We took our cavapoo , Bruno (one year old, still very much a puppy) in for an operation earlier…read morethis week. Like many cavapoos, Bruno is a little nervous and didn't like being parted from us. We can't speak highly enough of all the staff, who were so warm, helpful, and supportive, of both us and Bruno. The receptionists even cuddled him in a blanket when he was a bit down after his op! Big thanks to al the crew, especially Nurse Hannah, Vet Kasia, and Toni and Val on reception. Bruno is now doing well and you made a huge difference :)

I own two cats and am rather a worrier about them. I have to admit that I go here mainly because…read moreit's just over the road from me, so I can walk rather than taking them in the car. It isn't the warmest or friendliest place, but bottom line is that I trust them and in seven years they have seen my cats at least twice a year and never let me down. I would recommend it - just know that there is no pampering or pandering to worried pet owners' fears!

Terrible veterinarians, misdiagnosed my pet multiple times, charged me for consultation each time &…read morethe extortionately overpriced medication that did not work. Went to a different vets in Wallington & was sorted within a few weeks with a totally different diagnosis. Unfortunately this industry is riddled with greed & profiteering from our love for our pets. It may take years of training to become a vet, but with our GPs moving more & more towards AI, hopefully chat GTP will put the cat amongst the pigeons & force some of these practices to take a long hard look at their business models & start treating & charging appropriately. Lived in Carshalton for 50 years, remember when this practice was just a small business that loved the animals & treated the owners as friends. Now it has turned into a monster, bought up multiple houses opposite the park worth millions & fleecing its customers till their pets are dead. Then will twist your arm to use their funeral service to get every last penny they can. Want to bury your loved one in your garden? "Oh we would advise against that, the foxes will dig them up & eat them.. but for a few thousand we will cremate Fido & give you a lovely urn." Every last penny they can! Search around for a small independent veterinary clinic, they will try harder & care more. Like Parkside used to do.

Putting pets and people before profit!…read more In a world where "good business" doesn't actually mean a good business, as all they want to do is take your money and make the money, Parkside vets centre certainly is the exception, not only were the staff friendly and helpful, including the receptionists who I normally feel are vetting me ( excuse the pun) to dissuade me from coming there as I wanted the free appointment and had no money for treatment. Instead I and my suddenly blind cat, although hopeful that the treatment given will reverse this soon, were given an appointment almost straight away, forty minutes to be exact. On seeing the doctor, whom I could tell not only had the credentials/knowledge in her field, but had a true passion and love for animals, as well as being able to empathize with an obviously distraught 'me', no not the cat, he was very calm there in the hands of the Parkside staff and received his treatment well, by the doctor, who had only very briefly spoken with the manager/owner, in regards to my having no available funds to cover the near enough three figured bill, without contributing to any extra stress for myself or the cat, everything got the go ahead. What i'm trying to say in essence is, if you have animals that need care and you can pay, go here, if you can't but need care, go here, and if you don't have a animal but money to spare, donate there, after all its people and places like this that really make the world go round, and not the pound. Lets not let another good business go under because of caring about people, and pets in this case, first. Thanks to all

I am giving Mark Nelson 1 start because there is more negative options. I took my pet to them…read morebecause of it skin condition which led her to a mass removal. All was cover by my pet insurance only thing they need to do was submit the claim paper either print it by me and vet ti sign it or vet to submit it on the insurance portal. Both services a free by the insurance but requiere vet signature either digital or by pen. They are charging 5£ for this because they feel they like it not having a free option I am just exposed to be asked next time for a feed of 1000 just because the feel like. Definitely they are not there for the actual cares of our pets but to make money at all cost. Not matter from where or how. Philippa who seems to be the person in charge of the Thornton Heath clinic had a very nice approach to the situation and when she saw she has not way to argument why Mark Nelson is changing me this fee for something free she just said "I'm afraid we will not be able to offer you any additional veterinary services until this amount is cleared" We are talking of 5£ which btw no one made me aware needed to be paid for a FREE service

Im sorry to report a very disappointing situation and quite shocked about the last visit i did with…read moremy dog. I have booked the vet for an appointment that cost me 44pounds for less than 4 minutes of conversation. Is pretty disgusting if i have to be honest. Im glad whatchdog is looking into the rises in vet prices. Has coming to a point where prices are getting ridiculously hight for the service provided.

I don't often write reviews but feel that this is a good way to show all the staff at The Animal…read moreClinic how much my husband and I appreciate them. In the short space of time we have been visiting The Animal Clinic everyone has been welcoming, understanding, friendly and knowledgeable. Sadly, we lost our first puppy very early after he was hit be a car, The Animal Clinic we so thoughtful, caring and kind to us. I remember saying to my husband, I'm so glad we found this vets as they have been great with us. Happily, we recently rehomed a puppy and again the staff have been brilliant. I cannot praise them enough. Initially, I chose The Animal Clinic because of practical things ie free car parking, easy access and clean, modern building, but since visiting them they have surpassed all expectations. Thank you to all the staff and keep up the great work you all do!

From the owner: The Animal Clinic is a vet run and owned veterinary practice that sets high standards of care for…read moreour patients, owners and our team. Your pet is part of your family and we want both you and your pets to feel part of ours. We offer a full range of premium pet services from routine preventative care to emergency surgery. Our large number of services include high quality digital x-rays, powerful ultrasound and surgery facilities.

I have used this surgery for 2 years now for both my cat and dog and found it to be first class. In…read moreparticular I am impressed by the sensitivity shown by both the receptionists and the vets in what can be a stressful situation. I am sure good sign is that my dog actually enjoys his visits!!

When we moved to the area, this vet clinic was recommended. We had 2 dogs, both older, and one with…read morea series of health problems. We have been really impressed with the vet and staff. And there is just one vet (owner) which means consistency, which was exactly what we needed. One dog has since passed away (and they were wonderful to us in this process) but we will continue with vet care here, as we consider it top notch.

When you dog starts walking in circles and is acting odd, and you need to get a CT scan, and your…read morevet refers you to this hospital, make sure you go. In fact, if you are in the area, just go here. Reasons: Incredible set up Fantastic team Expert advice (Thanks to the Vet who helped us Will Chandler) Honest feedback Kind care This is excellence!

This place was so wonderful. After a not so great experience. Super thankful for this veterinary…read moreoffice. From start to finish I would highly recommend their services. We had been looking for a vet for Brooking. I can finally report here that these people know what their doing and go above and beyond. They're very understanding with your individual needs as well as happy to explain in detail what your pet is having done. They also get your appointment finished in reasonable timing. Excellent customer service. Paulo is so nice, professional, and caring to your animal. Brooking, was so happy and well taken care of. I can't begin to Thank You, See you again soon 5*

my first visit to Orchid vets. One of my hens Grace became ill whilst I was on holiday. I was given…read morean immediate appointment, and Grace was given a thorough examination lasting half an hour, by William Lewis who was very kind and helpful. showed me how to administer medicine orally, and Grace is now 100% fit and happy. Never was the suggestion made that as it was only a hen why not put her down, she was treated as though she was an expensive pedigree. If you have poultry or any animal, you will receive fantastic service from all the staff here

Superb vet's surgery: very caring and reasonably priced. The staff are gentle and make time for…read moreyou, and the place is always perfectly clean and has a nice atmosphere. The parking is a bit limited, but other than that it's perfect!

Friendly reasonably priced slightly old fashioned vet, but I mean old fashioned in the most…read morepositive way! Staff took care of my cat and didn't rush me when I had a couple of questions about the cat's behaviour. The vet nurse made a mistake weighing kitty but was very apologetic when I pointed ths out. I will definitely be returning - exactly the sort of vet I've been searchign for, I plan to be a loyal customer for years.

The London Cat Clinic is the most amazing Vets for cats! The team are amazing, so knowledgeable and…read morethe facilities are amazing. Such a calm place and all the staff clearly care about the cats and you the owner! I cannot recommend more highly.

Amazing place for cats! Our little Nikita has received excellent attention and care from being…read morespayed to treatment for her colitis. Dr Campbell is very knowledgeable about cats and the team knows how to make them feel comfortable and relaxed. He follows up with patients to make sure everything goes well and that their issues are fully resolved. I and my kitten and extremely impressed with the quality of care and I trust him completely with my pets. This clinic is cats only so it is quiet and clean. Highly recommend it.