Came here Saturday due to needing my studs/lugs checked out. Was able to use the online system to…read moreschedule a same day appointment and went in within an hour. Prior to scheduling I called and no one was available but they had a texting system. I left a voicemail prior to the text coming in and they answered my question about pricing before I booked the appointment. It was very convenient. When I got to the dealership, Matt the advisor got me in. Although he did not see my appointment I made online he still got me in for a walk in no problem. I did make the appointment an hour before arriving, so wondering if that's why my appointment did not show up in the system. Regardless it was nice he got me in still. Service: 5/3/26 they took my car and did an inspection of my tires and found that I had multiple studs/lugs that needed replaced. It took about 1.5 hrs for the inspectio and I was on my way. The process was easy and I scheduled my appointment for the following week to come back for full service of replacement. Service: 5/5/26 took my car in and everything went smooth. Gave me an estimate of how much cost may be and came out even lower than estimate which was a win. During the wait they send you a video of multipoint inspection and what was done. Very helpful, because they also recommend what should be fixed or flag you wants needs done now. I really like that tool from the waiting room I just responded if I wanted to take care of the issue then or decline it. The whole process was smooth and Matt was great. I will definitely be back. Thanks!

Watch for fraud when signing any paperwork!…read more When purchasing the sales person was great, then they send you to the back room for signing paperwork. Suddenly three other salesman and/or managers were standing behind me and trying to get me to buy the extended warranty. I said no to it. THEN one of them offered me a "new type of warranty" that covered everything at no fault. Including damage I had caused. I eagerly agreed asking for that in writing and he agreed. There is no such thing as this "new kind of warranty". A straight up lie. I only found out when I asked the service department about it. Do not go here. They are frauds.

Car sales person Cassie Michaud and finance officer Teona Boyer are top notch in their occupation…read more They listen to clients, help to fulfill the client's needs in the most helpful, efficient and friendly way. The future of car sales by handling everything online is so much more convenient which carvava is proving as effective tools to the old model of in person car sales and financing. Cassie Michaud and Teona Boyer were able to help me by doing everything online and by phone. I highly recommend asking for them in person, when you need to go looking for a reliable Toyota vehicle.

Toyota of Gladstone makes car buying stress free (and even fun!)…read more I had an outstanding experience at Toyota of Gladstone. Darren Matthews (General Sales Manager) set a professional, customer first tone, and Ricardo Lopez (Sales Representative) went above and beyond to make my Toyota GR86 purchase enjoyable and stress free. He was knowledgeable, patient, and truly listened to my needs. Teona Boyer (Finance Manager) made the financing process smooth, transparent, and even fun. This team delivers exactly what buyers want: fair pricing, honest sales, and excellent customer service. If you are shopping for a new or used Toyota near Portland or Southwest Washington, Toyota of Gladstone is the dealership you can trust.

I was really happy with my 2006 Ford Escape. It was in like new condition and low miles. So you may…read morebe asking yourself what am I doing at a used car lot on Portland's notorious for used car lots 82nd Avenue. So, there was this lady out driving around on February 1, 2023, and she wasn't paying attention to my car going through the intersection and I couldn't avoid her. I'll spare you all her drama and hysterics. End result, this particularly unpleasant lady's negligence resulted in my car being totaled. After what I thought was an appropriate mourning period, I felt ready to welcome another Ford Escape back into my life. Finding right one was a tiresome process. Some didn't match their profile photo, and that was just a deal breaker. I wanted to have my dads blessing when I thought I found one I could be happy with. He inspected the profile and agreed. So yesterday afternoon we drove to Barron's Auto Sales and Details. It was pretty much love at first sight. My soon to be 2010 Ford Escape was just sitting there all golden and gleaming in the sunshine peeking through the clouds. We got the keys and me and my dad took it for a little test drive. I felt right at home sitting behind the wheel. My dead was impressed with the way it drove. We both agreed I should buy it. My finances were limited as I haven't been paid for my beloved 06. We went into the office and met Hugo Lara and discussed a price we were both happy with. I'm almost embarrassed to admit this but I've never bought a car on my own. Ive always used my own money but my dad has always been there and I'm so grateful for that. So I thought I was going into this with pre approval. Nope. So I'm also grateful for Mr. Lara for giving me a brief education on how pre approval works and his efforts to secure an auto loan for me with a reasonable monthly payment and interest rate. Thank you Hugo Lara for making a used car purchase a pleasant experience. 2023 Review-#5

My wife recently bought a 2019 Honda Accord from Barron's Auto, and she loves it! The car got our…read moreattention but the customer service sold us. And most importantly, WITHOUT trying to "sell" us. There was no haggling or tricks and they were completely forthcoming with the vehicles history condition etc. On a street of endless used-car dealerships and desperate salespeople, Barrons seriously stood out among the lame competition. And welcomed us as a young couple without looking to take advantage. With help from Sushi and Theresa they were urgent in addressing a few minors such as tire pressure and alignment before purchasing, and we were able to get my wife a reliable and new car that makes me honestly jealous...

Very helpful in getting me in to my new Volvo. All in the office were helpful, knowledgeable and…read moremade the process easy

Needed a car for my kid, and they were able to help! Really appreciated that they listened to what…read moreI wanted, and did their best to get us in the vehicle we needed! Everyone was super helpful and nice, answering all our questions, and not just trying to hard sell us! Will definitely be using them again!

I worked with Niko recently. I purchased a 2010 Volvo V50 wagon for my wife in September. I also…read morepurchased a 2004 Hyundai for myself from Niko about 4 years ago. On both occasions Niko was professional, prompt and honest. The prices were reasonable and in fact below the Kelly Bluebook cost when I had researched on the internet. Also, both vehicles had minor issues that when I asked him to fix, he did with no additional cost and were fixed before we made the final sale. When the plates were taking a while to get to me, he contacted me to let me know what was going on with the title, DMV etc. Considering my experience with other used car dealers, I consider B & I to be one of the best! Troy

Niko is the best my boyfriend had terrible credit. He got the car ready and even checked on it the…read morenext day. The cars there have been checked and we love the car. Thanks so much. You need good car, definitely see niko..

Mitch is fantastic. No, wait, Mitch is ALL CAPS FANTASTIC…read more He is personable, kind, honest, and sincere. He is also funny and cool; as one of the other reviewers said, you'd like to have a beer with him. You can work with Mitch in two ways. One: he might happen to have the perfect car for you sitting in his lot already. If so, lucky you! He only sells cars that are in great shape, often managing to find what I call "car unicorns" (one-owner cars with great maintenance records from states without road salt or flooding). Two: if Mitch doesn't happen to have the right car for you, you can use him as a sort of "car sommelier." He'll help you figure out what kinds of cars you might like (which was super helpful for me), steer you away from bad years or bad models, and then, when you know what you want, he'll source you a great car. When the car arrives in PDX, he'll take it to a reputable mechanic to make sure it's in tip top shape. We were definitely going to use Mitch to source a car for us, but, alas, we unexpectedly found our own extremely rare "unicorn" at a different dealer. But I will absolutely use Mitch's services when it's time to replace our next car. In fact, I am looking forward to it. Shocking! Thanks, Mitch. You rock.

Mitch is great! I wish every car purchase could be this easy. Only selling quality vehicles with…read moredecent history, he can even make sure they are in top condition before they are sold. Bonus for having kids toys around to make it easier to keep the kids busy. Would recommend Stolz Motors every time, the ideal car dealer that operates on integrity, honesty and quality.

I can't recommend Tonkin2U enough! This process was incredibly easy and efficient. I was referred…read moreto this program by my bank and couldn't be more grateful - for someone who hates going to car dealerships and test driving out a bunch of cars, this process was a dream. Matt brought me a car to test drive the same day I requested it, and the next day I confirmed I'd like to buy - I had the car in my hands that same day by the afternoon! It was painless and the service was extremely professional. Highly recommend!

This was my second experience buying a car, and it was way better than last time. I visited a…read morecouple of places before I came to Chris Muller, he was very friendly as well as honest, efficient and helpful. We passed their hours by the time we finished all paperworks and insurance (I had to call to get one...) but he didn't rush me anything and made sure I was comfortable to drive my car home. I highly recommend to visit there if you are planning to buy a car! Update after the purchase. The dealership service was fine but the maintenance service was not timely (didn't get back to me for setting appointments), then now I go to Beaverton Honda and they are great.

Friendly great service Mike , Renee and Marine great service .. i would refer them to anyone…read moreknowing they will serve them properly . Susan

It started the way these stories always do: A luxury car that looked like trouble in heels. She…read morehad the curves, the shine, the kind of allure that makes you stop thinking and start believing. Except the first time I met her in a PNW downpour the windshield wiper flapped uselessly like a limp handshake. Replacing the wipers was contractual. Basic safety. A correction to meet the State's prim-and-proper dress code. Still met with a laissez-faire attitude. When I picked her up, her glasses were still broken. I took the fix into my own hands--parts shop on the way home, a couple of tenners, a little elbow grease, done. Next up, the key fob. The emergency key was missing, the kind of detail that only matters when it matters. I brought it up, like an old lover who still believes a wrong turn should end with a nightcap and an apology. Instead, it turned from good cop to bad cop faster than a red carpet turns into a doormat. Then Murphy made a house call. The battery went low. She wouldn't let me in, like a partner who caught me gambling with the rent money. I used my one free call to get a locksmith to bail me out. Time and money burned on something promised on the first date. Next the check engine light blinked into life like it couldn't wait to hand me a bill and a lecture. Still loyal, I went back to them instead of the brand shop off the two one seven. One tip slipped across the bar after another. Reassurance she was safe to take out on the town without having to constantly look over my shoulder. It was just a false trail that kept circling back to the same code I heard on the scanner from day one. I was being led on a wild goose chase and suspected I was the stuffing. After months of silence and no new leads I picked up the phone to reopen the case, like a jilted ex dialing a number I know I shouldn't. The witnesses had "left." The records were "tied up." I was told the specifics about the prior investigation were withheld for "legal reasons." It read like the old standards had left the building, and she'd taken her charm with her. Trusting my first instinct, I took the old girl to the brand shop, the place that spoke her native tongue. They handed me the facts. No passing the buck. No song and dance. Workmanship you could hang your hat on. I'd finally gotten the full meal deal, but I'd lost my wallet in the process. I figured I'd give Freeman one last chance to make things right. I'd played this scene before, back when deals were clean and handshakes meant something. Back then, I had a number in my head and they hit it like a sharpshooter. This time it was a slow middle school dance on a wet gym floor, and every step felt wrong. The numbers didn't add up, even the Kelly Blue Boys gave me the kind of look you save for a three-card monte table. Sure, I could take a bruising, but I hadn't signed up to get rolled. The relationship ended with a love letter that read like a case file, our entire history laid out in black and white, followed by a reply that never came. Freeman was a name I'd trusted since I was a rookie twenty years back, the door I knocked on when I wanted a fair and honest deal, the place I sent friends, family, and associates. Somewhere along the way, it seemed they traded the Freeman name for the Saul Goodman Sunday Special. In this town, some places sell you a promise the way a magician sells you a trick. You watch the shine. You miss the move. I gave them every chance to play it straight, but instead I got a different story each time, ended up with the bills, and found myself alone in the rain without an umbrella. Ragged, like a mark who realized the gig too late, I closed the file, because sometimes that's the only win you get. Take a walk. Don't look back. The rain will wash the footprints away.