Initially when walking into the dealership we were not greeted for several minutes. Eventually a…read morewoman came to ask if we were being assisted. After learning that we needed help, she was more than happy to assist us. She didn't beat around the bush with the prices, she quickly located and provided the keys to any vehicle that my friend wanted to test drive. She was informative and straight to the point. The finance department on the other hand didn't seem straight forward, continued to propose interest rates that weren't as competitive as they could or should have been, after we voiced concern and discontentment they magically reappeared with a better rate, this happened a couple of times... which made me feel like any person who is not comfortable negotiating or essentially speaking up for themselves might potentially be taken advantage of or perhaps not get the deal that they deserve. They interior was neat in appearance and they offer bottled watered and light snacks for customers.

Courtney Ross told me that if we were to drop off my 2015 Kia Optima to expect it to take 2-3 days…read morefor it to be checked. It has now been a week, and this past Saturday (day 5 of my car being kept at Stokes) we called and my car had yet to be checked by a tech. Plus she told me I'd have to pay two separate advanced diagnostic fees for my check engine light and a blend door actuator that's been knocking occasionally... so that's $400 right off the bat. If I knew my car would be held this long I wouldn't have bothered bringing it here. Staff isn't honest about wait times and is never available when you call. Do better Kia.

Purchased my 2020 F150 from here great staff and very friendly would definitely recommend paying…read morethem a visit!

The salesman was very nice, patient, and friendly I was able to get through the process in a timely…read moremanner . Mr Carlos was a great guy who helped me through the process I would definitely recommend him to anyone looking to purchase a vehicle in the future.

Excellent Place to buy or Finance a Car!!! My husband noticed that every few months there were…read moredifferent 350z cars in the front of the lot so he had to go in and get us a second one. We bought a 2005 Nissan 350Z Base edition. The car has a clean interior and a nice outward appearance. It also has a few things to repair but we knew this knowing it was a used 11yr old vehicle. Jerry was polite and helpful and did also ask for feedback on the car the week after. He answered all of our questions about financing, purchase options, and had extensive knowledge on credit and banking resources. For the the added convenience, Jasmine also works there for the Spanish Speaking public. In addition to the car, we also purchased a 1 year warranty for $600 extra. This warranty will make us feel comfortable not knowing all of the details about this car yet making us feel secure and protected in the event of an unforeseen problem. I 100% recommend.

The one star is for the way the salesperson treated us. He was friendly and helpful. The four…read moremissing stars are for the condition of the vehicle. Within two months of owning the truck, the tires blew (they were dry rotted but had enough Tire Shine put on them that you couldn't tell) and the transmission had to be replaced. We were told the oil was freshly changed and even that hadn't been done. They have an offer of a full tank of gas in exchange for a five star review. Nah, I'd rather warn other buyers.

i recently had a complete suspension system completed on my 2016 toyota sienna xle;; service was…read moreexceptional my service advisor andrew bagwell did an amazing job for me. from start to finish. andrew really made the whole process as painless as having major work on your car be. andrew went beyond the call and than some. i highly recommend hendricks toyota and please ask for andrw bagwell as he will ensure you have the best experience possible.

If you want to feel like family when you are buying a car this is the home for you. I walked in…read morewith high expectation and somehow they exceeded every single one of them. When you show up ask for William Fields, that is a man that knows how to show up for you how you need them to, if you wanna be left alone, he trust you to find him if you need him and if you want someone to hold your hand, he will every step of the way. Buying a car can be scary but here it doesn't have to be, they listen to your needs and your lifestyle and they care about exactly what will be good for you. Taylor helped us sign all our documents and she was honest and thorough, I never felt like I didn't know what I was signing. They never making you feel like you are a number or an income, they are just as excited as you are no matter what. William and Taylore have been a dream team and I am grateful to have them be what got me to my car, exactly what I needed.

Back in December of 2023 my car was getting old and expensive to take care of and once the…read moreheadlight went out and I had to rent a car, as car fate would have it, my rental was a Maxda CX-5. I really enjoyed driving it, so that's what led me to Stokes Mazda. They had a brand new beautiful red CX-5. They also had a no interest deal that I couldn't pass up! I did get an extended warranty and the oil change package. After driving it a while I did realize I was missing defrost capable side mirrors. And to use GPS you have to connect your phone and use your data. Besides that, I love my new car. The team at the dealership is always super helpful and polite.

My wife and I visited Stokes Mazda to look at the new CX90 Plug In Hybrid with 7 seats. After…read moreconnecting several times with Dexter who manages the online communication, we were connected to Mike the sales manager who then directed us to Matt Parkhurst of the sales team. We took the car for the test drive and loved the vehicle. While we didn't actually purchase a vehicle from them, we did love their dealership, the friendliness of all staff, the cleanliness of the dealership and their overall professionalism. I would have definitely have purchased from them it they weren't almost 2 hours from my house. Unfortunately there are no local Mazda dealers in the Hilton Head area. If you live in the greater Charleston area, I highly recommend Matt and the team at Stokes. They will do what it takes to get you into a great car.

My family is enjoying the 3rd car from Right Choice Automotive! I can't thank you enough, Chris!…read moreYou and Lloyd have kept us on the road and able to get to work in reliable vehicles that fit our budget. Your honesty and servant's heart is why you have earned my family's business! Thanks again Right Choice Automotive! I have truly enjoyed my purchasing experience!

I texted them asking about a very specific vehicle. (Ford dually, only one on the lot) and was…read morequoted a price. Two days later I stopped at the dealership and inquired about the same truck. Was told a price two thousand dollars higher. I showed the text and was told yes, they would honor the lower price. He even wrote the price quote for "out the door" total. I drove an hour home and back to get my possible trade in vehicle. Had to wait for them to look over my vehicle and then even longer to wait to see the same dealer only to be told they were not not going to honor the price quote. Complete waste of time dealing with these dishonest people.

I have a 2024 Mustang Dark Horse Mustang and it had a broken drivers side visor. Ray in Service…read morehelped me get the part replaced. This is my first experience with Berkeley Ford but it is a good one. Ray's can do attitude and let's get it done mentality really impressed me. The part was ordered. My car never even made it to service bay because he replaced it himself in front of me. So clearly he is a subject matter expert. It was a real pleasure. Ray Smith Moncks Corner

The oil change took place in a timely manner but Service reps leave a lot to be desired! I was the…read moreonly customer in the service department and NO ONE greet me or looked up from their computers. Very poor customer service! The service rep finally asked my name and said that he could see that I had an appointment for an oil change. When the car was finished, I was walked up to the cashier and then was told oh yeah, your car is fine! I was there a year ago and the exact same thing happened! I gave them a second chance but I will not go back!!

I have had my car since 2021. Every time I go to the service department I'm meeting with Percy…read moreWhite. Always smiling, courteous, efficient and helpful. Plus I know he's gonna make sure every safety feature is taken care of. I don't drive much but I need to be safe. Now my 17 kiddo has a car also a Hyundai Sonata 2017. Percy was also very patient with him - explaining what needed to be done cause this is his first car and took the time to help him understand taking care of car and maintenance. The car works great. Percy White is great example of great customer service. Mechanics did a great job on both cars and are running great Thank you, Percy for great service and thank you for the mechanic that worked on our cars. Thank you for helping. Keep our cars running. Keep up the great park.

FALSE ADVERTISING I…read moresaw a car advertised on Hyundai of North Charleston | Sales & Service Experts website listed for 21,888 plus a 719$ mandatory fee. I inquired and was given proposals with inflated starting prices and discounts to reflect a "deal" but the final price never matched the advertised price. I sent a screenshot of the online ad and they said they can't discount their cars that much, they have been ignoring my requests for a new proposal / explanation. The following day they increased the listed selling price of the vehicle on their website. I have many screenshots, this is false advertising and deceptive for consumers. 1 like and Ill report to FTC and SCDCA

Best car Buying experience!!! So nice working with a Female owned and Operated!!!! Maggie is super…read morecool and actually cares

Just got a car there and it's in greater condition to he car was still brand new and with low…read moremileage will definitely go back and make another purchase