She was patient with my dog (he kept sitting down). She did a great wash, blow out and style on my…read moreAussie Shepherd mix.

Staff was really friendly during the tour. I enjoyed seeing the dogs playing. A separate place for…read morecats.

They genuinely seemed to care about the pets in their care. I have a white Swiss shepherd and when…read moreI picked her up she seemed happy but she did have rust colored stains on her elbows which will not come off. Maybe from her kennels floor? IDK.

Amazing doggies! Well taken care of dogs! Highly recommended! Please consider Pomloves!read more

My little Pom maltipoo is 9 months old and sheer joy! Lisa Dee is a great breeder and wonderful to…read morework with! She has helped my out in so many ways! I just adore my Prince and thank Lisa Dee for all of her advice!

Karen did awesome with my Koko. He looks amazing! Thank you!read more

Karen groomed my Golden Retriever really well! I would recommend her to anyone, she goes to your…read morehouse which I find very convenient and takes care of your dog. I will be having her groom my Golden every time.

I recommended TVS to my mother and I'm glad I did. She had her 8 year old Pitbull seen. They…read morecleaned her teeth, removed a tumor from inside her mouth, manicured her nails, and expressed her glands. The dog is like a beauty queen and my mom is thrilled. Thank you TVS for making them happy.

The customer service and care for my pups is top notched! I know that they will make time for me…read moreand my concerns. They ensure my pups are healthy and preventative care is complete.

Leslie does a wonderful job. Very attentive to details and loves the dogs as if they were her own!!read more

My 8 year old Pomeranian Miss Coco had multiple very advanced mammary tumors on her stomach. These…read moretumors became infected and called for an extensive, invasive, and very difficult surgery. Dr. Griffin did an amazing job explaining my options, being realistic, and explaining his plan. My final bill was significantly less than the estimate I received. The care my sweet Coco received as well as the understanding and support I received from Dr. Griffin and his staff was truly outstanding. There was never one moment that I felt uncomfortable or unsure about the care my pet was receiving. This Veterinary Clinic, Dr. Griffin, and the wonderful staff that pour passion into their care should not go unnoticed!

My family has used Lake Forest Veterinary Clinic for well over 20 years, and I personally have…read moretrusted them with my animals for years. Unfortunately, the decline in customer service and communication I have experienced recently has reached a point where I feel I need to share my experience. During my last three scheduled appointments, wait times have exceeded an hour. I have also witnessed front-desk interactions with other customers that I considered extremely unprofessional. The final straw was Kozmo's scheduled neuter, which also involved removal of a retained testicle. We were told he would be ready around 4:00-4:30 p.m. My husband arrived around 4:00 and was told he was not ready. Because my husband had to work, I ultimately had to drive approximately two hours back from Fort Myers to make it to the clinic before closing. I arrived around 6:45 p.m. Unfortunately, both my husband's interaction with the front desk and my interaction when I arrived were unpleasant. I recorded my conversation, so I have an accurate record of what was said. What concerns me most, however, happened when Kozmo was discharged. I was handed my dog and his medications and sent home. I received no written postoperative instructions and no meaningful verbal explanation of how to care for him after surgery. There was no discussion with me about his incision, activity restrictions, feeding after anesthesia, signs of complications, follow-up care, or what to do if something went wrong. The only postoperative information I was given was that he did not need a cone. This wasn't simply an office visit. My dog had undergone anesthesia, neutering, and removal of a retained testicle. Whatever frustration existed between the front desk and us should never interfere with communicating the information an owner needs to safely care for an animal following surgery. After more than 20 years of my family trusting this practice, I am incredibly disappointed that this is where our experience has ended up. I will be attempting a second time to contact Dr. Griffin directly regarding my concerns and requested Kozmo's complete surgical records and postoperative instructions. I sincerely hope the practice takes the opportunity to address both its front-desk customer service and its discharge procedures for surgical patients.

Dr. Scott Lingwell was amazing with our dog. He was very kind with an emotional dog mom who girl…read morewas in pain. He took time to speak with us answer questions and explain everything that was going on. Living in another state 1/2 the year I have another vet there as well as she has daily meds. But I much prefer VCA and would drive to Florida for Dr Lingwell to care for my dog.

One of the semi-feral cats I feed, Black Tuxedo, came two days ago with a limp. I let her inside…read moreand have been trying to get her into a cat carry case right before my appointment time. Yesterday the friend with the case came in and Blackie immediately ran and hid. After 12 hours she came out, but when I got up to go to the appointment she was hiding (and still is) again. The receptionists AT VCA Lake Wales are SO nice and really work with me with suggestions and easy, helpful rescheduling. My landlord takes his pets here too and highly recommended them!