The employees are amazing very knowledgeable, they get a little overwhelmed when the store gets…read morepacked but I'm kind of surprised they aren't always packed everything they sell is top quality. I have an XL Bully and a little shytZu lol they have toys for all

Took my pet to be groomed and have the fur in his paws trimmed. Returned with no trim of the fur on…read morehis paws. Began limping when I brought him home. Took pet to Vet and was told he received a cut to his paws trimmed. Called and reported it only to be told to bring the vet bill and pictures. Did that and was told it was not their fault. Manager never called me, asked me any further questions or ask the groomer if they tried to trim the fur and cut my pet on accident and then just stopped. will not be using their service ever again. Poor communication and no integrity. Bad service.

Very affordable and close to our home. Easy parking and access and the workers are the best.read more

I cannot express enough how much we appreciate Dee's and the love and care they show our dogs. We…read morehave 4 doodles who have complicated coats and most groomers hate them and you can tell by the quality of their work. Jasmine takes good care of our pack and always does a great job making them look good, we have tried many places in Spokane and Dee's will always be our home. Our schnauzers also enjoy their spa day.

Pretty easy check in process and the workers were really polite. My dog came home calm which is…read moregreat for a lab!

Notice all posted reviews are old...I just experienced the new South Hill location on January 29,…read more2025. I don't think the business is ready for prime time, -Services offered are not price-listed on the website; - 44lb poodle cost $140 to groom = excessive [2x Petco]; -assumed tip was included in that price; -a 4% service charge was added for a credit card without warning! -the groomer cut my dog's face under her eye and didn't fess up. - no follow-up apology has been received; This business won't last is my prediction; they are not customer friendly; but rather rip-off artists.

Took my Golden Retriever there today. Great place and my dog is beautiful! Reasonable prices and…read moreeverything was done: nails, teeth, shampoo, ears, trim and she even got a cute little Christmas neck scarf!!! Plus a treat bag... She was so happy and she smells wonderful!!! This will be our go-to groomer!!!

Brought my two little dogs in this morning and they did a great job! Excellent service and both…read morepups look great. Recommend!!

Mick was awesome! Ideal experience for owners and dog alike! Not having to drop off our dog and…read morehave him suffer alone in a cage for hours is worth every penny (and it wasn't much more expensive than the storefront groomers).

Such great service and excellent work!We've had trouble finding a qualified groomer, but they did…read moresuch a great job our Dog wanted to go with them afterwards. LOL. Thank you Nancy!

Watch out on weekends... Get a reservation..... Nice lady, I believe owner... Took dog in for…read morenails clip. No worries..... Good price and dog survived. Win/win....

Ive been going here since I first got my pup poodle, I'm very loyal to the places that do quality…read morework and river city grooming has always exceeded that. and at a reasonable price! that being said this last time was absolutely terrible the groomer was very unprofessional making rude comments about my dog. her cut was terrible 1/10, shaved her a one length cut her eye lashes off left patches of hair, split her toe nails. then the price for this because she was "so matted" 180$. absolutely not I ended up paying 120$ for my dog to get messed up and talked to like it's our fault. The only reason I'm making a review now is because I tried reaching out to give the owner a chance to make it right or even deal with the groomer and I didn't get a respons. I'm absolutely furious about the level of professionalism and incompetence from the groomer.

DISGUSTING how they treat birds. More poop than water in the bowl, no fresh fruit and vegetables…read moreand over priced so the poor birds will be treated that way longer. The associate literally walked away from us when we asked to see the sun conure after telling us you can't touch the bird...she never came back

It was a few days before Christmas as the store was packed with shoppers buying gifts for their…read moreanimals and buying/adopting animals for Christmas. Most the reptiles and hamsters had little signs in their tanks that said "I went home for Christmas." There was one cat left in the adoption room and she looked so sad seeing another cat being adopted. I hope she got a home for Christmas because she was a beautiful calico. I went there to pick up cat food for my cat and ended up buying Christmas presents for my cat and my mom's cat. The lines were long but moved steadily. Overall, not a bad experience and I saw a woman pushing a duck in a baby carriage so that was wild.

Takes really good care of my dogs & they look beautiful. I have Great Pyrenees show dogs.read more

Take it as you will. When we started bringing our pit and dachshund in, things were great. But I've…read morenoticed over the last 6 months when we would bring them is they would still have a lot of dander for just being washed. The business practice is to Dremel the dog nails down. Fine. But several times I would get my pit home and notice jagged edges, sharp spots and the equivalent to hang nails on some of her nails. To be fair, I've noticed the price of the services kept getting cheaper as time went on. I guess you get what you pay for

I had taken my dog(s) to Lisa for three or four years. My pom mix was groomed by Lisa for two or…read more three's years, and I never had an issue. She was always clean, and the cut looked good. About a year ago, we got a doodle. I had asked Lisa for the puppy cut when she asked me what I wanted, and she said no, it was too difficult. I had not been to any other groomers before, so I let her do how she wanted. I will say this now, she never cut my doodle the way I requested. She would shave her down and basically make her look like a poodle. I wanted her face left long, she said, but she'll (doodle) will look like a bauble head. In the last visit, Lisa got a new puppy. I saw her puppy biting my doodles tail. Apparently, Lisa didn't. When I picked my dogs up that day, I noticed my dogs tail looked like a feather duster, but I let it go and thought about it for a couple days and contacted her. Below is our interaction. She always said she wouldn't touch their tails. My new groomer said Lisa was basically just shearing them like sheep, straight down. I am happy to say my doodle now looks like a doodle even after being groomed. And my pom looks like a Pom now as well. My doodle was matted all around her privates, like she hasn't had a peri clean done in a couple of visits. I believe Lisa lied to me about my dogs tail. If she had told the truth, I would not have been upset. Dogs will be dogs. Honestly, the whole incident turned out to be a "Blessing in Disguise." I would not have left her without a good reason.