They had a woman's car for six weeks,told her several times what was wrong with it, then said no…read morethey didn't say that,she's a severe diabetic,had to walk to get her medications and they didn't not care,so no I highly do not recommend this place.they are terrible

I would not recommend them to anybody... They will lie to you and waste your time and money…read more Took my truck into have transmission looked at, second gear was slipping... Took 4 phone calls and me showing up at the shop to finally get them to work on it... Always had an excuse of why they didn't have time or parts or whatever. Finally got the call 27 days later... my truck was fixed... Showed up and couldnt even shift into lower gears, they had put a part on backwards... And now I had check engine lights... So had Kenny took it back into the shop and see what was what... They put the part on th correct way and cleared the code... Code returned with in 3 miles of me leaving the shop. Put it on my scanner at home and saw the code was for a bad 02 sensor... Took truck back in to have it looked at. He said he would replace the O2 sensor and reattached brackets they took off and did not reinstall during the transmission work. I waited in the lobby for 2.5 hours while they worked on my truck... Got in the truck and truck had the same code, bad 02 sensor... Kenny claimed he fixed it in the time I was waiting... He did not, pictures attached is the "new" 02 sensor.... Turns out they cut the wire on my old one installing the transmission... So I replaced it myself... Took 10 mins and code was gone. Called Kenny to talk to him about it and he lied to me on the phone saying they did it and excuse after excuse... Well you didn't fix it, you actually causes more issues and wasted my time and my money. Stay away from this place it is a trap and they do not care about customers, just care about making that money.

Great place to have your car serviced. Andre is most of all knowledgeable, responsive, and ethical…read more Pricing is very competitive and fair,

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

"I have been a loyal customer here for 3 years, but I will never return. I went in for a simple oil…read morechange and tire rotation, but was upsold on a coolant flush. Not only did they fail to rotate my tires (which I had marked beforehand to verify), but they botched the coolant flush so badly that my car overheated into the Red Zone three days later. They left air in the cooling system, causing my heater to fail and my engine to spike to dangerous temperatures. When I returned for a refund, they tried to deflect blame by claiming my car had a 'leak'--despite the car running perfectly for years until they touched it. Furthermore, they completely ignored the fact that my front brakes are shaking and grinding, choosing to push a 'cloggy coolant' upsell instead of addressing a major safety issue. I was eventually refunded, but only after standing my ground. If you are a woman or a loyal customer, be warned: they are now prioritizing sales quotas over honest work and vehicle safety. Take your car elsewhere."

Its always easy for me to make an appointment and the staff is always very friendly. They call you…read moreif any situation arrises to let you know and ask your input on what should or should not be done. Work is always done when promised as well. I appreciate the people at Black's Tire in downtown Conway.

This place is an absolute scam. From the moment I walked in, I was treated with rudeness and…read moreunprofessionalism. A young male who clearly is not a trained mechanic was running the shop and immediately greeted me with, "You'll get your car when you pay." He had no clue about my car issue, told me there was nothing wrong, and yet they still charged me $130. When I asked what they actually checked, he said the mechanic wasn't available and refused to explain anything. He then started writing a "report" himself, clearly with no experience, while being completely rude. When the owner came over, instead of clarifying or apologizing, he yelled at me, even though I was simply trying to understand what was checked for the $130 charge. I highly doubt any real work was done on my car. Avoid this place at all costs--unprofessional, dishonest, and rude.

idk what happened to cause previous review, I was told my…read moreKia needed a new transmission. I took it to Ancot and it did not need a new transmission. I think this place is great and will take my car back to them for even basic maintenance. They said they do can take care of everything but tires. they don't have the machine for tires.

Fast, efficient and top notch! Thanks for taking care of my vehicle! Great customer service, highly…read morerecommended!

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.