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    Berkeley Ford

    2.4 (69 reviews)
    Open 8:30 am - 7:00 pm

    Services - Berkeley Ford

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    The Explorer

    Purchased 2020 explorer on 09/13/24. On 10/09/24 ( 26 days )the dash lit up power train warnings. I called the service depart.on 10/10/24 and was told the earliest appt. was 12/6/24 but if I could drop it off but may take 2 days to a week. I started at 3 stars because in my mind a used car or not if you just purchased it and have an issue like that it should become a top priority. I also purchased the 100,000 mile warranty and was told you just pay $100 for repairs. You would think being less than 30 days that the dealership would just fix it. I will update after I see how long this takes and if they try the old it's not covered excuse. Everyone has been friendly and helpful so far. Fingers crossed cause I've seen some not so good reviews. I did want to add that the salesman Matt was great. He took time with me. Update 10/14/24. Issue was diagnosed. I was told the parts and labor would be $5200 ( which is ridiculously overpriced ) but they were calling the warranty I bought. We will see what happens. Update 10/17/24. Still have not heard anything. Update 10/18/24. Chris called back and said they were waiting on the warranty company to have an inspector verify the job on Teusday which I did verify with the warranty . I will update after the inspection. 10/24/24 - update. Liberty Shield warranty is an absolute joke. Today I was Informed that the warranty would only cover $490.00 which won't even cover the cost of the parts and I would have to pay $2250. I had less than 30 days and that warranty was $4k. Called my salesman and the sales manager and owner are now involved. Will update after tomorrow but now I'm irritated. 10/25/24 - met with sales manager and salesman and worked something out. I pay my $100 deductible. Awaiting 3 parts not in stock and are supposed to arrive on Teusday and they will call. 10/28/24 - I would like to say the sales team has been pretty good. However the service department is seriously lacking. They had the car for 15 days, diagnosed after 2 and the car was untouched and I had to escalate to the sales team to get any traction. The worst part is during that 15 days they never bothered to make sure that they had all the parts knowing that this had to be fixed. The last 3 parts are supposed to be in tomorrow 10/29/24. We will see going on day 20. 10/29/24 - End of day 20 no communication at all. The car is still sitting in the same spot it's been at for about 15 days. 10/30/24 - Day 21 I spoke with the service dept. and was told all parts in and it's next to be worked on and should be done by early next week. Next Wednesday will still be 28 days for a car I drove for 26 days which makes it impossible for me to recommend this dealership. I do not wish this much stress on my worst enemy. Hoping to have my car back by next week but I will never go back to this dealership and i will steer people I know away from here. 11/2/24 - car still untouched 11/4/24 - Chris called and said they spoke with Adam and planned to have it done Friday. ( what happened to early this week? ) sounds like another stall tactic but we will see. My patience is running out. Worst car experience of my life.

    Took it here for an oil change and tire rotation. Next day the car is leaking dirty oil.

    These people are con artists. They gave us a coupon for $75 when my wife got there they charged her $150 for "labor and fees". She says this place takes advantage of women. The next day, the car is leaking dirty oil all over our brand new garage. We take it to another mechanic and it turns out Berkeley Ford NEVER EVEN CHANGED THE OIL OR THE OIL FILTER OR ROTATED THE TIRES AFTER CHARGING US DOUBLE PRICE. The fact that the oil leak was old oil shows they never drained the old and put new oil in. I checked the oil dip stick and the oil is still low and filled with old oil. I can do a better job myself. We should have known better than to take the car to the dealership for work on it but the coupon seemed like a good deal--wrong. These people belong in jail for what they are doing to their customers. AVOID THIS PLACE AT ALL COSTS.

    #fancy
    Shayla J.

    My husband is a FORD MAN!!! He Truly believes in this brand. After, our beloved SWEETPEA. The 2003 Ford Explore decided to go on a long vacation. My husband told me we were getting an Ford Escape. He purchased a Ford Escape. The process was smooth. No pushing salesman or outrageous prices, either. The new location is beautiful and modern. I miss the comfort couch at the old location. Everyone is smiling and professional.

    2018 Bullitt Mustang in Dark Highland Green!!

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    They told me they couldn't work on my Mach E because I didn't buy it directly from them. This place is a joke

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    Adding price adjustments (greedy markups) to customers orders that have been waiting 15+ months for their vehicle to arrive.

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    Business owner information

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    Page 1 of 2

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    Davidson’s Towing And Roadside Services

    Davidson’s Towing And Roadside Services

    (13 reviews)

    My car broke down on 26 at 10:00 pm and it was scary- I was just able to get to the shoulder and as…read morecars passed no one moved over or slowed down. I called AAA and they estimated their expedited response would be 1:30 am. Life360 roadside couldn't send a tow unless I knew where to have it towed. Being from out of town I had no idea where to tow it. Got on Yelp, called Davidson Towing and he answered right away, told me not to worry he'd be there in 20-30 mins. He arrived as promised, got my car on the flatbed and took it back to his shop to be kept overnight. He has a calm and reassuring demeanor which was much appreciated. He took at look at the obvious culprits for my car breaking down and wasn't able to spot anything so he worked the next day to find a solution but wasn't able to. (We took it to Chevy and they couldn't either - something electrical that we hope was just a loose terminal to the battery which was tightened.) Thank you Dustin for rescuing me - much appreciated!

    DO NOT USE THIS COMPANY!!…read more Dustin and his "uncle" have swindled me out of about $2000 indicating that they could service an engine that they could not service. Then convincing me to buy a new engine that they installed. When the car overheated, Dustin gave wrong advice on how to keep the car from overheating. And we are now having to get every seal replaced in the newer engine. Bolts were missing, including all for the motor mount. I am now having to spend that money again to get the engine repaired. Edited to remove the he said she said but still would like to know why he cared what her parents (me and her dad) do for a living... STAY FAR AWAY FROM THIS GUY AND COMPANY! Take this for what it's worth - if you want a response after he does crappy work and blocks you, a review is the only way to get a response from him. Maybe he could call and discuss this like a reputable company instead of asking his uncle for permission to take accountability and make a refund. Dustin - My messages show that I picked it up on 2/2 and on 2/3 my daughter texted that she was broke down on the side of the road. Your response was that you would pick it up with your tow truck. On the 5th you picked it up. On 2/7 you recommended wiring the car to have fans in at all times because he couldn't get them to turn on when the temp hits "210" degrees. As far as waiting this long to write a review, I have had it in the shop for a month getting seals placed, and bolts added that were neglected on your part, Dustin. I'm still waiting on the total so expect in the next month an update with a total of how much your inadequacies cost me.

    Christian Brothers Automotive Goose Creek

    Christian Brothers Automotive Goose Creek

    (42 reviews)

    I Called Christian Brothers Automotive of Goose Creek on Monday morning 4/6/26 to get a quote on…read morechanging out an Evap coil on my 2016 F-150 due to a bonehead mistake on my part over the weekend. Spoke to Luke. We discussed my issue and while we were on the phone he sent over a quote. I called back later that afternoon and told him I would drop the truck off Wednesday after work. I arrived, spoke with Luke, showed him what I did and he said no problem. We can get it taken care of. He was very knowledgeable and was able to answer all of my questions. I was not expecting to get the truck back until sometime on Friday. I get a call this afternoon from Luke, Mr. Tim, your truck is ready. I was like what, no way! Sure enough. I went there after work to pick it up. I spoke with Luke as well as Stephen who rang me up. We discussed the warranty and even provided me with the old part. I drove home rocking a cold A/C the entire way there and it about froze me out of the truck. You could not even tell that they had to remove the dash to make the repair. Everything was just like I left it. They are amazing. Their pricing is just right and their warranty is excellent! Definitely go see these guys if you need a repair made.

    Predatory Practices, Negligence, and Vehicle Held Hostage…read more2ND Unsatisfied Customer Service Complaint- 1st Time in May 2026 I am a Senior disabled Air Force Veteran on a fixed income, and my experience with Christian Brothers Automotive in Goose Creek involves predatory business practices, deceptive billing, and withholding my personal asset.In May 2026, I paid this facility a final invoice total of $3,345.12 for valve cover and gasket work. In their formal written response to the South Carolina state authorities under Complaint ID C26-05334, the shop owner explicitly admitted on the record that they knew my vehicle entered their facility with active Cylinder 1 misfire codes (P0301). Yet, they charged me thousands of dollars, dismantled my engine, and knowingly reinstalled that identical, pre-existing failing Cylinder 1 ignition coil back into my engine block without correcting it.When the vehicle predictably suffered a severe engine shaking failure less than 900 miles later, they towed it back to their shop under the guise of their "Nice Difference Warranty." Instead of honoring the warranty on the exact engine zone they handled, they hit me with a separate, unapproved $331.88 diagnostic invoice (#48960). Because I exercised my legal consumer right to DECLINE the unapproved repairs, this facility is now actively refusing to release my 2003 Jaguar S-Type to my insurance carrier's flatbed tow truck. They are physically holding a disabled veteran's primary asset hostage in their parking lot over a disputed, unapproved fee.My file is under active review with Navy Federal Credit Union's Executive Compliance/CFPB team (Case CAS-2505711-C1S7H3) where the $3,345.12 transaction is heavily disputed under Visa Quality of Service network rules [260824-37401429, CAS-2505711-C1S7H3]. The shop has signed their own admission of mechanical negligence to the state, and I am writing this public warning to advise every senior, veteran, and consumer in the area to stay completely away from this dishonest lot.

    Berkeley Ford - car_dealers - Updated September 2026

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