Right Choice Automotive: A Customer-Focused Gem in the Automotive Industry Navigating the used car market can be a daunting experience, filled with uncertainty and potential for disappointment.However, my recent encounter with Right Choice Automotive shattered my preconceptions and redefined my perception of the industry. From the moment I stepped onto their lot, I was greeted with warmth and genuine care, a stark contrast to the often pushy and impersonal atmosphere of traditional dealerships. Right Choice Automotive, nestled in the heart of Ladson, South Carolina, stands out as a beacon of integrity and customer-centricity. Chris, the owner, embodies the very essence of what a car buying experience should be: transparent,honest, and guided by a genuine desire to serve his customers' needs. His passion for the automotive industry is evident in every interaction, and his dedication to customer satisfaction is infectious. Alongside Chris, Randy and Ivan form an exceptional sales team, each bringing their unique expertise and genuine care to the table. They patiently addressed my concerns, answered my questions with clarity, and never once pressured me into a decision. Their approach was refreshingly consultative rather than sales-driven, creating an atmosphere of trust and mutual respect. As a first-time used car buyer, I approached the process with apprehension, expecting the typical haggling and hidden fees. Right Choice Automotive, however, turned my expectations upside down. Their transparent pricing structure made the entire process stress-free and enjoyable. The quality of their pre-owned vehicles was equally impressive. Each car underwent a thorough inspection and was presented in immaculate condition. Their meticulous attention to detail extended beyond the vehicles themselves; their dealership was impeccably clean and organized, reflecting their commitment to excellence in every aspect of their business. Overall, my experience at Right Choice Automotive surpassed my wildest expectations. They set a new standard for customer service and integrity in the automotive industry, proving that exceptional car buying experiences do exist. I wholeheartedly recommend Right Choice Automotive to anyone seeking a trustworthy, transparent, and customer-focused dealership. They truly embody the meaning of "Right Choice." *My wife is very happy with her replacement vehicle. read more

My daughter's transmission failed in Columbia driving home for Christmas holidays. We were trying hard to find the right car at the right price. My daughter found this dealership (Right Choice Automotive). I called and spoke with Lloyd (one of the owners) and he told me the car was still on the lot and that he would hold it for us until we had a chance to drive it, etc. Lloyd worked with us from about 3:50 p.m. today until after 7 pm. Excellent personal customer service and detail oriented. What a fabulous experience! read more

Chris at Right Choice Automotive does NOT disappoint!! Every car that I've purchased from him has been exactly what I was looking for. When he doesn't have the requested car on his lot, he will move heaven and earth to find the exact car that you want. I have personally purchased four cars from him and have also purchased five vehicles for my company, from Chris and I have referred numerous friends to him. He has given superior service to all of us. I highly recommend Chris and his team at Right Choice Automotive. read more

GOOD PEOPLE GOOD CARS!!! We bought a car 3 month ago and normally i don't send reviews but i wanted to tell my story. i bought a chevy truck and i had problems with the alternator 2 months after having it and they fixed it with no questions asked. let me tell you that car dealers don't do that 2 months later. Well they did!!! i would highly recommend them to everyone. read more

my friend bought a car and the sales man was very helpful and kind. I was their to be there but he made me feel like I was important as well and offered me a double chonk chocolate cookie from crumble. if your buying a car id very much recommend this place. read more

I've purchased two cars now from Right Choice Automotive and I had a wonderful experience both times! Chris and the staff are helpful, friendly, and knowledgeable. I would highly recommend purchasing your next vehicle from them! read more

Randy and Chris is amazing. They really care about their customers. Always available to answers any questions and work with you. I'm very pleased with the service I gotten. Would definitely refer people. Thanks guys read more

Honest and trustworthy. Quick approval. Bought a BMW 328..great car, beautiful, absolutely love it. Worked diligently to get me approved. Very nice owners. Thank you. Lloyd Hayes. read more

2nd Vehicle Purchased from Chris! Wonderful experience both times! Everyone at the dealership was very polite and helpful. Great place to buy a car. read more

Nice clean cars with no issues. Good people. They do care about the customer and there cars.