I was referred by a friend and so glad I was! I got my CD changer back it two days. Since then I've…read morehad my computer repaired and its as fast as it was when it was new. I am posting this because of the previous post. It goes both ways. I had a small business and its very hard to please everyone. Now days with social media and free websites its too easy for the angry to vent. It sounds like they would make a doctor liable for their diagnosis. How difficult is it to listen to the answer and hang up?

I would give negative 100 stars if I could. The man who answered the phone was EXTREMELY…read moredisgusting, vulgar, short, and had no customer service skills what so ever. Seemed annoyed right off the bat. Wouldn't let my boyfriend speak, treated him like an idiot. When I proceeded to call from my cellphone and ask for a manager he refused to put me on with one, refused to give his name. When I kept asking he finally said he was the manager which if that's the case that business will fail. He threatened me with a lawyer and said I was "harassing him" for wanting to speak to a manager or owner. He also kept repeating that 4 other people were listening in on the phone call. Worst customer service I've ever experienced in my life. He wanted us to come to the store to fight him...like wtf??? Someone must've shit in his coffee or something. I will be blasting this all over my social media & hopefully make everyone aware of this horrible company that treats people like crap.

you know, I'm honored to be the first to review this company. I first called and spoke to victoria…read moreto order another batch of business cards per usual but the experience was completely unpleasant. She spoke to me as if I was inept and she was extremely sarcastic. I then asked to speak to the owner and she replied that he's always in and out and doesn't have a time that he will be back in the office. Well, not but 5 minutes later Jerry ( the owner) must have returned and he calls me immediately saying " yeah WHO'S THIS??" So I knew it was about to get interesting. He then proceeded to ask me my age and ask me " WHY ARE YOU SO SENSITIVE" I am in awe and have to laugh about it because this just can't be real LOL but long and behold it is very much real. so fair warning to you all potential customers; save your money or spend it elsewhere.

I don't have a printer and needed to print a single page of coupons. Swift Print Service gave me…read morethe print for free. Thanks.

This is a new Yelp page for this company because their other pages have such bad reviews and…read morerightfully so. We were booked with them through a third party and when they came to pick up our shipment they tried to charge us hundreds more after we paid and went through a thorough list of our inventory. The driver come up with some lame excuse that some of the items would not fit in the 'space' we paid for in the truck (empty truck). When we refused to do that, the driver said we had to pay for a mattress cover. That was never discussed or mentioned during our quality assurance call and inventory review. Just another failed attempt to get extra money out of us. The main problem I have is that they (the third party dispatch & the trucking company) puts customers in a choke hold because you have to move, then they upcharge you every step of the process - at least they try to. This is criminal! I told the driver that people budget both time & money for moving and them threatening not to take our stuff and trying to charge us hundreds more was shady business. I do not and would never recommend this company because their business practices are questionable at best. Any business that constantly has to recreate Yelp pages due to terrible reviews...well, that is saying all you need to know about them as a company.

These workers were polite, efficient and just great guys. If you are looking for honest movers…read morewith a great work ethic call them NOW. You'll be so pleased you did.

I just stopped by paper fish printing today to pick up my awesome brochures. I have been getting…read moreall of my printing done with them for 5 years now and they do a great job. I would recommend them their pricing is reasonable to

Best quality print shop in Fort Myers hands down. Did a business card for me and my company with…read moreold school raised embossing that is really cool. I like the foil stamping and thermography they can do and the people are Terrific. I'm a satisfied customer of over 15 years and no deadlines missed yet

This shipping store is one of the best, I've ever been to. I…read morestopped in with a three packages to ship. I explained the man at the store how important these were to me, and that nothing could happen to them. He was a total pro. He reassured me that they would arrive safely. And they did. It was such a relief. I recommend this store for all your shipping needs. Also, they had amazing greeting cards, called Bald Guy Greetings. I think I bought a dozen of them. I'll be back...for sure.

We placed an order for a u-haul to be picked up on a Sunday. We arrived to the store and it was…read moreclosed. No one contacted us a head a time to provide a code or anything. We ended up canceling the reservation and going to an actual u-haul store.

I rarely write reviews but felt compelled to review this company after experiencing numerous,…read moreinexcusable problems that I hope to help other people avoid. I have used them on several occasions to print large-format drawings (AKA blueprints). First of all, their website link doesn't work if you have a large set of drawings to upload. As this is an important element for the type of work they supposedly do, it already offers insight as to how unprepared they are to conduct business. After placing a call to resolve the problem, Bryan (an employee) agreed to print them upon opening on a Monday morning if I uploaded them over the weekend. I did so and also sent a request that they confirm receipt. Later on Monday morning, I heard from Bryan that he didn't have the drawings and that I should resend them, which I immediately did. I contacted their office in the afternoon and was told that Bryan had left for the day and apparently had said nothing to anyone about the plans.....or his promise to print them and have them ready for UPS shipment on Monday afternoon. I pointed this out to another employee I talked with and she assured me that she had the drawings and would "get to work on them". After hearing nothing else that afternoon, I realized that there was no way that the drawings could have gone out. I called on Tuesday and talked with Bryan (who was back at work). He informed me that the drawings had not even been printed yet because the employee I had talked with was incapable of running the printer! He then agreed to send someone up to Port Charlotte the next day with my drawings..."BEFORE NOON" (a day late, but not too bad considering I'd already been badly mislead by two people during the process). Next day, noon came and went with no drawings and no phone call. I sent a message to Bryan, who eventually replied saying they had decided not so send someone with the drawings, but instead, had sent them by UPS......which resulted in another wasted day for me. These are probably not bad people. They are, however, incredibly incompetent, careless, disinterested, and seemingly incapable of conducting business in an ethical manner. They seem eager to say whatever is expedient at the time and make up for broken promises with additional broken promises. If you find these shortcomings unacceptable, you'd do well to take your business elsewhere. That's what I've done and it's worked out very well.

You simply cannot count on this company to stand by their word that something will be completed…read morewhen they say it will or the that the quality of the product will be what you expect. ADVICE, use someone else!

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.