Asked for an estimate for a new air conditioning unit. Requested estimates from two other…read morebusinesses. The estimate from Hix was $1,500 more than their highest cost range.

Service man refused to finish job via the office who did NOT bother to contact me regarding not…read morefinishing job due to "House being full of dog droppings". Note Service man NEVER mentioned an issue when descussing the required parts to finish the work NOR did he EVER entered the actual home... The outdoors portion of the unit is located INSIDE THE MAIN DOG RUN that has more over grown weeds and fallen branches still awaiting the weather to allow the yard/run to dry out enough for getting the mowers/carts inside for "spring cleaning" and additionally the unit is on a slab surrounded by over grown weeds and thus not used/accessed by the dogs as a toilet area. The open portion of the yard/run is. Maddeningly I h told the serviceman that the dogs would be left in a different run/yard that has considerably less shelter for HOURS awaiting a phone call that never did come... AGAIN, even though I had made it clear I was waiting on the call before moving dogs back into their "normal run" from the much more exposed front area. Obviously the not doing work on any of my properties (3 housing units in Muskogee) in the future is very mutual.

We were grateful for the service we received from this business located in the Siloam Springs, Ar…read morearea. They were prompts and helpful and Justin did our on site service. He was promptly, professional, communicated well and had our unit running fairly quickly - which we very much appreciated!

I can't say enough good things about Action Air. They are people you want to deal with…read more The owner came to our house several times and really wanted to understand what we wanted. Then he made sure that's what was delivered. The "Job Foreman" (my words) was super nice and we were very comfortable having him and his crew in our house for several days while they completely replaced our central heat and air with mini-splits (highly recommended). He followed up several times and was quick to respond to questions after the job was done. He, too, was focused on making sure we got what we wanted. I couldn't be happier with the whole process and with the final results. These are great people.

Friendly next day service. Called fir repair in late afternoon and was all fixed up the next…read moremorning. Very satisfied.

Professional and great doing business with Royce Heating and Air. They completed the complete HVAC…read morereplacement fast and at a great price!

They care about their customers. Their servicemen are…read moreexcellent and caring and they have the best installation crew in town.! Highly recommended.

this company at least answered the call, but we're not able to give Service that evening. However,…read morecalled the next morning to make sure we were taken care of so maybe I would call them again. I'm not sure.

Had the ceiling beams in our cabin reinforced and lighting installed. The work was done well and…read morenot rushed. Have used Sound Contracting previously. Plan to be in touch for future work!

Cannot express how wonderful these guys are! John communictes well and Nathan takes great pride in…read morehis work. They did some major structural work and then rebuild, from studs to paint and trim and I could not have asked for a better quality outcome. They were also almost $10,000 less expensive than the other estimate....Highly recommended!!!!

Used Tristan at 3RM several times with mixed results. I hired him after we moved into our new home…read moreand the heater stopped working. I initially called the home warranty who sent a tech out of Eufala. That tech pronounced our heater dead saying it couldn't be fixed and we would have to spend $18k on a new system. We were panicked but decided to call Tristan. Tristan came out on a Friday and determined the gas valve was bad and it was a simple fix and the home warranty tech was trying to rip us off. We were very grateful. We were going in to a holiday weekend so he wasn't sure the parts supply place would be open but we'd talk the next day. Next day came and I hadn't heard anything from Tristan by 10am so I called to see if he was able to get the part. He answered the phone and just says "ARE YOU KIDDING ME?" and hangs up on me. I'm now like WTH. After a few minutes he texts and says he told me he'd be at my place at 10...he never told me anything of the sort. So he arrived with the part and I'm not really happy how I was talked to but I let it go. He replaced the part and I again pay him more than he asked. A few weeks later the heater goes out again. Tristan comes out on Monday and determined the gas valve he had just replaced was bad and needed to be replaced again. He went to parts place and calls me and says they don't have the part and it will be Thursday before they do. Not ideal as outside temperature is like 5°f this week. I texted him asking if it would help if we went to Tulsa to get the part. Takes him forever to respond and when dose he sends me a snarky message that if the part was avaliable in Tulsa he would already gone to get it. Like I was supposed to know that. So Thursday comes and I hear nothing all morning. I don't call as this seems to annoy him in the past. Lunch comes and I texted " do you have any idea when Locke will have our part? " again slow to respond, when I do get a response it's simply "No". Not I will check with them, not I understand your anxious after four days of no central heat and you really need this fixed...nothing. Just "no". So I'm scared to even call Tristan with his attitude in previous calls so I do nothing. My wife on the other hand decides to just call the supply place and see for herself if the part came in. Turns out it had and they had notified Tristan 30 minutes earlier. I guess it would have killed him to call or send a text that just says "it's here". All we wanted was some communication on the status of our repair. That's it! So about 30 minutes later Tristan arrives at our house. I just kept working because I'm convinced by this time the guy can't stand me. He walks up to my wife, puts the part in her hands, and tells her to find someone else to perform our repair. Then he proceeds to chew her out for calling the parts place. Says "I'm a heating and air conditioning professional. " Professional...I would say anything but professional at this point. He leaves and we both plead with him not to do this but his anger and pride are now in the driver's seat. He's gone. The funny part is if he communicated with customers better she never would have needed to call. And look. I get it. To someone like Tristan these repairs are all very routine. But to the customer that hasn't had heat in their whole house in 4 days...it's a big deal. I think Tristan has lost the ability to see things through the eyes of his customer and I doubt that is going to serve him well. He hurt my wife, she's a combat veteran with ptsd and he single handedly put her into a panic attack. All because his ego was crushed due to her little phone call to check on a part when he wouldn't. And me? Well I have my own struggles with anxiety, something Tristan knows me well enough to know but none of that matters in his dealing with my wife and I. Total lack of empathy and it's sad. Can't in good conscience recommend 3rm now. There are plenty of other techs out there that value their customers. I suggest using one of them.

Called late on a night when NO ONE Else ( called 5 other local numbers ) would even answer - much…read moreless jump in their truck and get to my elderly parents home to replace the capacitor in no time flat . I cannot say enough about this emerging local businessman. If you need service - if you need new system - if you just want to marvel at good efficient honest work--- look no further. Call Tristan NOW and forever. thanks Tristan.

Very helpful and affordable. Polite and professional. I have used him twice now and he hasn't let…read moreme down.

So our water bill was high enough we feared we had a leak. We called Thomas at Howard Industries…read morewho came out and verified we did not have a leak. Now if the story ended there then this would be a 5 star review. But it didn't. When Thomas got here my wife was at work and I was understandable stressed thinking I had a plumbing leak. When my wife arrived he talked to her for all of 2 minutes and then stood in our driveway telling me (in front of my wife) what an amazing woman she is, how she is a gift from Jesus, how she was a rare jewel that changes the mood in any room she walks into. Apparently having an equally low opinion of me he admonished me in the same passionate tone on how I need to appreciate her more and treat her like the angel she is. I need a plumber to work on my pipes not to give gushing speeches about what a saint my wife is and how I need to appreciate her more than I do. Don't get me wrong I agree with what he said but thought it wholly inappropriate to share this insight at all. Thomas next time shut your mouth and drive away when the job is done instead of dishing out unsolicited and unwanted marital advice.

Woodworth was a great company to work with. This was our second time using them. They are always…read morecourteous and quick to respond. We had them remove a very large tree that was right next to our home. Their climber is very experienced and even took the time to preserve and rehome a birds nest onto one of our other trees. We did get several estimates for the tree removal and stump grinding. We chose them for the price and the quality. We do have experience with two of their competitors. After the stump grinding and the cleanup, you would never have known a tree had been removed.

They did a great job with our tree and yard! Exceptional customer service and we're very speedy in…read morethe process! For the price, this was absolutely worth every penny! They did everything we asked, and did it in a timely manner, and would absolutely use their services again.