I called PBD because I wanted to rent a handful of items for a small social gathering. I was VERY explicit with the rep about my budget (a couple thousand, three thousand max) and what I wanted her to do (bring in some furniture to warm up the space). We exchange some e-mails and phone calls outlining my request and I assume that we're on the same page. Soon after, the rep does a walk-through with me and a crew to discuss details. There were a few things that should have raised red flags, like her splotchy, horribly mismatched orange foundation that screamed, "I don't really pay attention to detail." And the fact that she didn't even seem old enough to drive, let alone plan a cocktail party. But I trust the rep because what she promises is spectacular, and because the PBD website has a terrific portfolio online. Then, the invoice comes in four days before my event. And that's where things go horribly wrong. PBD charges me SEVEN times what I had budgeted, with a B.S. "production fee," that's as much as the total invoice itself. That's right folks, a 100% delivery fee! (10% is customary.) When I inquire about the invoice, the rep seems confused, insisting that I had expanded the scope of the original request by agreeing to new design elements. After some back and forth, the story changes. I never gave her a budget in the first place. Long and short of it? Don't waste your time with these schiesters. They plan the event that they want and then think that I'm going to be okay with racking up an extra 10 grand in miscellaneous charges. When I try to get some help with my original budget, the planner balks. So all PBD did was waste my time. The worst (and most unprofessional) part of the story? They won't return messages. I can only imagine how disappointed someone would have been if they had used PBD for a wedding. I will never, ever do business with them again. What a nightmare! read more

Wow, I wish the other review was posted a few months ago when I started hunting for lounge furniture for my NH wedding. (EDIT: other Yelper removed her review? Now I look dumb...) I can't really give them one star... the furniture I saw in the showroom wasn't terrible, the staff weren't useless, but I found a certain amount of dishonesty that basically wasted months of my time and almost left me without half the stuff I needed for my wedding. I was on a small-ish budget, but enough for a few couches and a bar and a few other things. Somewhere around 2 grand. I got my selections in order and sent them over, and my quote comes back to me with a $2,500 delivery fee (cleverly listed as the "PBD Production" fee). Considerably more than the merch I was ordering. Our event was just barely 70 miles from the showroom location. If they're going to charge these kind of prices, it should be something they mention upfront when you tell them the location of your event. If it's too far, just tell me "it'll cost you..." or give me a percentage I can expect. The other event rental companies I have contacted have all done such, and have all come in right around 10% of the total... not 125%. I can't believe I wasted so much time and I'm really disappointed. However, we ended up finding nicer couches that are less expensive from a more responsive company that is only charging $195 for delivery. read more

I recently worked with PBD on a big event in Boston and it was a smashing success. They worked well within my budget, were on top of every little detail, and kept the lines of communication wide open the entire time. I always felt like I was in control and knew exactly what was going on. If any of you previous reviewers feel like you were misled or given wrong information it's most likely because you weren't asking the right questions. If you have a specific budget, asking what the add-on fees or production costs for an event your planning should be a given. And quite honestly, when comparing PBD's arsenal of rentals, furniture, and decor for parties, it's all well worth the production fee. They have a better selection than anyone else I've worked with in the Boston area. The PBD event managers are extremely professional. They worked very closely with my clients for this large Boston-based event and I completely trusted them to do so. They brought an element of sophistication as well as creativity to the table and my clients walked away happy. I found myself often going to them to collaborate on new ideas for the party, when I really didn't need to. I just wanted their opinions and ideas! And they have a new line of furniture and decor that is exceptionally sleek and modern, which would look great in almost any setting. I have to say, I'm beyond thrilled with my experience working with PBD Events and will definitely go back to them in the future. They do more than just rent furniture, they can manage your event from start to finish, handle clients, and stay within budget. They're a one-stop shop for me, a no-brainer!! read more

PBD rocks I went to PBD for assistance in creating a trade show booth and what I got was nothing short of first class. We met with the owner Michael Nedeau and shared our vision and budget and were then connected with the creative team led by Marcus - Marcus created first class renderings and turned changes quickly - the booth looks amazing and professional. I would recommend PBD to anyone looking to plan an event large or small who needs help on the creative side or just in coordination of all the moving pieces..... read more

I had an excellent experience at PBD Events! They did an amazing job with a recent party I planned. Everyone was so helpful -- the customer service was top notch! You can tell that everyone who works there loves their job. The crew on site was professional and timely. The product arrived in pristine condition. I could not have been happier! Thank you PBD Events for putting on such a great party. read more

Buyer beware! PBD left us totally disappointed after having spent over 10,000 in event props that arrived broken, dirty and mismatched. We can forgive but in this case the vendor refused to make the appropriate credits back to our client. Worse the lack of professionalism from their staff was enough for me to make the decision to never do business with them again. They obviously place more importance on the money and not the client. read more

Beware of this company! . I was told that they did all types of staging. Rather than quoting a total fee, they tried to pass along all sorts of fluff fees, which they called "production ". This was in addition to delivery charges. One piece had to be sent back because it was filthy. There is a total lack of quality control and poor customer service. NEVER AGAIN! read more

We used Party by design for the first time and probably our last time. We work with lots of rental companies throughout New England and found that the lack of customer service was simply very sad. It took us over three phone calls and two emails to even get a returned call. Not to mention the delivery fee was very high(but understandable), but the furniture was delivered dirty, scratched, and not functioning properly. The panels did not align correctly, and the product simply was not as described by the sales person on the phone, nor was it the same as the pictures she sent us. When you are given a picture of a product from a sales person, you would think that the product delivered would be the same. What we also found distressing is that when we called to give them feedback we never got a returned call or email. Our clients were not pleased that the products they purchased were not as described, and there was no explanation from PBD. read more