After 11 years of amazing veterinary and staff care the entire Live Oak Animal Hospital Oslo Rd &…read moreMiracle Mile team gently and lovingly walked us through the heartbreaking process of "putting down" our little dog Oscar. Oscar always had nothing but great care. The expertise and genuine compassion is evident in each and every member, especially yesterday....Dr Wilson and Michelle made those last moments bearable. If you're wondering where the best place to be for your pet and for you, the only answer is here. Both of their locations work together for the clients convenience so we could easily bounce back and forth between the offices depending with the assurance we had great care in both places and after 11 years we all knew each other pretty well. 5 stars isn't enough.

Unfortunately, the level of care for my little pup was poor. I felt that the staff was more money…read moredriven than care driven, which was disappointing. The doctor felt more like a car salesman than a provider. You know when you leave an appointment and you feel yucky because you spent a lot without receiving anything close to the care you deserve? That's how it felt for my pup. My dog will no longer be a patient.

Was great for a long time and then they raised their price without any notice and started charging…read morea 3 percent credit card fee. They gave us back the fee but their price is 50% higher than the place we use now. The place we use now is just as nice and they don't try to add on extra fees for extra services. After being a client from the beginning when they opened they didn't seem to care about our loyalty. When we found out how much cheaper we could get the same or better care we switched. Best money we ever saved. They never even tried to get us back. We have also met other people that left them bringing their dogs to this place we use now.

Our Juliet LOVES going to day care! We started her with behavioral training with Miss Tracy a few…read moreyears ago and began taking her to day care at the same time. She's also attended sleeprovers while we were out of town. The staff loves her like she's their own! Mariah, Manny, Jasmine, Myla, and Miss Gabby are just amazing! The second we get to the bridge she gets excited because she knows where we're going.

I brought my 5 year old Springer Spaniel in to see one of the vets to look at a boil on his ear. As…read moreit turned out, he had broken a tooth, too. He was scheduled for surgery by the vet 10 days ago. I called 5 days after my initial visit, which is when I was told that my vet had left the clinic/hospital. I brought him back into meet the new vet and to give her a chance to see what she would be doing with the ear and tooth. This morning, I received a call from the receptionist to inform me that my second vet had left the clinic/hospital. I must say, I was very impressed by both vets with whom I interacted. The receptionist gave me a choice of two doctors that could complete the procedure, but that was it - just two names without any explanation or a reference to their website so I could review their credentials. The most concerning part of this situation is that these vets either left by choice or they were fired. It's hard to imagine that they were fired, since they were two of the most competent vets I have met over the course of 40 years and six dogs. Since general anesthesia carries a certain amount of risk, it's unsettling to think I was given two names without any explanation no other information. I'm going to reach out to the tech who was with us to see if I can get a recommendation on who I should choose. Am I crazy??? Don't you think that the Director/President of the hospital would call in this type of situation instead of a receptionist and a website that offers absolutely no information on their "team", which is one of the key components of the menu on their website. They've been open for four years or so and they haven't finished their website yet. Could that be due to the fact that they have so much turnover that it doesn't make sense to add bios? My first visit there, which was 5+ years ago, we had an appointment at 3:00 pm. We arrived 10 minutes early only to be kept waiting for 3:45 minutes. By the time we got out of there, we had been there for 4 1/2 hours and a bill for $850 for 2 CBC tests and some broad spectrum antibiotics. I vowed to never return. I guess the urgency of the current situation trumped my vow not to return. I have been wondering if these people have pets or kids. Anyone with either would probably understand how inadequate it is to call and provide two names without any further detail, other than that one was female and one was male. There was no suggestion to bring my dog into the clinic for a quick review to see what they would be doing during the surgical procedure. I find so many things are beyond the pale of my imagination with regard to how best to handle a situation where two vets that had scheduled surgery left, each within five days after meeting both. If anyone knows of an online information platform where I can go to gain more information, I would be very grateful. Thanks in advance for any advice or referrals you might be able to provide. - CL

I cannot speak highly enough about this place. Several years ago, I was CVT. And so, my standards…read morewere very high. We have taken all 3 of our dogs here for many years now. Starting with initial vaccines, then unfortunately we had one of our dogs get bloat. This was an emergency that introduced me to Dr. White & Jackie (technician) Both were extremely above what I ever expected, especially since I was a previous tech. After that we entrusted them with our new puppy. Who was later fixed there. We also have worked with Dr. Johnson who again is above and beyond a fabulous Veterinarian. Angela at the front desk along with a few others are great. Kathlyn who was a receptionist in the back was also above & beyond helpful and courteous to my husband & myself. Jackie to me as been one of the best technicians I have seen. Again, I highly recommend this place for your pet's care.

The pricing was normal. But the service for our dog Apache was not. There are spots where her hair…read morewas all the way down to her skin. The front legs look amazing and cut correctly but the rest of her is completely uneven. Long patches still in alot of places. Couple of places she has nicks from the shaver or whatever they used. One place by her ear had a small dry patch of blood where she was cut. Will not be going back , and canceling the next appointment that had already been made. Very disappointed since I spent the only money I had left for the month on my baby girl to be groomed.

Took my dog there Martin was supposed to have done the grooming. He is the owner. They charge me…read moremore than they said they would when I took her in you have to pay before you see your dog they clipped her in two different places left sores ended up having to take her to the vet hospital. They ended up putting her on steroid spray for the cut and had to put her on antibiotics. cost me $200 for that plus the charge for grooming went and talked to Martin would not give me the money back for the Vet are the grooming charge the grooming look like a 10-year-old child had done it very uneven longer in some spots than others. do not take your dog there unless you want it to get hurt she's having to wear one of the cones around her neck to keep her from scratching the sore

They got me in quickly great knowledgeable staff and superb Doc. Great atmosphere and handle my…read morelittle not so friendly female cat great.

When you arrive at Mermaid, you get the immediate impression that "clients come first." If you are…read morecomfortable with the covid protocols, they will attend to you and your animal in your car. If you prefer the "back to normal" scenario, they will accommodate you inside with treatment rooms that open directly into the waiting area. Dr Spencer was very nice. She LISTENED. Her staff and she were eager to provide care and patiently gave thorough explanations and care options. Their prices were in line and there was not a hunt of hard sell. My chihuahua and I shall be returning for sure.

Highly recommend South Paw Canine Country Club for doggy daycare!…read moreThe facilities are exceptionally clean and well maintained, which gives great peace of mind. The staff is friendly, attentive, and clearly knowledgeable about dog behavior and care. They do an excellent job creating safe, well-matched play groups, so dogs can socialize and play in a controlled, positive environment. It's obvious they truly care about the dogs and treat them like family. A fantastic choice for anyone looking for a safe and welcoming daycare for their pup.

my dogs trainer - who is the most gifted person I've ever seen handle all kinds dogs will…read moreactually take one or two of her own personal dogs for a day when she has a full house and needs to concentrate on training. many other professionals as well as our trainer will recommend South Paw.