Quickly connected my small 501c3 nonprofit with the necessary policy coverage at an unbeatable…read moreprice. Nicole from their P&C team was extremely friendly and guided me through the entire process.

These people always mess up payroll, never answer, make you do your own data input, and then adjust…read morethe final things and mess it up. I am short $1000 for the last two payrolls, and no one can get it right - it is a big MESS and no one corrects their mistakes. I have a coupole of employees i use this company for - so simple but I am missing money transfers alllllll the time and it takes forever for them to get back to me to 'FiX" it and still it is not fixed - still waiting -ys wrong Tenaee' Reese my name is Ilene. I hope this gets them to fix my very important payroll so i am compliant with the law. Hello PAYCHEX? and they opened a new paycex YELP since the other two had ratings of 1 star. I would appreciate some help Paychex

We began closing our Paychex account back on 8/7/24. The reason for this was due to a gradual but…read moresteady decline in responsiveness and service. It came to a point where Paychex had become an obstacle rather than a service that, at one time, we could rely on. The level of service had sunk to a level that became unbearable. When we finally decided to switch our account to another company, Paychex became actively hostile instead of just inept. Our employees 401k accounts are being held hostage. We have spent weeks on the phone with hours upon hours on hold attempting to recover access to these accounts, We have spoken to and have been transferred to more than 10 people. We repeat the issue over again. Each time, we're on the phone for at least an hour. Our advice to anyone considering using Paychex is to reconsider. You'll wind up with nothing but aggravation.

If I could rate below 1 star, I absolutely would. This has been the most unprofessional and…read morefrustrating experience I've ever had with a company. Navy Federal should reconsider recommending Paychex to businesses of any size. Unexpected Charges: They charge your account significantly more than what was initially quoted for the service. Inconsistent Customer Support: I've spoken with five different representatives who were supposedly in charge of my business account. The person who initially set up the account was always available during the "onboarding" process, but after that, I was passed off to others and left without clear answers. Not only did I receive conflicting information, but crucial details were either miscommunicated or completely omitted from the start. At this point, I'm seriously questioning the legitimacy of Paychex as a service. I remember companies using Paychex back when I was an employee, and I can only imagine the issues they might have faced if their experience was anything like mine. If you're considering a business account with Paychex, DON'T DO IT! There's no value to the service, and I regret not reading the reviews sooner. Now, canceling my account has turned into an absolute nightmare.

The people that work there are always on top of what service you need. All the people that work…read morethere. Our go to person is Ricci. I cannot say enough positive words about her.

My family and I utilized Shelton Financial Management for our Tax services for our taxes this year…read more And I must say the level of customer service and professionalism was very much appreciated. He valued our time and was efficient with the process. Thank you Mark

I have been going to Shelton Financial for many years now. The owner Mr. Shelton has always been…read moreprofessional and reliable. I have never been disappointed and always receive my refund in a very timely fashion. I also referred many other people to him and have never had a complaint. Affordable pricing and fast accurate returns. I definitely would recommend Shelton Financial Management over these large mainstream companies. Plus his help does not end once you have received your refund nor once tax season is over. Definitely cream of the crop!!