I would recommend B&N to anyone looking for straightforward, quick service to their vehicle. I…read morerecently needed to have the clutch replaced in my car. I called several places around town for quotes, and B&N quoted me several hundred dollars less than every other place I contacted. They got me on the schedule immediately and the work was finished THE SAME DAY. Replacing a clutch requires at least 6-7 hours of labor so I was not expecting them to finish it so quickly! They also noticed one of my battery cables was rusted through and offered to replace it for a reasonable price with no extra labor charge. I was very impressed with my entire experience at B&N and will be returning anytime I need auto work done, and will recommend them to everyone!

Finally an honest mechanic!Didn't try to up-sell me on unnecessary parts or services, and they…read morereally know what they are doing. I've been to mechanics where they would simply replace a part to see if that fixed the problem, and if that didn't work, they would replace another one. B&N identifies the problem and the fixes it without the games other shops play.

We had a great purchasing experience at Hendricks Toyota…read more Eli Barret was our salesman. We can't say enough good things about Eli! He was very kind and personable and very Knowledgeable! We will definitely use him again if we purchase another vehicle!

The service was great and the people were knowledgeable and helpful. I will be going back again.read more

Back in December of 2023 my car was getting old and expensive to take care of and once the…read moreheadlight went out and I had to rent a car, as car fate would have it, my rental was a Maxda CX-5. I really enjoyed driving it, so that's what led me to Stokes Mazda. They had a brand new beautiful red CX-5. They also had a no interest deal that I couldn't pass up! I did get an extended warranty and the oil change package. After driving it a while I did realize I was missing defrost capable side mirrors. And to use GPS you have to connect your phone and use your data. Besides that, I love my new car. The team at the dealership is always super helpful and polite.

My wife and I visited Stokes Mazda to look at the new CX90 Plug In Hybrid with 7 seats. After…read moreconnecting several times with Dexter who manages the online communication, we were connected to Mike the sales manager who then directed us to Matt Parkhurst of the sales team. We took the car for the test drive and loved the vehicle. While we didn't actually purchase a vehicle from them, we did love their dealership, the friendliness of all staff, the cleanliness of the dealership and their overall professionalism. I would have definitely have purchased from them it they weren't almost 2 hours from my house. Unfortunately there are no local Mazda dealers in the Hilton Head area. If you live in the greater Charleston area, I highly recommend Matt and the team at Stokes. They will do what it takes to get you into a great car.

We purchased a new vehicle at this location and found the entire staff to be…read moreprofessional,informative and patient with our selection process.Rico our sales person was excellent.John Jones was extremely helpful and efficient,and the gentleman that assisted us in understanding all "the technology" ( sorry..I forgot his name,) in our new vehicle are all to be commended and highly recommended.Thanks to the entire staff.. Elaine and Robert Gherardi

Ordered parts for a transmission service. They gave me the wrong filter, which also looks different…read morethan the original. They said it was the correct one based on VIN, and Nissan updated the filter. While installing the part the transmission pan would not fit because the new filter was too tall. Went to take the part back and was told it's the right part and since I "installed" it, they couldn't do a refund.

very good experience with north woods, this is the second vehicle that I'm buying, recommend…read moreanybody that's on a budge to shop Here

I had a warm welcoming experience. I was made sure that I understand everything that was going on,…read moreany question I had was answer. Gary made sure I kept a smile on my face the entire experience

Had a recall notice arrive in the mail some time ago and thought I had missed the deadline, but…read morecalled Jones Ford and they were able to schedule a mobile session to replace a defective windshield seal. At the same time they completed another recall on my other vehicle. All I did was provide the VIN #. They showed up on time and got it done quickly with no charge. Thanks @JonesFord for your excellent service!!

the worse customer sales team, rude, only cares about making a sale not about the customerread more

The updates on my service were great. Even a nice video explaining what they were looking at under…read moremy car. My normal checkup, oil change, and a bulb replacement was completed in a timely manner. The waiting area is nice with WiFi and a tv. It was easy to make a scheduled appointment. Not much else I could think they could do!

We are new to the area and were hoping to establish a long-term service relationship for our Ford…read moreBronco. Unfortunately, our experience with this service department was disappointing from the moment I walked in. When I entered for the first time, two male employees were standing together with clipboards talking to one another. Rather than greeting me, both turned so their backs were toward me. I stood there awkwardly waiting for assistance that never came. I eventually approached someone seated behind a computer who told me he would be my service advisor. The very first thing he said was, "We don't do this sort of thing on the weekends," even though it was Friday and I had a scheduled appointment. He followed with, "I hope somebody informed you... it's going to be a few days." Starting the interaction by explaining what you don't do set the tone for the entire experience. When I asked if they could replace the registration sticker inside the windshield while the vehicle was there, I was told, "I don't know if they can do that -- I'd hate for them to ruin the windshield." That response did not further inspire confidence. I requested a different service manager and ultimately had a warranty repair completed (the car had a rattle in the muffler I brought the car in after making an appointment, to service this specific issue). An oil change and tire rotation were "recommended" at 16,000 miles (we had full synthetic done at 10,000), still I agreed to proceed with the additional services. The vehicle was in their possession for a full week. When it was returned, there were significant new scratches on the tires and a shiny screw embedded in one of them. I noticed the scratches and screw and asked to speak with a manager. The service manager claimed he "thought it was there" when I dropped the car off and referenced photos he stated were taken before service. However, the damage was not present when we delivered the vehicle. After a week in the shop -- including a tire rotation and multi-point inspection -- missing a visible screw raises serious concerns about the thoroughness of the service performed. The lack of professionalism, and accountability was extremely disappointing -- especially with a newer vehicle and as customers hoping to build a trusted service relationship in a new community. Due to our experience, we will not be returning and cannot recommend this service department.

The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

I found a car I fell in love with online. I did the pre financing online, then called and talked to…read moreGene, who then texted me a few minutes after I called. I work at a dealership as well, so I dont get off til they close. They was able to work something out with me and get me approved. I went this morning and did the paperwork. They were SUPER helpful and super nice from the time I called to the time I left! The car was everything I expected and much more! I am very pleased with Gene and the finance manager, Eric. They both was joking with me, laughing, just a great atmosphere in general! I definitely recommend them!

I had motor mounts replaced based on their diagnosis. This resolved some noises I was hearing…read more While they were doing the work, leaking valve covers were observed. The gaskets were replaced. I was very satisfied with the work. Thank you Robb

Ben at Southern Wrench, and his coworker, are mechanics in the truest sense of the word. While…read morethey use computer diagnostics, when something doesn't show up but there is definitely an issue, they use their mechanical knowledge to diagnose and fix the issue. They are smart, clever, and oh-so reasonably priced. Southern Wrench is my go-to for mechanical issues. They give trusted advice on other issues, like tire wear, even if they are not the supplier of the service. Hands down, best mechanic I've ever had. Recommended whole heartedly.