FYI: Cash and check only! They do not take cards. First time in, new to Glenview... Jackie and the rest of the staff were awesome. Our dog Louie came home looking so fresh, clean, handsome and happy! Their prices are very reasonable - a full groom+deshed+teeth brushing for our Corgi was $45. You can't beat that! And the service only took an hour and a half. Can't wait to take Louie back to Paws Grooming! read more

I rarely leave negative reviews for any business (small or large) because I understand how hard it is to keep one running in this economy. HOWEVER, this is something I cannot just drop without giving my personal experience. I've been going here since around 2021 or 2022 because our dogs' old groomer moved away right after the pandemic and so, I found this place through googling around. At first, it was okay: they are very fast on grooming our dogs (which I now consider as red flag because our old one takes more than 90 minutes per dog), but it's cash or check only (another red flag). However, two days ago, Jelly went in for a supposedly routine grooming session as we've always done every six months because we just prefer to keep the usual trimming and brushing at home just to be cost effective. Last time that we went was in late December 2025 but it was with a different groomer. That one went pretty smoothly and very fast (under an hour). Cheri, the groomer this time, briefly explained to me that Jelly was anxious and was "jumping around" when she got knicked around her left leg near the armpit area and I will have to bring her to the vet to get "one or two stitches, but she'll be fine" Just to paraphrase what she told me and at first, I took her word for it because well, of course, she's a "PROFESSIONAL" groomer. Well, I took her to one of the nearest animal hospitals around Morton Grove, and the vet told me that the cut was a bit deeper because she could see the under her skin (basically down to her bone) and she had three stitches. I mean, I already had the most stressful morning hauling two dogs back and forth to this place from my house in Skokie, but this is just cherry on top! Look, I'm going to suppress my emotions here as much as I could and get down to the facts. This incident happened in YOUR place of business under YOUR care. When we leave our dogs in your hands, we kinda expect them to be in a safe environment and for the amount of money and trust that we have put into this place, we were hoping that we get reciprocated the same experience (safety and trust). That was not the case at all and I should have taken all the little red flags that I've noticed throughout the years. I understand that sometimes Jelly gets anxious and nervous around places and people. Well, of course they will be stressed when a human right in front of them is holding a blade (and a sharp one!). And of course out of instinct, they will move! It's just how it is, and I understand. However, I left that place feeling like it was my fault for letting this happen and [[HIGHLIGHT]]Cheri was just nonchalant about it. She was actually more concerned on making sure the payment went through from Zelle than the condition of my dog when we left.[[ENDHIGHLIGHT]] I still don't know what exactly happened because I wasn't there, but it left me with some doubts on what she was telling me or maybe there's more to it that they're not telling. Jelly has been to various groomers for almost 9 years now ever since we got her in 2017. Every time we pick her up from the groomer, we always ask them how our dogs were, how was their behavior, is there anything we need to keep in mind as dog owners before we return. And 99.999999% of the time, the groomers would say that everything went well and Jelly was very well-behaved and pretty good at staying still....This is the very first time I have heard from a groomer that she was "jumping around". I don't know, maybe be that day was just not a good day for Jelly to go to the groomer? We may never know. Looking at other negative reviews here, I have made peace with the fact that this place will never cover the vet bills (It was about $960 for the whole hospital visit PLUS the $150 for grooming my two dogs). But what do I expect from a place that only takes cash or check only?? [[HIGHLIGHT]]Sure, Cheri did reach out to me asking for any update and I did respond back but I also asked for the owner's contact information just to let them know and report this incident and go from there. I have not received any response back from her nor the owner yet, and I doubt I will ever get a reply.[[ENDHIGHLIGHT]] Look, the reason why we go here is to avoid this exact scenario. I'm going to use an analogy here: It's like when your car breaks down and you bring it to a mechanic...hopefully the one that has the experience AND the expertise in these matters because DIY may not be the best. But the mechanic messed up your car and instead of paying for $500 fix, it's now at least $2000....who wouldn't be pissed off with that? Anyways, I'm posting this NOT for the owner or employees of this place anymore but for other potential customers who are looking for a safe and trustworthy groomer. Because this place is definitely not it. I have posted a picture of Jelly's injury and a screenshot of Cheri's "expertise" that was posted on their website below. You be the judge on whether you still trust this place or not. read more

Paws Grooming - Pet Groomers Near Me - Morton Grove, Illinois

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I have had dogs for a long time and been to many many dog groomers--none of them compare to Paws in Morton Grove. They are beyond excellent. [[HIGHLIGHT]]They treat your dog (and you) better than family.[[ENDHIGHLIGHT]] For some odd reason all dogs love the groomers. I use Nora who is hands down the true Dog Whisperer. My Pekingese PiePie comes back CALM and BEAUTIFULLY groomed every time. No detail is forgotten or skipped over from nails, to anal glands to attention to the thick and long coat a Pekingese has. I would never have found them without a recommendation. I will never switch. Pricing is beyond fair especially for Chicago suburbs. Give Nora a try, you will not be disappointed. Jacqueline Gillam Fairchild--author read more

Paws Grooming - Ultimate best dog groomers on the planet! - Pet Groomers Near Me - Morton Grove, Illinois

[[HIGHLIGHT]]Maybe listen to your clients?[[ENDHIGHLIGHT]] Or refund people when they get a service done when they're unhappy. [[HIGHLIGHT]]Maybe have your clients speak directly to the person doing the grooming on the dogs.[[ENDHIGHLIGHT]] read more

First time and last . Apparently they couldn't agree on what pricing for paw trimming costs . So not sure if we paid too much or not enough. Prior to appointment emails were exchanged regarding price and service . Price quoted and paid did not match website prices . [[HIGHLIGHT]]We're not told only cash or check so obviously not great communication on either subject.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Treated curt and a little rude.[[ENDHIGHLIGHT]] Paws trimmed nicely at least and for my puppies first time there didn't seem to be an issue with that regard. read more

I'm so sorry I can't remember my groomer.... [[HIGHLIGHT]]I brought my 6 month old shih tzu in for her first full groom.... I can't lie, I was terrified cause my puppy is my baby![[ENDHIGHLIGHT]] She was like a little fur ball when I dropped her off. Up into bringing her in I would wash, condition, and brush her.... WHEN I PICKED HER UP I WAS IN TEARS JOY HOW BEAUTIFUL SHE LOOKED!! THANK YOU SO MUCH!! My pup name is Brownie! Thanks again! I'M DEFINITELY A PERMANENT CUSTOMER! K. Poyser​ read more

Contacted with a general email inquiry via Yelp. Have 2 current places nearby, Wanted to perform a comparative analysis. "Not accepting new clients" was the response, which implies worker supply or retention issues. read more

Very professional no nonsense grooming! One hour and dog looks great! Very understanding of my pups special needs since she has lost her vision due to diabetes. read more

Best place ever! We have been using them forever! We live Sherri! Our dod is feisty and she is great with him. Reasonable prices as well.

Different generations of dogs in my family have gone here. The ladies here do amazing work! Lately, I've been working with Kim and she knows what she's doing. She's an absolute professional. She does great work and shows my dogs the extra care and patience they need. I come towns away to see her and she always makes it worth it! read more

Paws Grooming - Pet Groomers Near Me - Morton Grove, Illinois

Great job I have a dog that hates his feet touched they did his nailed without a problem place is clean I will continue to give paws grooming my business read more

Would highly recommend! I have a large dog who is often scared of the groomers which turns many groomers away from him. Claudia did a fantastic job of working at his speed and comfortability level so he was not as scared. We will be back! read more

Nora has been Rex's groomer since he was six months old. He's eight now and we haven't taken him to another groomer. She always gives us an update. He's prone to skin allergies and ear infections so she does a thorough cleaning. My fur baby comes home happy with his bandanna on and smelling fresh & clean. Customer service has always been great. Have not had an issue the entire time we've taken him there. Nora also took care of our chocolate lab, Moose, before he passed. I didn't give five stars only because they are cash/check only, otherwise completely satisfied with service and quality of care. read more

Paws Grooming - Pet Groomers Near Me - Morton Grove, Illinois

I am very upset with the carelessness and lack of professionalism from Cheri during my experience with Paws Grooming today. To not notice the obvious, very visible blood on the front paw during a nail trim is really telling of the type of care that my dog received. During the nail trimming appointment, I walked over to peek at my dog and saw what looked like blood on his paw. After I paid, I took him right outside to give him a quick look and he did have a lot of blood on his front paw (super visible on my dog's light colored fur).  I immediately brought him back in, alarmed at the amount of blood on his foot. Cheri took him back, saying it happens all the time and isn't a big deal, and that she must have cut his dew claw too short. After she cleaned the wound,I requested for her to check the other feet, at which point she said she didn't realize he had rear dewclaws. I had even specifically asked her if she had cut his dewclaws before we left the first time, which she confirmed. His appointment was for his nails trimmed, and for her to miss this and so haphazardly rush him out, in addition to the unnoticed bleeding paw shows me how careless she was. She quickly clipped his rear dew claws without filing, which once at home I noticed weren't even done properly (pic attached). While I understand people may make mistakes, the way she handled it from the moment I brought him back in was very rude and dismissive. She kept saying it happens all the time and that it's not a big deal. While I was sitting there checking my dog's feet and telling her I was concerned because this hadn't happened before, she quickly brushed it off and abruptly moved to address the only other customer there. It was clear she was over it, and so I just left. While this may be common to her, personally, It's never happened before when I've taken him to other groomers or done it myself, and the amount of blood was alarming. The way she addressed this issue was just so dismissive.   I'm really unhappy with how Cheri treated my dog so carelessly and brushed it off. She was unprofessional in terms of the quality of work as well as her demeanor. I really don't normally EVER write reviews but this experience was just so negative. read more

Paws Grooming - Haphazardly cut rear dew claw that was only noticed and quickly clipped when I brought him back in for his other bleeding dew claw. - Pet Groomers Near Me - Morton Grove, Illinois

My dog had a traumatic experience with a groomer and has extreme anxiety going into grooming appointments. It was so bad that I refused to take him anywhere and cut his hair at home. I knew about Paws through a referral and what was a positive for me was that they did not hold dogs in cages on standby to get their hair cut and they took 1-2 hours to groom. They don't take your dogs to a back room, everything is out in the open and transparent whereas some of these groomers tell you it will take four hours and leave your dog in a cage in the back until they are ready. I made an appt with Cheri because in her bio she had mentioned that she was empathetic towards dogs who are difficult to get groomed. She was attentive and listened to what I wanted. My dog looks great and I will be going back. read more

Good customer service. Always accommodating. Nora , is the best. Very patient with my puppy he doesn't like strangers to touch him. I.been taking my dog for four years. Thanks for your service. read more

they were great!!!!! They did everything I asked for. Marty was fantastic! We will take our dogs to them from now on.

We had an awful experience at Paws Grooming. We have taken our dog in the past and have dealt with the owner directly and had good service, however this last time was awful. I first called and made an appointment for our dog for a grooming. We were told it would be between $55 and $65 for a bath and cut depending on the dogs coat. When my wife went to drop the dog off she was greeted with nothing but attitude. The last time we had our dog there he had an allergic reaction to the shampoo (no fault of the shop) so this time my wife asked for the groomer to use hypoallergenic shampoo on him and my wife was given an eye roll to the request. My wife also let the groomer know we did not want him shaved so the groomer ran her hands through the dogs coat and agreed to take about an inch off. When the groomer called me an hour later she said it was going to be $75! When i informed her when i called and spoke to the owner she said $65 on the high end. At that point she got a very snarkey reply this is why we don't quote over the phone and the owner didn't see how matted he was, even though she ran her hand through his coat at drop off and didn't say anything about being matted and he is brushed almost daily. When my wife went to pick him up she was shocked to find him shaved and had a huge bald spot on his face. She was also greeted with more attitude when she went to pay with a card and was told they only take cash or check and that she told me that on the phone when she called to say he was ready which was not true. Like I said Kathy the owner has done a good job in the past however after this experience and two emails to her with no response has tarnished their reputation for us and we will not be returning. A simple response to our email with an apology for our experience would have gone a long way. read more

Paws Grooming - Random bald spot on face. - Pet Groomers Near Me - Morton Grove, Illinois

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I cannot say enough good things about Paws Grooming and Kathy! My dogs were skunked twice recently and my husband and I tried using the home remedies which worked the first time but the second time was the worst!! We bathed them again and again to no avail. The skunk stench lingered and we sort of just "lived" with it until I found out about Paws Grooming! I told Kathy to watch out for the skunk stench (tends to be more potent on a wet dog) and she smiled and said no problem! I honestly didn't think anyone could make my dogs smell good again, but I was proven wrong! I picked them up and they had on the cutest bandanas and to my pleasant surprise, not only were their coats extremely soft but the skunk stench was replaced by a fresh and floral-like perfume. Not to mention they got their nails done (cut/grinded), ears cleaned, and "express and emptied" the anal glands for a very reasonable price! I will definitely be taking my pups here from now on! They do an amazing job, the customer service is great, and it's conveniently close to work and home! Love Paws Grooming and so do Koko & Nabisco! read more

Paws Grooming - You'd never think a boy this handsome would get skunked.Thanks to Kathy @PawsGrooming he is back in full affect winning many s - Pet Groomers Near Me - Morton Grove, Illinois

This grooming place was truly sub-par and mediocre at best. We sent in two of our dogs - both less than 15lbs - and both of their haircuts were unsatisfactory. Their fur was uneven - long chunks left uncut under their bellies and random long bits on their backs. The hair on their snouts was extremely uneven with one side cut short and the other left quite long, making the dog's head look lopsided. The haircut looks unprofessional and haphazard. the groomers said they emptied the anal sac but upon inspection the sacs on both dogs do NOT look properly emptied. We will be taking our dogs to another groomer to fix their hair and empty their sacs properly. We will not be taking our dogs to this establishment in the future. read more

I visit here 3 years for Milky. I Can't say everyone is good because in spiring Milky got worst cut ever.. but couple days ago "Jecky" shi is awesome!!! If u read this really thank you again.. I can feel she really like dog and care of may puppy also great hair cut!! Happy new year Jecky!! read more

Paws Grooming - Pet Groomers Near Me - Morton Grove, Illinois

Bella my maltese-poodle looks beautiful! I was tired of driving out of my way to a Petsmart for worse treatment/grooming for a bigger price tag. Conveniently close and everything done in an hour! I was surprised how quick Kathy called back to say she was ready! She smells amazing, I will definitely be returning. They only take cash or check. (Not a big deal at all) read more

Paws Grooming - Fresh from the groomers - Pet Groomers Near Me - Morton Grove, Illinois

I took my Yorkie/Pomeranian here they did such a great job. She came out so happy. They took time cutting her hair and exceeded my expectations. read more

My dogs love to be groomed by Jackie!! They enjoy going every time and they look fabulous !

Went for my puppy's first haircut! He looks amazing! Trimmed everything to exactly how we wanted, and even got spots we totally overlooked. Extremely professional and I can tell they love their clients! read more

Paws Grooming - His first haircut! They made him look AMAZING! - Pet Groomers Near Me - Morton Grove, Illinois

Worst. Experience. Ever. I came in about two months ago to get my German Shepherd groomed. I was only charged about $50 which I thought was great, and they said my dog cooperated well. I genuinely believed the service was awesome. So I brought my dog in today again. Once I dropped him off, all was well and I left. I get a call while he's there and the lady tells me she'll be charging $60 instead. Then she calls again half an hour later and says she needs help with cutting his nails. She's supposed to be a professional groomer.... Anyways I come in and she tells me apparently my dog "broke the bath" and tried to bite her, and also that now I have to pay $75. He's gotten groomed before dozens of times. Everyone always tells me how well behaved he is or how cooperate he was when getting groomed. She was being incredibly rude, saying my dog was not welcome anymore. Worst of all, she never cleaned his ears, expressed his anal glands, or did anything other than give him a two minute bath, and she scared him. I'm so disgusted because it's obvious my dog hated the place. Do big dogs not get groomed there? Are big dogs not allowed here? I'm so frustrated and disappointed. read more

I should have taken the reviews in serious consideration. Laura is a sweet lady, however grooming dogs are not her talent. My maltese came out looking like something I would do. This is why I take him for professional grooming. I received anything but. I couldn't take his look and took him to another groom for hopeful redemption the following day. I would reconsider taking your pet to this grooming location. Maybe there are other groomers available who keep this business in business. Good Luck! read more

The first time I brought my dog to Paws Grooming was 2 years ago. The service has completely declined since then. At first the prices were great and the customer service was excellent and welcoming. These past few times I've brought my dog in the inconsistency in their prices are ridiculous. This last time I brought my dog in I was charged $75! I was so taken back because I have never paid that much at Paws. I asked if their prices had changed and in fact they did not. But they did inform me that I was being charged extra because my dog tried to bite the groomer during the grooming session. They do not have it stated on their prices that you will be charged extra if your dog is difficult. And I have never heard of that policy in my 10 years of being a dog owner. Not only are their prices inconsistent, the owner is rude. She always tells me how difficult my dog was. I genuinely felt bad for bringing her in because how much of a burden I felt my dog was for the company. I am disappointed in Paws and will never bring my dog back. Save yourself the headache and the money, find another groomer. read more

This place was clearly a triumphant winner when it held the previous name of Paws Pet Place. I am not clear as to the specifics of what took place to bring this less than desirable new business with a strikingly similar name as its predecessors, however it is nothing short of a tragedy. Along the likeness of losing a best friend or family member, I feel as if this is a void I cannot fill. I tried with all my muster to give this new place (which shockingly has some familiar faces working at the establishment) a fair tug at the proverbial rope. Unfortunately I am left with not one good thing to say about this place that I once ranted and raved about from the rooftops for all to hear. I consider myself a big advocate of small businesses, I do all my shopping at mom and pop establishments, and have been frequenting this place for over 3 years. It pains me to even rationalize what brought this once great place to the current shambles it is in. A place that once embodied smiling faces and jovial conversation with each person that entered the door now fosters in-genuine grins that resemble that of the Secretary of State office employees down the street. The prices continually climb higher and higher each time you bring in your dog and it appears that the friendliness you might encounter initially at this establishment will slowly descent until you receive a mere grunt when you walk in their door. After two visits for grooming appointments at the (newly named) 'Paws Grooming' I decided to seek services elsewhere, as the 'accidents' that my dog bore the brunt of physically were not something that I was going to tolerate. Accidents happen, I am not foolish to think otherwise. These accidents became a redundant occurrence that I felt I was supposed to accept the responsibility for (financially as well as emotionally), it was no longer an apologetic explanation as to the events that occurred but a matter of fact statement that did not even embody a genuine apology. Perhaps this place will return to its once former glory over time, but I will not stick around to find that out. I suggest if you care for your pet, you seek grooming services elsewhere. read more

The groomer was a very sweet and nice person. This was my puppy's very first haircut and she did a great job handling him. He was very even and well groomed. The only thing is, I noticed that in the car, he was shedding everywhere! There were little white hairs (he is a bichon/yorkie mix) everywhere in my car and I've just never experienced that with my other white dog. I haven't noticed it with other groomers either, so I'm not sure if it was the shampoo they used, technique, or something else. Very nice people though. Gave us peanut butter snacks he LOVED! read more

I've taken my dog to PetSmart for grooming ever since he was a puppy. I wanted to try out this new place and I loved it. They definitely did a way better job, in waaaay less time as well. Kim was awesome! Really good with my dog. He's a German Shepherd..about 90 lbs. Also - they only take cash. read more

Kathy does an amazing job on Chili, my crazy poodle. I've been else where and they have massacred her beautiful poof, but Kathy never disappoints! And, at this point, all I have to say is Chili needs an appointment, and she already knows how I like her groomed, and always does great. I'm sure Chili is a terror the whole time, but Kathy has never said a negative word! She is very reasonable for her services, and I would recommend her to anyone looking for a dependable groomer. Make sure to bring cash! If you forget, there is a cash station in the Walgreens across the street. read more

Kathy is amazing !! I only come here to get my puppies groomed. I had a bad experience at either petco/pet smart a while back as the groomers there ruined my dogs nails. Kathy is very sweet with customers, both people and pups . Shes professional and she gets the job done right. My dog sheds alot but Kathy fixes that issue by trimming/ shaving my dog in areas needed. Nails are cut straight and filed soft. Ears and teeth are super clean. My dogs smell and look like a million bucks after Kathy is done with them. The price is more than fair. Only you Kathy!!!!! Highly recommend Paws Grooming. A++++ read more

Kathy at Paws Grooming has always been positive and professional with me and affectionate and very good with my Zuchon. I have been taking my dog to her for 2.5 years, and he is always happy to be with her at her immaculate and adorable storefront location. We used to shop at Paws Pet Place for snacks and accessories before they converted into an online store. However, we keep coming back to Paws Grooming because of Kathy's service (she grooms exactly the way I ask her to every time) and the value (I save about $20 compared to at Pet Smart). I have been to other boutique and big store groomers within Maine township and there is just no comparison. read more

Paws Grooming - Just groomed! - Pet Groomers Near Me - Morton Grove, Illinois

Very satisfied had my baby done in an hour and half Very clean and the staff was very nice My first time here read more

They did a great job! They took their time with her and double checked I liked everything at the end. read more

Paws Grooming - Pet Groomers Near Me - Morton Grove, Illinois

Love this place so there so clean unlike other dog grooming places and they also do a great job for a great price thanks Kathy will be back again you did a great job read more

Paws Grooming - Love there haircuts - Pet Groomers Near Me - Morton Grove, Illinois

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Fantastic Groomer! Groomed my touch sensitive dog without a problem. I am so glad they were able to take my dog who i cant pick up without fear of biting. Huge relief! Will be a repeat customer. read more

I love Kathy and will travel any distance to bring my two girls to her. You won't be disappointed. read more

I have been taking my dog here for two years now and I wouldn't take him anywhere else! Nora and Cheri are always so welcoming and make my dog look super cute and clean. They are very accommodating and always give me a call if they have any earlier openings which is great. I am so glad to have found this place and that my dog is taken cared of. Thank you Paws Grooming! read more