My puppy passed after being ill for some time. We were at crushing loss. It happened on this…read moreSunday. After many years and prayers we realize it's Sunday and Rolling Acres was closed. We called and left a voicemail. Lost in our sorrow we had no idea what we were doing or what to do with her seven pounds of love we lost. I expected to have her in her tiny hand held kennel for the night. Crushing us once again. We decided we wanted a foot print and prepared to race to Hobby Lobby but again Sunday. They were closed. We were sitting in the driveway and the phone rang. Tom called saying he stopped in by chance and hear our voice mail. He said he would stay if we wanted to bring our sweet baby out. I told him we had her and were looking for a place to get her foot print. He had a kit that was instant. We raced out and this amazing gentleman with a heart of gold and a soft beautiful voice. He made the paw print right there. It was heartbreakingly beautiful. He gently gathered information and our Mollie. We cried and he comforted us. Today he called and we picked her up. The oak urn was beautiful and our hearts felt healing. She's home. We are heartbroken but Tom was a gift from God. Thank you for being there for us in our time of need. May God bless you and forever keep you safe and allow you to be there for others.

We just picked up our baby, Sophie's ashes today from Rolling Acres. It's during the Coronavirus…read morelockdown, which has made everything about her euthanasia painful. Rolling Acres was a comfort to us. We were so happy we found a place that allowed us to keep her cremains. They were attentive, sensitive, and it was outside the city in a beautiful setting. We dropped our girl off, and she was ready for pick up the next day. I had never had any experience with cremation before and was not sure what to expect. Rolling Acres offers a group or individual cremation, and we chose the latter. They charge by animal weight. It was fair, and affordable. They will pick up from the vet, or you can take your pet out to them. Her remains were in a box about the size of a large cupcake, but heavier. Our girl was 22lbs. We recommend Rolling Acres, and are so glad to have a remembrance.

I've purchased three dogs from Tully's, and all of them have been in great health. My oldest is now…read morefour years old with no issues. The facility has always been very clean, the puppies are happy and well cared for, and the staff is kind and thorough. They take time to answer questions and even set you up with free vet care for the first appointment. Our experiences have consistently been positive. It's everything you'd hope for when bringing home a puppy.

Purchase a yorkie/schnauzer on April 16th. Found out he had 2 intestinal parasites on May 11th…read more All I ask is for merchants to be upfront and not hide behind their BS 10-day vet rule. I'm sure their vet wouldn't have caught it since he's their vet (wink-wink).

I had been to a couple of other, closer places when my dog got sick and couldn't keep down any…read morefood. They weren't helpful. Someone suggested P.A.H. and fortunately/unfortunately they were able to quickly discover that my girl had really bad cancer. She was under from the exploratory surgery, but they kept her going so I could head back there and say my goodbyes. Hardest thing I've ever had to do. Dr. Dan and staff were very gentle and sympathetic. I called a week or so later to ask a couple of questions when I was doubting that I'd done the right thing, as that morning, my girl seemed in a very good mood. Dr. Dan explained that dogs are good at hiding their pain and when she wasn't around me, she was probably very uncomfortable - which made a lot of sense and made me feel a little less guilty. I'm miserable and don't really want to be around anymore, but at least they made her passing as bearable as they could, and I really appreciate that.

They are the best vet hospital around. Always professional and competent. I appreciate everything…read morethey have done for my dogs!

Am impressed with Dr Lurz her team. My cat was ill and they were so kind and skilled. Really…read moreimpressed by how they follow up with phone calls..... including a call I received yesterday, several weeks after the visit.

I brought my cat here, after calling my previous vet's office (located in between here and Omaha),…read moreand being told I would have to wait at least a week for an appointment. No shade to that office, I loved the care we received, but the wait and the cost became prohibitive. Yes, it's a very old building that's seen better days, but what I care about is the care my pet receives. Dr. Pettit was straight forward when discussing possible diagnoses and I respect that. He was conservative with treatment options, and didn't jump to recommending expensive tests right off the bat. The important thing is, he figured out what was wrong with my cat, and did so for about 1/2 the cost of what my previous vet would have charged. Highly recommend!

Every animal I've adopted here (3 now) has either had wringworm, fleas, or both…read more I was charged with a $50 fee that is non refundable and now they're trying to offer me a $20 credit for an animal infested with fleas. Why on Earth would I want to adopt another animal from this facility given the gross negligence? What respectable animal shelter doesn't confirm/test for these kinds of issues prior to putting an animal up for adoption? I'd also like to add that the front desk staff (the welcome desk, not the folks in the back - they are very friendly) are incredibly rude. Consistently every time I've come in here, the social skills and public service has been horrific. I will no longer be adopting pets from this facility. They set the animals up for failure.

Recently I went to adopt a dog after my mother's passing. I had looked on their website at the dogs…read morethat they currently had, and found a few that seemed like they might be a good fit. I was only looking at dogs that said "good with other dogs" and had no mentions of needing to meet resident dogs, as I live in an apartment complex with many other dogs, and knew I needed a dog that could walk past them in the hallway without putting anyone in an unsafe situation. When I got to the shelter, I immediately found one of the dogs that I had seen online, and wanted to meet her. On her "report card" on the kennel, it stated "good with other dogs". When I met her, I was told about a medical issue that she had, but it was something that was taken care of. I also asked if she had any other medical issues, specifically allergies because of her color, and the staff said that there were no mentions on her paperwork of allergies. I loved the dog, and made plans to come back the next morning to adopt her. When I returned the next day, I talked with the staff about wanting to see her and adopt her that day. The staff asked if I would still like to hear about her since I heard about her the day before, and I said yes just to hear it all again. The staff member I spoke to started telling me about how she had very severe allergies and skin issues when she arrived. They didn't know anything about the medical issue I was originally told about, and it took them about 5 minutes to find it in her paperwork (the medical issue she had involved an intense surgery, so I was surprised that information was so hidden). When they found the paperwork, I was also told she had GDV when she first arrived as well. I was surprised on how much wasn't told to me the day prior, but I was still happy to move forward with the adoption. We brought her to the meet room and started working through getting her ready to go. That is when I was told she had "barked at another dog" while on a walk with a volunteer. I asked what that looked like, and if she had lunged or just barked, and the staff member told me that on her paperwork, it stated that she just barked, and did not lunged or move towards the other dog. I was now a little confused, but since the staff member told me that she had just barked, I assumed that it was a typical dog "hello". As we were leaving the meet room to go get her paperwork done and take her home, we walked up to the front where another dog was at the counter. When the staff member saw the other dog, they tried to steer us away from them. Knowing that she barks at other dogs, I wanted to see what that looked like. When she saw the other dog, she started to bare teeth, low bark and low growl at the other dog, as well as jumping and lunging towards them. That is when I realized that this would not be a good fit. I attempted to hand her back to the staff member, who tried to convince me to continue to go through with the adoption, until she finally took her back. I felt awful, and assumed that the reason I was told she was good with other dogs, and did not lunge at other dogs is because the shelter did not know (because again, the staff member I spoke to specifically told me there was nothing on her paperwork to indicate that she lunged at other dogs). I went up to the counter to let them know about our interaction, and was told that their "report cards" are not accurate and are not meant to be accurate, and that her paperwork DOES say that she lunges at other dogs. I have been keeping tabs on the dogs listing to see if it ever got changed, and after 3 weeks it now says "must meet resident dogs in the home" and "selective with other dogs". I am hoping that it didn't take an adoption failure to add that to her profile. Please be cautious adopting from them, as I was told specifically that they do not keep the dogs information accurate, and will tell you things that are untrue about the dog in order to get them into a home.

Oh my goodness! What an incredible vet! We're new to the area and with 6 dogs, it's a bit of a…read morechore to find a place that will take on that many new patients at once! But they opened their doors & welcomed our whole pack warmly and professionally. Everyone from the front desk to the techs to the vets! They took the time to listen to all of our needs and concerns fitting us in within a week after we first called! My dogs already love them and won't be nervous or shy about returning! Even my most difficult guy was put at ease the moment he arrived! Thank you for taking such good care of us! What a relief to find such a super place on our first try!

I am so thankful I found this place. I have a very scared and nervous Great Dane who doesn't like…read morestrangers. I went 2 years without taking her to the vet because we had such horrible experiences. Someone recommended Tender Care and I happily have been driving from midtown Omaha to Gretna for her appointments for years now. Dr. Gustafson is SO patient and so kind and I can't thank her enough. All the staff are friendly and attentive and don't judge me by my anxious dog. Thank goodness for Tender Care Animal Hospital!!!!

They were amazing! Helped put me at ease when I brought my dog in for what I thought was CHF…read moreexacerbation. Turns out it was pain, they gave her a shot and got us on some meds. They were kind caring and really help put me at ease.

I brought my sweet sora girl in here 2/19. The male nurse I had was really sweet, you could tell he…read morefelt bad for what was going on. The woman vet on the other hand told me my cat had some neurological issues and that finding out what exactly was wrong would be thousands of dollars and didn't give me much explanation. When I asked if putting her down was the humane thing to do, she just kept going in circles. Now I know that vets can't give an ultimate recommendation to put any animal down, but they can give you an idea what quality of life might look like if you chose to keep your pet alive. I felt pressured to make the decision to put her down because I truly believed she was suffering and the options I was basically given was euthanasia or thousands of dollars which I couldn't afford. Now I beat myself up because I wonder if I should've gotten a second opinion the next day or tried to bring her home. I feel like this place just wants your money. They also said there was an option to "pay what you can" for cremation and euthanasia and then before they'd even put my cat to rest we had the front desk come in and basically tell us to pay the full price now or they wouldn't do it. I was visibly distraught and kept asking over and over if this was the right thing to do and the veterinarian just kept shrugging at me. I felt like she had no empathy or sympathy for the situation. She seemed annoyed to even be there. A piece of me died with her that night, and I think i'll have "what ifs", doubts and guilt for the rest of my life.