse and this is coming from someone who drives from Skaneateles! Very honest deals they are definitely for the people there! Very helpful with troubleshooting consoles too, I highly reccomend

I hadn't been to The Sound Garden yet, but since we were at the MOST in downtown Syracuse anyway,…read morewe decided to stroll over. Everyone had told me it was the best record store around. I can definitely agree, there are records from all kinds genres, even a Creepshow Soundtrack one that just came out! I had already pre-ordered it for my partner, though... What surprised me was that they also have CDs, and stickers and pins and patches and even board games! There was a large selection of vinyls that were on sale that day, which made it seem like a great deal could be had here. I'll have to check it out on Record Sale Day I think they call it.

Anytime I am in the Syracuse area I make an effort to visit The Sound Garden. The Sound Garden is…read morethe place to go for physical media; with their movie selection being the best in the area. It's very rare to be able to shop in person for boutique labels such as vinegar syndrome, arrow, criterion, cinematographe, and A24. The selection is unmatched and I end up spending a good amount of time and money on every visit because you can't get this experience anywhere else. While I love the movie selection in particular they also offer vinyl, books, games, apparel, and more! The staff is always kind and helpful. Love coming here and am happy to support a store that keeps physical media alive. Small parking lot out front and street parking available. I've never had any issues getting a spot

I love this company, but I can't get over how the building makes my chest hurt like a musty…read morebasement does. They have a great selection of trading card packs, and tabletop RPG items for sale. There is a large space for gaming with tables chairs and even board games to play. They have a couple snacks for sale, I noticed as well. The man behind the counter was very nice and even opened a box of dragon sleeves to show me that they weren't hard to see through! Prices are a little high when compared to other stores/online, but you pay for convenience.

I ordered three $500 Magic the Gathering collector booster boxes back in February. Despite knowing…read morethe product was popular and in high-demand (and thus unlikely to be fulfilled), the store waited until release day in June to cancel and refund my order. The cancelation was done with no notice or apology - the only reason I noticed was because I saw it pop up in my PayPal account. I am a reasonable customer and would have understood a cancelation back in February or March. This would have given me a chance to lock in an order through alternative means; however, I really have no choices now as the booster boxes are impossible to find at the prices they were back in February and March. Very disappointed and would highly recommend anyone thinking about ordering from them to not - especially if the product is a preorder!

Today's shopping highlight was listening to the gentleman behind the counter boast to his two…read morecolleagues that he almost landed a job at WalMart before they rescinded their offer once they realized they had fired him on three previous occasions. I guess the talent pool is thin these days. Nonetheless, I've never had a bad experience at GameStop and they have always gone out of their way to ensure we got the best possible deal/offer available. As a Non-Gamer or a Tech savvy of guy, I've always appreciated that.

I absolutely LOVE this GameStop! I've been to many others and none have the plethora of genuinely…read morekind and helpful people that this particular one does. I've been in there many times for many things and every time I walk out with a smile.. Whether you're a new gamer or old or not at all they will treat you with the utmost respect and help you to the best of their ability

Straight garbage was super rude to me I would not shop in this place at all. My experience with…read morethis place was that of being treated like some thing than nice again. I just would not even bother even if they had a book I needed you could just look on eBay for a deal and have better experience with a computer.

If I could leave no stars I would, customer is horrible. Ordered comic website said it didn't go…read morethrough. Then they charged my card twice. I contacted customer service and they said I didn't make a purchase and then threatened me with attorneys after I posted a bad review. Instead of trying to make it better they made it 10 times worse avoid this place and their website scam of the century here.