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    Payne Robert C DDS

    1.0 (1 review)

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    12 years ago

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    Pediatric Dental Specialists of West Michigan

    Pediatric Dental Specialists of West Michigan

    2.3(12 reviews)
    1.1 mi

    The staff and employees are wonderful, the office is beautiful however the prices are astronomical…read morecompared to others. My 5 year old had an infected tooth and was uncomfortable. We were told it would be a month long process (2 additional appts after the consult), and with insurance would be close to 3k. I found another pediatric ortho for a second opinion before moving forward and they treated her tooth on the spot, and it was only $54.00 The other ortho had great reviews, and was just as close. I will pay whatever and do whatever I need to for my children, but almost a 2800.00 difference blows my mind, esp when my daughter was treated at the other orthodontist immediately, returned to school and was no longer in any pain. The staff and specialists were warm and wonderful, and made my daughter feel comfortable, I think she even had fun :) The prices and unecessary recommended treatments is why we won't be back.

    I took my son here for his first dentist appointment. We had a great hygienist, but I did not like…read morethe encounter with the dentist. She sat down and instantly said my son needed a lip tie lasered. She gave me no education about it and spent maybe 2 minutes in the room with us. After this encounter, I talked to a few friends trying to find a new pediatric dentist and came to find out that they all has the EXACT same experience as we did. The dentist also told them the same thing- that their child needed a lip tie to be clipped. Our new pediatric dentist said the lip tie absolutely did not to be clipped and it was of no concern. I am so glad I went elsewhere and got a second opinion. I am not one to leave such poor reviews, but I hope this can help another parent as they search for the best possible dental care for their own child.

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    Pediatric Dental Specialists of West Michigan
    Pediatric Dental Specialists of West Michigan - Dr. Stephanie Kloostra and Dr. Katie Swanson

    Dr. Stephanie Kloostra and Dr. Katie Swanson

    Pediatric Dental Specialists of West Michigan

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    Gaines Pediatric Dentistry

    Gaines Pediatric Dentistry

    3.7(3 reviews)
    7.4 mi

    The best by far. Then dentist is great, his nurse's are eve better. They are very good with the…read morechildren, they are helpful and they are very clean. I will go until my daughter ages out.

    Took our boys here for their very first dentist appointment. Informed the staff both on intake…read moreforms and verbally that both had anxiety and one with Autism. They claimed to be experienced working with kids with special needs and understood, however that was far from our experience. The front desk person struggled with our insurance information. The hygienist was annoyed whenever the boys wanted to touch her tools while she was showing them everything and kept rushing them through the introduction. One of my kids was willing to attempt X-rays and despite intense crying, the hygienist kept on trying to get more X-rays and I had to demand that she stop. When my son with Autism was up, they refused to accommodate his anxiety by allowing him to sit on our lap or even just stand, and gave no alternatives to the traditional cleaning and polishing despite his intense anxiety. He became so incredibly upset and anxious they could barely even get him to open his mouth. This also occurred with the Dentist coming in. Needless to say we tried a new location and the experience was VASTLY different, and far more accommodating and presented multiple options for the cleaning process.

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    Gaines Pediatric Dentistry
    Gaines Pediatric Dentistry - The head dentist is great at his job and with the kids. He makes them feel really comfortable.

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    The head dentist is great at his job and with the kids. He makes them feel really comfortable.

    Payne Robert C DDS - oralsurgeons - Updated June 2026

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