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Personalized Computers

Personalized Computers

(1 review)

Extremely unprofessional. Asked them to convert about 40 CD's worth of pictures from an out of…read moredate file format to something more easily utilized (i.e. .jpeg) and then transfer these pictures onto an external hard drive that I provided. This was to be a Christmas present for my mom. While it seemed like they were less than enthusiastic about the task, informing me that they would work on it in between other jobs when they could, they had done decent work for me once before and I figured two months was a long enough period of time for them to finish. I called them the week of Christmas to see if the task was complete. They were still finishing it up. Unfortunately, I didn't get a chance to pick the hard drive up until today. They hadn't even done what I asked! They transferred the files from the disks to the external hard drive but didn't complete the most important part, converting them to an easy to use file type. Useless. I could have transferred the pictures myself. I was having trouble converting them. They admitted they didn't finish the task they were hired to do. Didn't even seem embarrassed, remorseful, ashamed, nothing. The guy who checked me out said I could just buy them lunch for transferring the files. I should have paid them nothing, but they completed half the job so I paid them half of the money. I will never be going to Personalized Computers again.

From the owner: Personalized Computers, nestled in the heart of Columbia, MO, has been a trusted name in computer…read moreservice and repair for over 20 years. Specializing in personalized service, they offer expert solutions tailored to meet the unique needs of both individuals and businesses. Whetherit's troubleshooting, upgrades, or complete system overhauls, Personalized Computers combines experience and dedication to ensure your technology runs smoothly and efficiently.

PC Avenue - itservices - Updated May 2026

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