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    Apex Auto Sales

    4.3 (6 reviews)

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    Diplomat Motors - The exterior of Diplomat Motors features a clean, well-maintained lot with a diverse selection of quality pre-owned vehicles on display.

    Diplomat Motors

    (48 reviews)

    Rakon was awesome to work with super easygoing, no pressure, and really took the time to walk me…read morethrough multiple vehicle options until we found the right fit. What stood out most was that he didn't just disappear after the deal was done he actually followed up and added helpful details about service and maintenance afterward, which you don't always see. The finance team was smooth and straightforward, making the process way less stressful than expected. And two weeks later, I even got a follow-up from both the service team and finance team just to check in and make sure everything was going well. That level of care and communication really sticks with you. Overall, just a solid, positive experience from start to finish. Definitely felt taken care of looking fwd to working with them again for another car. They offer a battery4life warranty I'm looking forward to discussing in more detail later :)

    AVOID THIS PLACE! Terrible communication. The sales team had…read moreno problem calling and texting while they were trying to sell me a car. The moment the paperwork was signed, the communication completely disappeared. Their "We Owe" process is an absolute joke. I've been waiting weeks just to get the promised repairs scheduled. I've called multiple times, left messages, and every single time I get the same scripted response: "They'll reach out." Three different employees have told me exactly that, and not once has anyone followed through. Service Department? Comical Jered at the Portland location has repeatedly failed to return calls or messages after saying he would. If you're going to tell a customer you'll call them back, then do it. It's that simple. I own a business myself, and I know customer service doesn't end when the payment clears. It starts there. Keeping your word and communicating with customers isn't optional it's the bare minimum. The ironic part is I actually like the car I bought. My problem isn't the vehicle. It's the people running this dealership and the complete lack of accountability after the sale. I'd love to hear from the owner, although it seems the dealership is much quicker to respond to glowing reviews than to customers who are still waiting for promised work to be completed. If you're considering buying here, don't just read the five-star reviews. Read the one-, two-, and three-star reviews carefully. I wish I had. It would have saved me weeks of frustration and excuses and the headache

    Apex Auto Sales - usedcardealers - Updated August 2026

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