They are the most helpful people around! I enjoy communicating with them and they also give great…read morerecommendations! I adore their staff!

Very Friendly Staff. My puppy baby was happy there. Great place to bring your pets for daily or…read moreovernight visits

Always friendly, courteous staff. Great place for grooming services too. The only problem I've…read moreever had is sometimes they are out of a certain dog food or the size I want. Other than that it's a great local place to shop!

I have bought birds, fish and other animals and all have done well. All the animals and birds that…read moreI bought here were healthy.

Recently had my mini schnauzer groomed at this location. My pup now has an irritated vulva and…read morehasn't slept well for 2 nights now. I see other comments with same complaints. If this issue has existed, I would like to ask why it hasn't been remedied yet? Perhaps change of old clippers or ensuring hot clippers aren't being used. Extremely disappointed with how my pup was handled. Please find another location for grooming. I wouldn't recommend this place.

This review is for my experience on Friday, June 19, 2021…read more An employee (Maddie) called me a BITCH! The whole time she was cursing me I never once called her any sort of name. This incident was very surprising because I have used Happy Tails West to board my dog many times and have never been met with such animosity and disrespect! The manager on duty (Quin) got an attitude with me when I complained that I had been trying to reach them for the last 48 hours and no one responded to my messages. My plans had changed due to employment requirements. I am an active duty service member. I needed to pick my dog up two days earlier than planned. The way I was treated today was so frustrating. I mean...my dog was probably treated better than I was today. Smh What has customer service come to? Then, to top it all off I was told to get out, and Quin threatened to call the police on me. For what? Because you're not trained on conflict resolution and how to handle customer complaints to ensure customer satisfaction?! After I was told to get put, I explained to them that I still needed to pay....Here I go again trying to be the honest broker and level headed person when I should've just lost my sh@! like they did. Quin told me they didn't need my money. And Maddie was bold enough to admit she called me a bitch while I was recording. I have it all on video. I drove 40+ miles to board my dog here and this is how I'm treated. Disgusting, professional, rude as all get out! Do NOT board your dog here ...especially if you're a person of color. The white lady who came in after me was treated like royalty without any hesitation Smh.

They won't answer the phone.Left a message and never returned our call.Went by the place of…read morebusiness and wouldn't answer the door.Not a good way to get or keep customers.

From the owner: Mobile & Salon Grooming • Certified Groomers • Holistic grooming techniques • Natural sourced…read moreproducts • Kennel Free • Luxury grooming experience • Same groomer every appointment • 1 on 1 experience • Loyalty program

very good I love this business every time I go I see my grandma she owns the business I love my…read moregrandma and her grooming she takes care of dogs all the time boards very well she loves on them like they are her own

Love this place! The staff has been friendly every time I've been there. It's seems like I…read morehave taken my dog everywhere in town to be groomed. She would pitch a fit and not want to stay. Paws and claws is the only place My dog has ever felt comfortable at. We have been going for a few years now anywhere from 1-2 times monthly and we are still liking it. I definitely would recommend them for grooming your pet!!!

am uncertain what is going on in the facility but TWO AKC STANDARD POODLES who are extremely well…read morebehaved and familiar with grooming were taken in for a routine groom and left looking like a two year old had gotten a pair of clipper and went to town! For anyone who calls themselves a professional groomer this is unacceptable! The girls a butchered! Their CROWNS (top knots) were shaved off! This is despicable! $115 each to make these outstanding girls look as though their owner doesn't give two sh!ts about them! I called to speak to the manager and he was not on duty! I was asked to call back on Monday! I have numerous photos I will attach! Do NOT take your poodles to this location. Whomever did this is cruel, uneducated, or down right a shitty human! Zero stars!!!! Run like He11

They had some dog treats for my dogs that they liked and then I had to give my dog a haircut one…read moreday and they did a really good job and then I went home and tried to find sherry on face book and then I got mad because I couldn't find her because I stayed up all night talking to girls and she doesn't like when I do that she loves me so much