Our sweet Holly is looked after very Well! She's always…read morehappy to be picked up, but she enjoys her vacation there when we travel. Friendly staff, always seem to be available at last minute, facilitate clean and well kept, and grooming services available for an extra fee. AND a Veterans and First Responders discount offered! WIN WIN WIN!

After posting my reviews, I received a phone call from one of the trainers apologizing for not…read moreresponding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to the respective trainer. Please let us know if a trainer has not gotten in contact with you in the next 48/72 hours." This way the customer knows their email has been seen and read. Otherwise, the customer feels their request wasn't taken seriously. Additionally, a reminder message or task could be created within the Microsoft 360 platform and be sent to the trainers. Just some ideas to help the customers and trainer so a customer isn't lost due to mistakes. Thank you again for the apology. It is appreciated. I have bumped my review up from two stars to fours stars. **Original Review** ***I have not used their services***This is only a review based on communication, or lack thereof*** On 08MAY2024, I called Colonial K9 to inquire about dog training; specifically scent work. I have been looking for a solid trainer since moving here. It has not been easy finding a reputable trainer. During the phone call, I was told to send an email because emails go straight to the owner. The owner will review the email and either respond personally, or the owner will send the email to the respective trainer. I thanked the person who I spoke with and promptly sent an email detailing my dog training needs. By 15MAY2024, I still hadn't received a response from Colonial K9. As a result, I sent another email and stated; "I am following up from my attached email as I have not received a response. If you are unable to help us, it's understandable. I would appreciate it if you could give us a referral on a trainer who can help." As of today, 24MAY2024, I have yet to receive a response. I am not sure where the disconnect is. All I want to do is find a solid trainer to continue with scent work training. I guess Colonial K9 isn't interested in assisting. Copy that!

We worked with TJ. He was instrumental in guiding my family on modifying our responses to our dog…read more He expertly reinforced foundational skills and addressed specific concerns like resource guarding and recall. Our dog's progress speaks volumes about TJ's effectiveness. We stayed in constant communication and LOVE having personalized videos to reference. Highly recommended!

Honestly, I never do this but I'm still angry over this, years later that I decided to leave a…read morereview after so long. We had a two week long boarding training with our two dogs and they clearly got ZERO training. They most likely were stuck in their crates the entire time (we were given their crates back with the blankets thrown away because they deficated and urinated on them which they NEVER did that previously, and the crates were so filthy of poop). The "trainer", well her (what very much appeared to be) drug using boyfriend was in the icu the majority of the time our dogs were in their care. The dogs were also picked up in an ashtray looking car, ash and cigarette butts and trash filled in the car by her bf and herself. They're lucky we were ignorant young adults back then, if all this were to have happened now, it'd be a different story. I still feel so bad for even allowing our dogs to stay with them.

Over about a two year period, my dogs have trained, boarded, and attended Play Care at Woof Houze…read more I have two dogs. Stella is a 4 year old Pomsky. Allie is a 5 year old American Shelter Hound. I am so grateful to Adia Robinson and Woof House staff and trainers. I believe that training saved my pups today. My biggest fear has always been that one would get out, and that I would not get my beloved pup back alive. Allie is a Houdini Hound, loves to run and investigate all that is around her. She had gotten out three times, before Woof Houze. Today, while doing yard work, one of gates to my back yard was left open. When I realized this and that both of my pups were out and about, I hollered "Come! To me!" And they BOTH CAME RUNNING BACK TO ME, back through the gate, and looking for congratulations. Which they got in abundance--after I closed the gate. My dogs are alive, with me, and in my house. Thanks to Woof Houze! I am Fredericksburg, and live in the Fbg area. I do not know why this ap thinks that I live in Missouri!!!

They have been working with two of my dogs and are amazing. They care about each dog's unique needs…read moreand personality.

My daughter loves working with Dave and his team to train our puppies! Our dogs are doing amazing…read morewith their training at Canine Karma Training and she saw a huge difference in training in only a couple of weeks! Dave and his team are professional and personable. Not only are Knight and Pele still his students, so is our daughter. Whatever homework Dave gives her, she continues everyday training them both at home. I can't recommend Canine Karma enough. Amy S.

Training with Isabela has changed not only my relationship with my dog but my quality of life…read moreoverall. I had first contacted her for help on making my dog into a service dog. As someone who suffers from bad social anxiety, Isabela has made these sessions extremely comfortable for me and has helped me gain confidence in the ability to train my own service dog. Words can not describe how much she has improved my life by only a few sessions. She is understanding and has a way of making things just make sense. I recommend canine karma to anyone looking to train their dog!

The Manager was exceptional when my elderly mother had some confusion about the services her pet…read morehad and needs. Not only did the Manager empathize with the situation she turned it around and made it a very positive experience. Kantung is doing well and we appreciate the services.

White Oak Animal Hospital has the most caring efficient staff I had an emergency today my chihuahua…read morehad a seizure and they immediately took her in . They were so kind and patient with me and understanding ! Dr Pepper is wonderful she always puts me at ease and she knows chihuahuas well ! I trust them ! The whole staff is so nice

I am so thankful for Dogs 4 Dayz as they helped me have a better dog. The whole team was amazing…read moreand they communicated with me throughout the whole process. They gave my dog a new outlook on life he is so well behaved now and I have them to thank for that.

I got a new groomer named Jayla I believe and omg she was awesome. At first i showed her a picture…read morefor an example that had a bit too much hair and when i asked if maybe i could come in another time to get it a bit shorter. Right then and there she took the time to get my baby perfect. They had great customer service and there was a cute doggy helping at the front desk :)

Love Dog Krazy! Staff are wonderful and helpful.... we go here and Plank Rd .... LOVE both…read morelocations!

We reserved Silverbrook Kennels for our boarding choice while going on vacation for a few days. The…read moreentire process was easy and the staff are all very friendly. I originally called and wanted to walk the facility to see what the kennel looked like to ensure I was comfortable with boarding my pups there. The facility appeared to be clean and up kept. We were not allowed to see the inside of the facilities but the staff were accommodating in sending us pictures so we could see. During my pups stay, we did not receive any phone calls or updates so we assumed they were happy and healthy. I would say that would be the only thing if we would receive updates via text or email that would have made me feel more assured but overall we were really happy with the process. Our dogs returned to us happy and didn't seem stressed whatsoever. We would definitely bring them back again. Thank you!!!

My two Dogs Maverick and Iceman love it here. They get so excited as soon as we turn on Red Fox Ln…read more It's hilarious!