This school could be a great choice for parents who are seeking a daycare program for their…read morechildren who are already accustomed to this kind of environment. The campus is impressive, with well-maintained facilities and a playground that could be every kid's dream. The teachers seem friendly and dedicated to their jobs.
However, we had a negative experience with our 22-month-old son who had never been to a daycare before. We decided to enroll both of our kids in a full-day program from 8am to 3pm, despite having to commute 30 minutes every day for drop-off and pick-up. In the first week, the teachers suggested that we pick up our son at noon because he cried excessively, which was understandable. However, in the second week, they allowed him to stay until 3 pm for two days and then asked us to switch him to a half-day program because he was crying too much, and it was affecting the other kids.
One day, we dropped our son off at school and left for home. As soon as we arrived at our garage, we received a call from the front desk staff requesting us to come back and pick him up in 20 minutes. Our son had cried so much that he vomited his breakfast, which we had previously informed the school was a normal reaction for him when crying, and not a sign of illness. When we told the staff that it would take us 30 minutes to return, they repeatedly asked if we had any friends or relatives who lived closer to the school to pick him up sooner, which we found odd.
After several sick pickups in the middle of the day, the head of the school, Nichole, asked us to transfer our son to a half-day program to avoid disturbing other kids during their nap time. When we informed Nichole that we had enrolled our son in a full-day program but were asked to switch him to a half-day, she refused to refund us the portion of the tuition that we had already paid for the full month. Instead, she only agreed to refund us $3.58 for the two half-days, which we found confusing.
Our advice for you is that be careful if you want SitH to be your child's very first daycare/preschool. They might not be able to soothe your kid and may put your family in the same situation like us. And you will lost a lot of money for them (their application fee, registration fee, security deposit, material fee, tuition fee. All are very pricey).
We decided to enroll our children in another school the day after withdrawing them from School in the Hill, which turned out to be the best decision we ever made. Our son stayed in school until 5 pm every day and returned home happily.
Another thing to be aware of is that the ZZ palm plants in the classrooms are poisonous from root to leaves. If your child loves plants or puts things in their mouth, please be cautious. We had asked Daniel, one of the school founders, to remove these plants, but they were still there when our children left the school. I have attached a photo of the plant, and I suggest you do some research about it.