If you have ever been to a Taylor Rental, it is a place to rent expensive equipment such as tools,…read moreparty equipment and even heavy machinery. Having not ever run a paint sprayer before, I decided to rent one to redo a basement with Latex paint on the walls. Calling three or four days ahead allows you to reserve it by putting down a credit card. Seems easy right? That is until you meet the staff at this particular location. Not a lot of personality nor an ounce of customer service. No greetings, no anything. I mean its situated in Wellesley (no offense) but its a rental place for crying out loud. Regardless, the rental seems smooth (except for the $150 deposit you have to put down to rent one of these things) and then I get home to use it and the thing does not want to work with the thickness of the paint. Diluting it does not work either so it basically fails. I return it one day early only to be beaten up by I guess the owner who looked like he was either having a bad day or hates working at a Taylor Rental, because he would have never rented this to me, had he knew I was using it for a basement. The guy not only started going off on me, he started going off on the guy helping me to return this. I told him to eat the deposit for the trouble and have a nice day. It was the most unprofessional thing I have ever seen and this is one of the worst rental places in the area. Tell you what, educate your customers on your equipment prior to renting and go learn some customer service! if you ever want to rent something, stick with the location in West Roxbury. At least you won't get treated poorly by some irate manager.

Terrific service, always friendly and always thankful for your business. I have rented from this…read morelocation many times, and they are always consistent with great customer service, the equipment and prepped and ready to go, and I've always been offered an opportunity to walk through the use of the equipment. What I greatly appreciate is their flexibility in helping me save a few $$$'s. Yes, I'm a fan!

We used equipment from Newman Audio Visual Productions. Our wedding host recommendeed this guys to…read moreus. We contacted them and discussed all the details and technical issues. We ordered audio equipment and lights from them. The result exceeded all our expectations. The whole team was very professional and prompt. The equipment worked flawlessly. And all the guests were delighted with thee light setups...

Interstate Rental never fails to go above and beyond our expectations. The quality of service from…read moreinquiry to delivery is unmatched. As an event planner in higher education, I particularly appreciate their knowledge of and experience with working with colleges and universities. Our events are always successful thanks to their commitment to quality and unparalleled service. You simply can't go wrong with Interstate!

Are you throwing a sit down dinner for 30 people in a Jp apartment?…read more And it's 4:15 that afternoon and you realize people shouldn't have to sit on the floor? Then you shuould run to this place. I needed no reservation and they helped me out pretty well. The catches: It's a $50 delivery fee. But my people and I, we own Subarus and pickups so we hoisted our own stuff and saved the fee. There's a $35 minimum- so yes plastic chairs are a buck a pop but I hope you need 35 of them. Cash only folks. Noone told me, in multiple phone calls, that there's a $100 cash (or check maybe?) deposit. But these nice people worked with me and we figued something out. It's on Amory St- it's between the Green Street T stop and the Stony Brook T stop- you will drive by at least twice trying to find it.

Great experience, everything went smoothly. Showed up on…read moretime, easy pick up... I would use again if I need rentals on the cape.

We rented On a Whim's beautiful champagne cart for our business anniversary and had an amazing…read moreexperience! They delivered, setup, offered balloon service and added a custom decal to the front of the cart! Seamless online transaction to reserve the cart and Exceptional service! Highly recommend!

Absolutely incredible team! Zach was super professional, helpful, and quick to respond. They were…read moreefficient and accommodating to all of our needs. We had an intimate wedding with 25 people, covering an extremely large dinner table. The high ceilings and built in lights made it look extra special! I would definitely recommend this company for any of your events! Thank you guys again for everything! You made our day!

We used Boston Audio Rentals to deliver and install a Pipe & Drape for our November 2022 wedding…read more Despite assuring us that they had been to our venue "many times" and would be able to provide the Pipe & Drape, they failed to properly set up the Pipe & Drape as agreed and have since failed to respond to our request to discuss the issues following the wedding (other than one email suggesting that the problems with the setup were somehow our fault). We had a terrible experience with this company and would strongly recommend not using them. Prior to our wedding we told Boston Audio Rentals that we needed the Pipe & Drape to hide the tables which would be preset prior to our ceremony. We gave them the required setup and a picture from our venue from another wedding with our desired setup months in advance (see attached), and they received a diagram from our venue. Based on this information Boston Audio Rentals told us how many sections of Pipe & Drape we needed. On the day of the wedding their employee showed up and had no knowledge of the setup we required and had to dig through his emails to find the diagram. Once he set it up, he called the groom (point of contact) and explained that he did not have enough sections to complete the desired setup (that Boston Audio Rentals had agreed to months prior) and that he was too far from their office to obtain more sections. As you can see from the picture attached, the setup does not conceal the back of the room at all and further the sheets were also sheer which both obviously completely undermine the entire point of the Pipe & Drape in concealing the tables. We expressed our dissatisfaction during the day of the wedding, and only after involving our venue coordinator was she able to reconstruct the sections in such a way that at least the back of the venue was somewhat obstructed, but far from the agreed setup that we had paid $1000 for (plus a premature tip that was given upon the employee's arrival). We have since reached out to the company who has been almost entirely unresponsive and now suggests the problems were our fault. This experience was extremely upsetting on our wedding day. We also wanted to note that we had no other complaints about any other vendors from our wedding other than Boston Audio Rentals. We would strongly recommend avoiding this company not only for the bad outcome, but also their extremely disappointing customer service and lack of care in their final product.

Great equipment and helpful, friendly service. Prompt drop off, setup, and breakdown.read more

I absolutely recommend Bouncing House Rental This is my…read moresecond time renting from them, and both experiences have been great. They are professional, efficient, and affordable. I rented a 20x40 tent along with tables and chairs the tent was clean and everything was in great condition. Their customer service is excellent, and I'll definitely keep using them for all my future events. Thank you Emad & Gi Gi

Very responsive and amazing customer service. They went above and beyond to make everything…read moreperfect! This was my first time using a rental company and I will be sure to use again!

Highly recommend. Erika and her assistant did an amazing job at my daughters 6th birthday party…read more Erika was very patient with the girls. The girls looked amazing after getting their glam done!

We were so pleased with our experience! Erika was responsive on email, punctual upon arrival, and…read morethen her and her team did a wonderful job with the girls hair and nails. The party was a huge success -- highly recommend!