Tender Touch Pet Boutique

4.8 (4 reviews)

Pet Groomers

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Thelma W.

19

1

0

3 years ago

Robbie is the best. He takes time with the dog, asks how you want the cut, and very courteous. He has been doing my poodle for 15 years and du chess is comfortable with him. read more

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Diana G.

0

1

0

4 years ago

This was the first time I used a groomer. I usually do everything myself but due to a recent back injury, I was unable to bathe her. i could not have picked a better groomer than Rob. His whole operation is in view so you know exactly where your pet is going to be. His place is nice and clean. When my back is well, I'm still going to use Rob! He does a much better job than I ever did. Prices are very reasonable. read more

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Andy S.

8

33

3

9 years ago

I'm a full time traveler and I was in town for the month of December (2017). My dog Jax, a 60lb short-hair cur mix, needed a bath and his teeth brushed. Everyone at the shop was nice and helpful. Jax is usually an anxious dog, but they told me he did great. The reason for the lost star is because I originally called a week prior and they told me they would call me back. I wound up having to call back after a week to try again. They seemed busy, and it was probably just an oversight, as they seemed to have the shop in good order. They remembered me and apologized when I did call back to set the appointment. My dog is clean (for now), and he was very happy at when I picked him up, so I would definitely recommend this groomer! read more

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Amber B.

Elite 22

9

22

53

7 years ago

This is an amazing little establishment in downtown Lake Wales. I met both the owner and the groomer (there is only one) and they were both very nice and friendly. We came here because we were basically out of options for groomers, as we had been turned away by everyone else because of our dog's breed (Jack Russell). The groomer assured us that he was trained to work with JR's and that it would be no problem at all to set up a grooming session with my dog. So since there is only one groomer, they make sure to book the time-slots to the dot, but it doesn't seem to make the process any longer. They have kennels for the dogs to wait in, so that none of them are able to get out or get to any other of the dogs. And the prices are about average or a little under average from what I've seen elsewhere. Overall, I think that the groomer is well qualified and knows what he's talking about, we will definitely be going back to this place! read more

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Love-N-Care pet Salon

4.8

(9 reviews)

If I could I would give 10 stars! I called on Wednesday and was able to get an appointment the next…read moreday for my mom's small, long haired mixed breed dog Coco. Upon entering I was asked to fill out a card about any allergies or skin issues and basic questions. The waiting area was very clean and the staff was welcoming, it felt like I was leaving Coco with family. I dropped him off and picked him up about 1 1/2 hours later. He looked like a new dog when I picked him up! He was so happy!

Well, I used to like this establishment until they became too busy and started to concentrate more…read moreon money and less on their clients. They take too many appointments, and these days it can take them up to 1.45 hr to groom a small dog. Today, I went in at 1:45 and saw many, many dogs coming out until 3:30pm., when I left with my little dog. For the first time, I did not feel like tipping, and was relieved to leave. Soon after, the owner who did not appreciate that gesture, called and told me that if I was not happy, I didn't have to go back. I thank him for that splendid idea. No more accommodating them and being taken for granted forever. Clients come first and are always right.

Barks & Bubbles Pet Grooming

5.0

(4 reviews)

Very good with all dogs. Loves going to get groomed. Highly recommend. Daisy loves being groomed.read more

Wow! Finally a nice salon for my fur babies without the hustle and bustle of overbooked cookie…read morecutter salons and groomers, many of whom don't really care. Tiffany is so good and has the experience to handle most any grooming concerns. I am so glad she opened her own salon. This is a picture of Princess Lola and because of her age requires special care. We all love Barks and Bubbles. Thank you so much Ms Tiffany from Buddy, Toby, Lola and their Dad.

VCA Lake Wales Animal Hospital

3.6

(19 reviews)

Dr. Scott Lingwell was amazing with our dog. He was very kind with an emotional dog mom who girl…read morewas in pain. He took time to speak with us answer questions and explain everything that was going on. Living in another state 1/2 the year I have another vet there as well as she has daily meds. But I much prefer VCA and would drive to Florida for Dr Lingwell to care for my dog.

One of the semi-feral cats I feed, Black Tuxedo, came two days ago with a limp. I let her inside…read moreand have been trying to get her into a cat carry case right before my appointment time. Yesterday the friend with the case came in and Blackie immediately ran and hid. After 12 hours she came out, but when I got up to go to the appointment she was hiding (and still is) again. The receptionists AT VCA Lake Wales are SO nice and really work with me with suggestions and easy, helpful rescheduling. My landlord takes his pets here too and highly recommended them!

Groomingdeals

3.5

(21 reviews)

We loved our visit today. They were able to get Lucy on the schedule quickly and my she was calm…read moreand was happy to be there. But the photos say it all. What a beautiful professional job of Grooming.!

Always a great grooming experience here. I've been using Angie and her team for over 13 years for…read moreour 2 little toy breeds.

Golden Spots Pet Grooming

5.0

(2 reviews)

They take amazing care of my dog while she's there! She always looks spectacular when I pick her…read moreup! Best groomer in Polk County, EASILY!!!

Polite service. Worked me in on a cancellation. Did a beautiful job on my Molly. Booked a three…read moremonth return.

Furry Tails Pet Grooming

3.9

(63 reviews)

Today, a Sunday ,I had my Senior Maltipoo groomed. I was sooo nervous since my fur baby has many…read moreskin tags all throughout her body and between her paws and nails. I pointed out that she has been hurt before by other groomers. I am happy to report that they took the extra time and did not knick any of her million skin tags. Thank you for listening to my worries and providing the extra care on my Senior Fur baby. I highly recommend Furry Tails!!! Thank you Mia

Brought my pup here for the first time to get a cut. The staff was nice and friendly. They were…read morefast and efficient! I will be back again!

PetSmart

1.5

(4 reviews)

Let's start with the most important thing ... the prices in their cash register don't match the…read moreprices on the shelves. Don't believe me? Go buy some merrick dry food for cats. Second, I worked in retail for along time so I understand how horrible it is, but the employees acted annoyed when you point out the price discrepancy, and that's after they've admitted they don't know if they have some stock in the back when the shelves are empty. Did I mention the cashier apologized to the customer behind me in an effort to shift the blame? The cherry on top is the store is filled with virtue-signaling signage on how their customers can make the world a better place if they just support whatever political stance PETSMART is trumpeting this week. Here's an idea, first step in making the world a better place is not engaging in price fraud. Second step would be for the executives to treat their employees and customers better. And the third step would be for PetSmart executives and shareholders to buy a mirror and stare into it each day for about an hour.

The cashier, which she stated she is also a manager, refused a refund of a plastic dog collar cone…read moreI had just bought. I literally went outside the store and decided it was too small for my dog. I would have understood with other things like dog beds and such, but the item could have been easily wiped down and it not be contaminated with Coronavirus. Yeah, the receipt did say that they were not taking returns, but how would I know that it wasn't returnable after the fact. There are no signs anywhere that indicate so. She made no attempt to understand my disbelief. Poor customer service. Apathetic. Take your business to local stores, and not stores that do not care for their customers.

Paws And Perches Animal Hospital

3.7

(15 reviews)

we have just moved to Polk County in the last few months and had to find a veterinarian for our…read moreChihuahua and Shih Tzu. I called Paws and perches and was given a very reasonable appointment much quicker than I had anticipated. the office was very clean the staff was extremely friendly and the doctor and assistance seemed very thorough with the vaccinations and the test that were ran on both dogs very pleased with our choice of veterinarians.

I love this vet office. Office staff cares about your animals. They see my exotics and answer any…read morequestions or concerns i might have.

Garden Grove Animal Hospital

5.0

(10 reviews)

The best vet and the kindest employees. I can't even begin to say how wonderful Dr. Beatty is…read more Everyone gave our dog Madelyn the very best care from her first appt. 15 years ago, to her last appt. in December.

Excellent service by true professionals. Locals know this vet and trust him and his staff with…read moretheir pets. Tried three other vets before we found this office. Highly recommend!

Thompson's Veterinary Center

3.2

(12 reviews)

I recommended TVS to my mother and I'm glad I did. She had her 8 year old Pitbull seen. They…read morecleaned her teeth, removed a tumor from inside her mouth, manicured her nails, and expressed her glands. The dog is like a beauty queen and my mom is thrilled. Thank you TVS for making them happy.

The veterinarian seems to perpetually be in a bad mood. I recently had to make a very difficult…read moredecision about my dog. The vet kept her for two days, treating her for kidney failure and said she'd be there for at least a few more days, and couldn't tell us much more than that. After doing my own research, I learned that the treatment would likely take weeks, and did not have a high rate of success, and would be expensive as well. I hated the thought of my dog being alone in a cage for so long and maybe passing there, so after a lot of thought, I decided to take her home, spend a last day or two with her, and have her put down peacefully in our home. We went to get her and had to wait an hour in a small dirty room that smelled like shit before the vet would discuss it with us. She read off a bunch of numbers which she must have known meant nothing to us, and then tried to bully us into leaving the dog there. We kept asking about the length and likely outcome of the treatment, in case our information was incorrect, but she kept repeating "I don't have a crystal ball!" I'm sure she must have known the same information we did, and was intentionally withholding it so that we'd go along with the treatment she wanted to do. I feel the job of a vet or any medical professional is to inform their patients, so that they can make their own decisions. I hope she was at least doing what she thought was right, but it's still pretty unprofessional in my opinion. Also the place always smells so bad. I went in once for a heartworm pill, had to wait at least 30 minutes, and at one point I had to go outside because the smell was making me nauseous. To be fair, though, if you need very inexpensive care, this is the place to go.

Cypress Animal Hospital

4.3

(6 reviews)

I liked the Vet, but her staff are rude and so unhelpful. I would not recommend them at all. I…read morespent over $300 to get X-rays for my dog's cough. He has had this cough for years, and no one can give me a straight answer as to why this happens every morning at 5:30 AM. They prescribed an antibiotic and Hydrocodone. The Hydrocodone stops him from coughing. I ran out during a recent move when I called to explain I had not been able to get him into a new vet and asked for a refill to see him through. I was met with rudeness and unhelpfulness. I feel they do not care about your pet; they want your money and continued appointments, nothing more. The vet's staff are terribly rude.

Dr. Lisa and her staff are top notch. Our dogs eyes were irritated and was worried to wait all…read moreweekend for her to be seen. They responded immediately and got her in that afternoon. They were so friendly and accommodating and reasonably priced. I would definitely check them out if you are looking for a great vet.

Tender Touch Pet Boutique - groomer - Updated July 2026

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