"We were traveling from out of town and found ourselves in need of auto service unexpectedly. From…read morethe moment we walked in, Jerry & the team treated us like longtime local customers rather than just another traveler passing through. They were professional, honest, and incredibly accommodating throughout the entire process. What impressed us most was their integrity. They diagnosed the issue, explained everything clearly, and charged a fair price without trying to upsell unnecessary repairs or take advantage of the fact that we were from out of town. That level of honesty is hard to find. The service was exceptional, the communication was outstanding, and they got us back on the road quickly and safely. Immediately you know all the locals come here!!! If you're looking for an auto service center that genuinely cares about its customers and does quality work at a fair price, I highly recommend them. Thank you for turning a stressful situation into such a positive experience!"

Bill Smith is the best...and the sweetest man you'll ever meet…read more He is very fair in his pricing as well.

Great place to have your car serviced. Andre is most of all knowledgeable, responsive, and ethical…read more Pricing is very competitive and fair,

I will recommend this place a million times! I took my car in to get my brakes replaced. We dropped…read moreit off at 10am, and it was done by around 3pm. After the service, the owner of the shop stood with me and my partner in front of my vehicle and showed me all of the different components within my engine, found an issue with my oil and taught me how to keep it at bay until we could get it fixed, and really explained everything in detail with patience. The price was not bad at all! He also mentioned how my car wasn't supposed to sound a certain way when starting and with our permission, fixed it. I had no clue my car could sound like that! If you're looking for a reliable, honest mechanic, this is the one! CARS is where I will be taking my car from now on

What a pleasure. Here from out of town and the battery on my car died. I had no idea what was wrong…read morewith the car and they were honest, prompt and very kind. They had my car ready to go in an hour!

Several months ago, my splash shield had come loose, but had been staying in place aftera temporary…read morefix with zip ties. Unfortunately, en route from Florida for a two week stay to visit my mom, the shield came loose again. After a quick call to Allen's (a shop used by my aunt for years when she lived here) they invited me to come right in (no wait) and said they could take it off (which is what I wanted) for a minor charge. They ended up not charging me anything, which was much appreciated. Both receptionist and mechanic were very helpful. There was a reason my aunt swore by their service for 25+ years!

Very knowledgeable and thorough. Checked possible overheating. Have done business here before…read more Excellent.

Will charge $100 for anything, saying a diagnostic needs to be done. Never put towards the…read moreevaluated work they do. I was charged 1 or 2 that I felt were unnecessary. Also, ended up breaking off a piece attached to my hood but wouldn't admit to it. It had a little damage but not enough for that. Friend told me of a problem he had there too. Would not go there.

My car air conditioner wasn't quite keeping me cool. I brought it to Blacks for a recharge and…read morethey noticed the compressor/condenser were starting to show functionality issues. So I decided it was time to replace it on my 14 year old car, especially with summer just around the corner. I made an appointment and returned the vehicle Tuesday night for an early appointment. By noon the next day it was completed. It works so well I no longer need to run my fan at full blast. Of course replacing the condenser and compressor isn't cheap- but it was a whole lot less expensive getting the work done before complete failure!

STAY AWAY FROM BLACK'S unless you have more money than good sense…read more I'm not really a car guy, so when my Audi Q5 began making strange noise, I used ChatGPT to diagnose that I had a bad CV axle. I took my vehicle to Black's at 1201 Highway 17 S, North Myrtle Beach, and they confirmed that the CV axle needed to be replaced. Including labor, their quote was $2300. According to Kelly, the OEM part from Audi would be $1850, and the aftermarket part would be $1830. With this information, I went onto eBay and found new OEM axles for as little as $80. I then called two local auto parts stores, and their price was $230. One of the two stores gave me the name of a local mechanic who could be trusted. I reached out to the mechanic, and he said he could do the repair in one hour for $85. I immediately went to Black's and asked for my car back. I explained to Kelly that I found a much cheaper option. She looked me straight in the face and said she could not find that part for less than $1830. When I went to the auto parts store less than half a mile away, the guy there told me that Black's buys their parts from their store. My car is now repaired and working great again. So let me sum it up... Black's quote: $2300 Part - $1850 Labor - $450 My solution: $375 Part - $240 Audi bolts - $50 Labor - $85 I saved $1900!! Trust me when I say, I will NEVER even talk to Black's again. They will look straight into your eyes and smile as they try to rip you off.

Kip stayed late into the evening to repair my jeep. Could not ask for better customer service than…read moreI received! Call him if you want the problem diagnosed and repaired quickly!

Kip took weeks to fix the water pump on my car. Didn't properly get the air out of the system. I…read moreended up having to get the coolant system flushed elsewhere.

Fast, efficient and top notch! Thanks for taking care of my vehicle! Great customer service, highly…read morerecommended!

Perfect -- here's your Yelp review updated with all the details:…read more Review for Firestone Complete Auto Care (1325 Hwy 17 S, North Myrtle Beach, SC 29582) This weekend, I found myself in a tough spot. After a trip to Myrtle Beach with five colleagues, we were preparing to drive back to Virginia when my 2017 Suburban developed a serious rattling noise. Stressed and unsure if it was even safe to drive, I went to Firestone on Hwy 17. At first, the front desk wasn't very responsive to my concerns -- but then Don, one of the mechanics, stepped in. Don didn't just glance at the issue -- he personally brought my vehicle into the bay, lifted it, inspected it thoroughly, and quickly identified the problem: bolts on the flywheel had loosened. He took the time to show me exactly what was wrong, patiently explained the situation in a way I could understand, and reassured me about what needed to be done. Not only did Don tighten the bolts, he also applied Loctite to make sure the repair would hold during our long drive back. Thanks to his quick thinking, expertise, and real compassion, we were able to make the journey home safely. Don didn't treat me like just another ticket number -- he treated me like a person under serious stress who needed real help. His professionalism, kindness, and dedication turned a scary situation into a manageable one, and I'll be forever grateful. Thank you, Don, and thank you Firestone for having someone like him on your team. He truly embodies what excellent service should look like.

Not only is Sean extremely knowledgeable, but he is also honest. That alone will keep me coming…read moreback for as long as I have a car. But he also truly cares about you and that is rare and most appreciated. Thank you Sean and Melissa

I had some electrical issues going on with my 2015 jeep wrangler and called Sean to see if it was…read moresomething they could find and fix, he had no problems doing it and I had it towed in and they got on it. Great communication, had it running the next day. Great service! Highly recommend and will be bringing it in to them the next time it needs some work.... It's a Jeep so it will it'll be there again....no doubt....