Wonderful service. Always happy to support a small local business. No matter how busy it is, it…read morealways feels like I am a priority. Highly recommend!

Always great and professional services we have been costumers for many years and always satisfiedread more

Doctor Video is the best electronic repair store I have ever been to. Their very nice people,…read morepatient, and flexible. The things I do not like about them is they take way too long to get repairs done. I understand because they are a small business and they have health problems. Another thing I do not like about them is that they are very bad in responding to emails. Overall, Doctor Video is a great electronic repair store.

I had an old Marantz reciever from the 70's/80's that needed the headphone jack replaced. Despite…read morethe fact that I knew exactly how to fix the issue myself, I didn't believe my meager soldering skills were up to the challenge or worth risking the adjacent circuitry inside the device. Before taking my stereo receiver into Doctor Video I called repair shops in Northern VA, Richmond, and Roanoke, all of which quoted me more than $100 to replace a piece of hardware that costs less than $3 online. Mike at Doctor Video was very reasonable to deal with; I spent less than $50 getting the issue fixed and had the pleasure of some of the best customer service from a repair shop in my life. My only gripe was that the repair took a bit long however in the grand scheme of things, I would rather wait an extra few weeks for the repair to be finished than pay more than double the price to shops with rude technicians or poorly experienced repairmen. If I am ever in need of electronic repair in the area I will absolutely be bringing my business here.

Came in just for a quick and easy service, and I was STILL blown away. All I wanted was my charging…read moreport cleaned and it only took maybe less than five minutes and free of charge . Definitely recommend and will come back.

Kyle was my hero today!! In a hurry, I left my phone on top of my car, and it died a tragic death…read more I got a replacement from the insurance company, but I had not backed my phone up and had some very important pictures and documents on it. I took it to other places in Roanoke who were quoting me $$$$, saying first they would have to put a new screen on it and then see IF they could access anything. Kyle took it in the back, got into it and transferred everything for me within an hour! This place is great!!!

Tim is a master electrician and knows his stuff wouldn't call anyone else. Has taken care electric…read moreproblem at my home from small to large projects works efficiently knowledgeable in his trade and gets it done. Very reasonable price never ticket shock. Thanks Tim.

We had a small electric issue with our new switches and lighting and needed someone to come out and…read morefix it. Some companies were a week out! Another company scheduled me for 3 days out but then reschedule me twice! So I called Tim's and they came out in 2 days when they said they would without any issues and attempts to reschedule. Great service! Knowledgeable and dependable. He uncrossed the wires and was done in a matter of minutes. His 35 year experience allowed him to do it so quick! It was impressive. While other electric companies may not care for smaller jobs, Tim's values all their opportunities and customers. We highly recommend Tim's for their quick and knowledgeable service.

Operating under New Management professional work done. Friendly staff. They repair all cell phones…read more, computers, drones, smart watches, etc.

Do not take your phone here. Tommy the manager is worthless. He left 7 screws out of my phone after…read moretwo installations. The employees here know nothing about customer service. When I confronted tommy about the missing screws he said he didn't install it, he said he doesn't make mistakes, when I watched him do every second of the install. Upon learning all of this, I started talking to my friends and coworkers about this issue and I found out that pretty much everyone who has taken their phone here has had similar problems. You are better off ordering a replacement screen online and doing the install yourself. The district or regional manager, Chris Brown, was also no help, saying that he stands behind his manager's work. When I spoke to Mr. Brown on the phone he told me that unless the screen was not properly installed, which it clearly wasn't, there was nothing he could do for me. When I spoke to him a second time upon realizing the screen was NOT properly installed, he told me that I was "trying to get one over on him". This is not how a business works. If the install was properly done the first time, I would have not wasted hours (yes, hours) of my time and I would not have lost out on $170. I ended up installing a third screen myself, and it works perfectly. Do not waste your time or money here.

Friendly staff! Big variety of virtual reality games! $18 an hour per person. Nice experience.read more

This place is FANTASTIC. We stopped by on our way through during family vacation. My son got to…read moreplay on a really cool VR setup, and the manager was very potent and walked him through what games were available, while telling us about the specials they were having. He made sure my son got every last second of his time. I just can't say enough good things about this experience! Additionally, there's a huge selection of VR games, pod games, regular console games, and with some sweet gaming chairs to boot!

Great service for a reasonable price! Repair was done in a timely manner. Second phone I have…read morebrought in for repair.

my now go to place for my computer or lap needs or phone. my laptop came under attack, cyber…read moreattack. i took my laptop to Elevated Electronics and Author was able to locate the problem right away. i left my laptop over night and it was ready for pick-up when they opened up. Author was very professional and knowledgeble. The best avdertisement, always word of mouth. A dear friend of mine almost 93 just recently passed had told me about this place. so, i now am writing a review and passing it on to you. This is the place for your electronic needs.

they are always super friendly and helpful, never going to Best Buy for help again! Thank u so much!read more

They are always accommodating and get my computer fixed without a long wait. It is nice to talk to…read moresomeone who is interested in my problem. Charges are reasonable. I give them an A+