Never too good but in recent years going down in quality and obsessed with taking money from you…read more After being a client for years I decided to go to another vet. I recommend to go to another vet, there are many brilliant vets in the area.

I cannot think of asking for any better in term of care for my many cats…read more Both vets Albert and Jose offer the best treatments and care and I am 100% satisfied with their kind attitude towards my pets. I changed from a local unsatisfactory surgery to The Vet's and I am glad I did. All the staff are so friendly and always doing their very best showing so much care and love for animals. My cats are always relaxed when visiting the surgery which was not always so with various previous vets. I highly recommend.

Very good vets Had to have my much loved pet out down…read moreyesterday, no messing about with expensive tests. The vet felt her tummy and said there was nothing more they could do for her. He was honest and not after my money. He diagnosed her immediately, she had cancer. Pure knowledge and experience, heartbroken but impressed. Will Def go there again when I get another pet. Miss my girl

After doing some research in to vets that know about English Bulldogs, I found Andrew Trevan at…read moreGayton Veterinary Group and made contact. After an hour of driving from London, the vets is easy to find and very quaint, welcoming and with ample parking. Andrew is extremely knowledgable and examined our bulldogs and neutered them. We mentioned some other symptoms to Andrew and he said he would take a look when they are sedated. We decided to keep them at the vets overnight (optional) and delighted to say that Andrew covered everything off answered all questions and is a genuinely wonderful gentleman/vet. Whilst cost was not the concern finding someone knowledgable was we were pleasantly surprised the bill was incredible value for money. The last time we went to a vet we got a £130 bill to diagnose a cold! Andrew and everyone there thank you for looking after our dogs and thank you for making it such a great experience.

DO NOT GO TO THESE VETS!!! I have came here for some time but have now changed. The vet quality and…read moreservice is very bad. Rude receptionist and rude Italian vet who is very egotistical and does not listen. They only think about how to take more money from customers and do not care about animals health. They also overcharge you on vet bill so be careful. Go with a private vet instead and it will probably be cheaper too and better service.

On moving to the area and checking out the various veterinary options we concluded that this one…read morelooked clean and professional and had the best facilities when compared with the competition. It has since recently expanded further to add surgical capability. Our two cats were duly taken along for their first check-up, which kicked off with a talk on responsible pet ownership. It transpired that, having been taken in by the advertising and ready availability at the local supermarket, what we were feeding them was wholly unsuitable and basically junk food (eek, how shameful!). In addition we were giving them too much of it - cats should be treated like "bonsai panthers" and kept lean and keen. It was suggested we could try giving them a raw chicken wing as a treat on occasion (cooked bones were bad for them). Duly admonished we stocked up on the more wholesome and natural Lily's Kitchen and Meowing Heads cat food sold by the adjoining pet shop, and, to the cats' disgust, reduced their portion sizes. When presented with a raw chicken wing (an outdoors only treat!), clearly having become accustomed to the cat equivalent of burgers and chips, and being the least convincing bonsai panthers ever likely to be seen, the cats quickly abandoned it in favour of a snooze on the sofa whilst they waited for something more palatable to turn up in their bowls. On their second annual check-up we arrived slightly apprehensive that we had failed to instill in them any appetite for the lifestyle of a bonsai panther, but all was fine (well, they're still on the larger side but it's not that they're fat, they're just big boned. Honestly, it's the nature of the breed!) I feel confident that this Practice knows what it's doing and, should my cats require anything more than a check-up and booster vaccinations, would be very capable of delivering a high standard of treatment and care. The reception staff always seem cheerful and friendly and are happy to help if you're looking for something in particular in the pet shop side of things, which stocks a good selection of food and other pet paraphernalia. I can never resist picking up some kind of treat when doing the food shop, and have returned home with everything from scratching mats, feather toys, and even a cat sensory centre (don't ask)!

Pet Doctors is a lovely friendly vets situated on the main road between Godalming and Guildford…read more A lot of my friends have there animals registered there and we all agree that its a great vets. They have a small section of bits and pieces to buy for your animals and a large range of various healthy food behind the counter. If you live in the local area I really think you should consider Pet Doctors to look after your family pets.

What a bunch of lovely people. All the staff are friendly and caring. Have been with them for 6…read moreyears, in that time they have helped me care for two 20 year old cats until the end. They continue to give high quality care and service to my 2 year old.

Rating this place is a difficult task. I've given it a rating as a vets, but that is unfair to its…read morestaff who do an amazing job. On the negative side it's not somewhere you really want to be. For a start there's no appointments, so you have to queue, usually for at least a couple of hours. Once you do get called you get to see whatever vet is available, and there's a lot of different vets. There's no chance to build up a relationship with one. It's a bit of a conveyor belt. An example: one vet lets you hold your cat for blood tests, others will insist on getting a nurse in or even sending them into the back. Annoying as I'm well able to hold them and it's better for them if I do. Also, it's no frills treatment. Of course, it is a clinic for people on a low income, so avoiding unnecessary expense is needed. But as someone who's read up on their cat's conditions, I know I'm not getting some of the tests etc that might be available if I was able to afford a private vet. And of course, though most folks and animals there are nice, you do get to share a waiting room for hours with some you'd rather not. Days when badly trained dogs all start barking at each other are not pleasant. I have to give five stars to the staff though. Some of them (naming no names) have been know to be a bit jobsworth, but with some of the folks that come in taking the proverbial (i.e. want free treatment for the dog because they want to buy the newest mobile or something) I can't really blame them. My cats have always been calm there, and while I give myself some credit for that, I think it also shows that the vets have a good attitude. I also feel happy if my cats have to go in for an operation: unlike some small vets they have staff on duty 24 hours. By the way it's not free, you pay a £10 consultation fee plus medical costs. As an example a few years ago dentals for my cats cost £150 each at a private vets, and a couple of years later £40 at the Harmsworth. And yes, it is the place that featured in 'Animal Hospital' with Rolf Harris. It is kind of cool to be able to say your cat has been seen by a celebrity vet, but it's not worth it. If you have the money, you should go to a private vet, to avoid your animal waiting around for hours if nothing else. Most of the ones off the telly seem to have moved on now anyway

I can't believe the grumblers. This organisation is charitable and relies on donations. If you are…read morethere then it's because you are in need of financial help, and as far as I'm concerned you therefore have no right to grumble every penny spent is spent as wisely as possible so that they can cover a larger number of animals. Expecting premium care and attention means you may be depriving another animal in crisis with the care it needs. Targeting staff with your frustration is also unfair they work long hours and have to deal with very many bad-tempered clients or lonely people wanting to chat. Their priority is the animals and that, as far as I'm concerned, is the right way for it to be. I've used the Harmsworth twice in an emergency and I think they do a fantastic job with the little they are given. Really fantastic. Next time you are frustrated by a long wait or lack of a smile from someone understand that it's because of the huge volume of demands that are made on the hospital and maybe make a small donation to help out, on top of your fee, that's what we did. Just £5 or £10 but it's a nod to the idea that you shouldn't take on a pet then expect someone else to provide it's healthcare at low cost for the whole of its life. It's an emergency service, not the vet at the corner of the road. So keep your expectations more realistic and be a little more generous with the people who work there, please. It upsets me that they are being targeted when it's a charity and they are doing the best they can. Other vets have a huge mark up on their costs and they also make mistakes.

A down to earth, straight talking vet, who has your pets interest at heart, not his own pocket…read more Will not give or offer unnecessary treatment, very reasonably priced and highly recommended.

Brilliant down to earth vet, who puts your animals welfare first. Very experienced and does not rip…read moreyou off.

A welcoming veterinary surgery that really cares about animals. My cat has been with this surgery…read morefor 6 years, she is very elderly and has so far had A-star care. The vets are very attentive to your animal and are there if you need any general information or assistance. I have called to speak to the vet over the smallest issue and the vet has always been there to help. The price for a consultation (£15) is average for any veterinary service and appointments are easy to obtain. There is a great emergency service to put your mind at rest outside of surgery hours and they have an on-site cattery. The services that are provided here are endless and I trust this surgery with my beloved pet. So should you!

Andrew and his team are thorough and professional. It's great they're open 7 days a week and our…read moreelderly dog has been a happy patient there for years. Andrew is very good with our dog (which is a large bullmastiff) and we have not always had the same experience with other vet surgeries in the area.

Nearly killed our rabbit Stan who presented with repeated gut stasis and broke bond with his…read morepartner and sent him home without a diagnosis. Our new vet instantly found the cause: liver lobe torsion. One month later now and Temple End refused to answer questions about care including kennel size (we suspect it was the size of a pet carrier), why the normal treatment for gut stasis was not administered, why they did not perform the ultrasound they suggested due to suspected torsion, why he was left alone overnight when care was promised, etc. Earlier this year our other bunny, Dori, died while under anaesthetic. At the time we were devastated but understood this sometimes happens with rabbits, and was a risk we had to take. We now are left wondering if Temple End did something they shouldn't have. We are escalating our complaint about Stan and hope they get shut down. THEY DO NOT HAVE AN EXOTICS WARD. What they claim to have is insufficient to qualify. NB: The vet who treated Stan seemed deeply concerned about him and did her best. But it is clear she does not have the training to handle rabbits, and so Temple End should not be advertising that they can do so. We do not blame the individual vet. We blame the practice for claiming to have an exotics ward when they clearly don't, and garnering unwarranted trust in their ability to handle rabbits.

Have been using these vets for over 20 years for a variety of pets. Have always found the staff to…read morebe friendly, caring and understanding. There first priority is always the welfare of the animals, which is most reassuring. Only small downside is the parking, which at busy times can be problem, but otherwise would highly recommend to everyone.