My dogs are excellent judges of character and they love Julie! We followed her from Petco and…read morewouldn't trust our dogs with anyone else.

Julie does a wonderful job with my dogs. I have been going to her since she was at Petco. She is…read moreprofessional and very loving with all my fur babies. I highly recommend her!

The Pet Place offers something that I believe no other boarding place does, bonding. They strive to…read moreensure that all of the dogs under there care are treated properly and act they they are their own pets. The kennels are always clean and the owner, Deborah Parker is very considerate towards the owes, she understands the importance of convenience and makes always makes it easy on the customers to get their dogs. I always choose The Pet Place because in Northeast LA there is truly no better option!

From the owner: The Pet Place is a state of the art boarding and grooming facility with a "best of both worlds"…read morelocation. Located just 8.5 minutes from the Cheniere Drew exit from I-20 (Exit 108), The Pet Place is situated on ten beautiful country acres conveniently located near West Ouachita High School.Our kennels are a family business. Your pets will be treated like a part of our family. The generous sized kennels are constructed of galvanized steel isolation panels and chain link fabric. The floor is ceramic tile with a slight slope toward a drain near the rear of each kennel. This ensures that the kennels are easy to keep clean. Each kennel is washed and disinfected daily and as needed.Much thought and planning happened in the design of The Pet Place to ensure the safety of your pet. The Pet Place is air-conditioned and heated with a fresh air exchange system. The kennel is staffed day and night, with staff living on the kennel grounds. Additionally, fire and theft alarms are included as part of our safety features.

am uncertain what is going on in the facility but TWO AKC STANDARD POODLES who are extremely well…read morebehaved and familiar with grooming were taken in for a routine groom and left looking like a two year old had gotten a pair of clipper and went to town! For anyone who calls themselves a professional groomer this is unacceptable! The girls a butchered! Their CROWNS (top knots) were shaved off! This is despicable! $115 each to make these outstanding girls look as though their owner doesn't give two sh!ts about them! I called to speak to the manager and he was not on duty! I was asked to call back on Monday! I have numerous photos I will attach! Do NOT take your poodles to this location. Whomever did this is cruel, uneducated, or down right a shitty human! Zero stars!!!! Run like He11

They had some dog treats for my dogs that they liked and then I had to give my dog a haircut one…read moreday and they did a really good job and then I went home and tried to find sherry on face book and then I got mad because I couldn't find her because I stayed up all night talking to girls and she doesn't like when I do that she loves me so much

Delta K9 Solutions repeatedly wins Best of the Delta for Dog Training and I know why, they are…read moretruly the best of the delta. There is no one I would trust with my dog more than the Brasiel family. They train and groom my dogs and I rest easy knowing they are in more than capable hands. Chance is the dog whisperer only to me he's better than Caesar. If you've never used them for dog training, you should, you'll never have a trainer that genuinely cares about you and your dog more than Chance Brasiel. Knowing that Tayler learned from him, I'd have the utmost confidence leaving my dog with her as well.

My roommate and I took our dog for obedience training and when we went to pick her up, she was…read moreEXTREMELY skittish. She'd always been a very happy and upbeat puppy (pretty fearless, too), but after spending the time she did at Delta, she just wasn't the same. She cowers at every little thing and hides under anything she can get under. We never outright saw any abuse, but we can only speculate that something bad happened to her there. *I want to point out that she was there after the original owner turned the business over to his daughter*

Always friendly, courteous staff. Great place for grooming services too. The only problem I've…read moreever had is sometimes they are out of a certain dog food or the size I want. Other than that it's a great local place to shop!

Very disappointed in the treatment of the beta fish, but I appreciate how much better they've done…read moreat taking care of their reptiles. Maybe 8 years or so ago, it was the worse place I've ever seen in terms of how they took care of their reptiles, but it has become much better on that front. But in terms of customer service, it's so bad. All three employees I saw today seemed inconvenienced by me even being there, let alone asking for help for something. I had asked to hold one of the rats, and I'm aware they are there as feeder rats for reptiles, but I was looking to get two as pets as I've had them in the past, but the way the lady handled them disgusted me. She had pulled one by its tail to get it closer to her to pick it up, which can cause literal spinal injuries. Maybe she thought I just wanted it as a feeder, but either way they're treated horribly, let alone the conditions of where they're kept in. And the rabbits as well, how they're kept all together in the tiniest enclosure is insane. You'd expect local businesses to thrive to be better than chain pet stores, but apparently not. I do appreciate how they support the local shelters though by helping fund things like the pet food pantry on Desiard, but the negativities of the customer service and enclosures weigh quite heavy.

Recently had my mini schnauzer groomed at this location. My pup now has an irritated vulva and…read morehasn't slept well for 2 nights now. I see other comments with same complaints. If this issue has existed, I would like to ask why it hasn't been remedied yet? Perhaps change of old clippers or ensuring hot clippers aren't being used. Extremely disappointed with how my pup was handled. Please find another location for grooming. I wouldn't recommend this place.

This review is for my experience on Friday, June 19, 2021…read more An employee (Maddie) called me a BITCH! The whole time she was cursing me I never once called her any sort of name. This incident was very surprising because I have used Happy Tails West to board my dog many times and have never been met with such animosity and disrespect! The manager on duty (Quin) got an attitude with me when I complained that I had been trying to reach them for the last 48 hours and no one responded to my messages. My plans had changed due to employment requirements. I am an active duty service member. I needed to pick my dog up two days earlier than planned. The way I was treated today was so frustrating. I mean...my dog was probably treated better than I was today. Smh What has customer service come to? Then, to top it all off I was told to get out, and Quin threatened to call the police on me. For what? Because you're not trained on conflict resolution and how to handle customer complaints to ensure customer satisfaction?! After I was told to get put, I explained to them that I still needed to pay....Here I go again trying to be the honest broker and level headed person when I should've just lost my sh@! like they did. Quin told me they didn't need my money. And Maddie was bold enough to admit she called me a bitch while I was recording. I have it all on video. I drove 40+ miles to board my dog here and this is how I'm treated. Disgusting, professional, rude as all get out! Do NOT board your dog here ...especially if you're a person of color. The white lady who came in after me was treated like royalty without any hesitation Smh.

Made a grooming appt for a cut for my 4 yr old maltipoo. The cost was $75. (basic $55+20 for extra…read morespecial "shampoo and conditioner & facial + breath freshener"... I made it clear that he needed to be cut but I wanted to keep as much hair as possible . I informed them however to "cut whats needed". That direction was perhaps too broad because they shaves him like he was a cousin to a freshborn chihuahua! lol After looking at him, the agreed price was $75. I signed my name to the services and all. Well, the drop off and switch occurred 15-20 mins later when I get a call that they want to add $15 for "matt removal" for the CHEST area. That bumps the bill to now $90! The sheer shock to see my poor pup afterwards was so disappointing. He also seemed extra skiddish when I picked him up despite him going to groomers for his entire life. By the time I made it home, his now very visible skin looked inflamed and red and bleeding in areas. I called the store back same day and they said the groomer (Julie) was already gone for the day. She did called back the following morning and provided the list of items used on my pup. She was nice but a partial refund should have been offered when I told her I had to now take him to the vet to be checked. Last night, I gave him an oatmeal bath to calm the skin to give him temporary relief. I understand there was a bit of tangled hair but to shave him to the lowest all over shows zero effort. The hair around his face was "choppy" and poorly shaped Never again! For the record, The store staff and Julie was friendly and kept complimenting how "cute" and sweet he was as a pup, and the grooming area and store looked clean but this experience was horrid. 2 photos show results after the grooming appt at Petsense in West Monroeby groomer "Julie" and assts. 1 photo included shows what he typically looks like when properly groomed without issues