Stephen is great to work with. Great communication. He quickly diagnosed my problem, kept me…read moreinformed of what he was going to do. I had my laptop back quickly. Stephen followed up to make sure I was satisfied. Definitely will use him again. Plus he has a cool pup!

Great job on diagnostics for my wife's iPad that wouldn't power up. He cleaned the port and start…read moreworking again. Definitely recommend this business and will bring all my Apple products if needed.

Great repair work on my MacBook Pro! I cracked the screen and Nick fixed it quickly and cheaply. He…read moredoes a great job keeping old Macs current, too, more current than Apple will admit.

I had to buy a new printer. I could not install it so I called Russell Trong of Personal Computer…read moreServices to install it for me...I had used him in the past for computer service and although his fees were exorbitant, ($90.00/hour labor only) he had, in the past, rendered service which was satisfactory. He came to address the issue at hand of the printer not connecting by bluetooth to my computer. A few other minor problems were addressed but nothing major. The main issue was the printer. Russ told me that it was very difficult to connect my new HP Desk Jet 4252e because Hewlett Packard tries to coerce the consumer to sign up for a membership to purchase automatically their own brand of ink. They do this, Russ said, by installing factory settings in each new printer that recognizes automatically if you install off-brand ink and thus causes the printer to become dysfunctional. Russ told me that he changed all these factory-installed "booby traps" and put in his own type of "over-rides" so that the printer would work properly. No sooner had he walked out the door $180.00 later than the printer did not print! I called him again and he could not reschedule me for yet another week to fix the problem correctly. He came and spent another hour and got the printer to work perfectly. But to my amazement, he did not extend any guarantee work, but charged me another $90.00 (with a "gracious" good will discount of $15.00!!!) He did say the printer may be defective and that he could not be held responsible for that. I wondered how it could be defective if he got it to work perfectly in his presence but it quit working the moment he was out the door. I could not help but think that he used that "defective printer" excuse as a type of cover-up to justiIfy his repeated fees. After this second visit, I will repeat that the printer quit working the moment he left. I sent him a message tonight to that effect and he refused to take responsibility, Since he had told me that HP printers had these factory-installed "booby traps"( which he assured me he circumvented) I took him at his word and informed him that I would purchase the printer he recommended but under the circumstances asked him to install it since he could not install the HP printer which now had cost me a total of $255.00 to him for installation (which he did not do). Russ told me at this point that he would NOT extend the courtesy to compensate me for his failure to install the HP printer. He said that installing the new printer would cost me ANOTHER $90.00. Needless to say I have lost all confidence and respect for Russell Trong of Personal Computer Services of Sugarmill Woods. His priority is obviously far from being this customer but rather the money he may be able to extort from them. I will NEVER use his services again!! cc: Hewlett Packard

Hey yo everyone ... heads up! There's a real computer guru…read morein Sugarmill Woods. He built me a new computer that does not use much energy that's fast as hell!! RUSS also helped me out figure a lot of other computer problems in general. I highly recommend him. Call RUSS he will help you also.

We had my daughters IPhone 7 Plus fixed here originally because of a cracked screen. The phone…read moreseemed fine for a few months. Then she showed me where the phone screen was starting to lift. We took the phone in and the salesperson is trying to make us pay to have it fixed again stating it was due to heat from maybe leaving it in a car or something.......She is not old enough to drive so how is it being left in the heat when it is with her at all times. I will never use this company again they didn't even try to make it right. Very poor customer service!!! I will be sure to spread the word and never use them again!!!

Wow unbelieveable customer service by Jose at the shop. His prices are fair and very reasonable…read more Will definitely recommend my friends here !

Eddy was very helpful getting my old PC back up and running great!! It's much quicker now.read more

Eddie is a life saver! I was visiting my parents in Brooksville when my laptop completely bit the…read moredust and wouldn't turn back on. This happened the night before I had to fly back to San Francisco. Eddie was so gracious to look at my laptop and quickly replaced the hard drive before I left. It was not looking good regarding recovering my data on my old hard drive but Eddie kept it to see if he could keep working on it. Guess what, after a few days he recovered most of my data. I live in the Mecca of computer technology and I have had issues with computers and either they turn you away or it's prohibitively expensive to get something like this done. And it would take forever! I am so thankful to Eddie and his team. Brooksville has a gem of a person and engineer! Thank you!!!!

Well everything seemed really great and he got and tried to fix my phone... But it wasn't fixed…read more So, we came up with another fix for me. He said he had a pixel 7,he was going to put the money ($39 I was short a dollar) but he said that goes towards the pixel plus I pay another $31. I will say he did all the running and it sounded sweet. He made me feel like he bought parts, fixed it but then there was a lock that they forgot where they wrote it and well the rest isa wrap... He has the $39 I had to go buy a phone.

I had a rechargeable hearing aid box that the display quit working. Got Austin to take a look at…read moreit and repaired it quickly. He was personable trustworthy and polite. Can't say enough good about this young man trying to build his business. Absolutely a pleasure to work with. Highly recommended.. thank you Austin

If anyone needs help with their computer, call Computer Emporium. My computer got a virus on…read more7/3/24, complete freeze-up. I called Mike at 5 o'oclock. He said he'd wait even though it is after hours and a holiday weekend. He said he'd look at it and get it up and running as soon as possible being as how this is our ownly computer. Saturday 7/6 he called and said it was done. Even though it was a holiday weekend, he worked on it. Good price, better service than the Geek Squad. I highly recommend Mike and Computer Emporium.

Friendly, professional and courteous. I will always do business with them when I need repairs.read more

I found this great little place a while back. They do computer repairs and also have ink for your…read moreprinter as well...I would prefer to support a small business as much as I can for my needs. They know what kind of ink I need and I can call and they out it aside and I can pick it up without the crowds of the big box stores and for better prices as well! Love going in here, Mary is super friendly and will go out of your way to get whatever you need ordered as well..