Great selection of vapes, Aleah was so kind in helping me decide what flavor and brand to get. The…read moreenvironment was warm and inviting, will be coming back for all more, hopefully Aleah will be there to help me out again.

My sister and I walked in sometime around Sept. 1-3, to purchase a vape device-I have been ordering…read moredisposable ones online from "Perfect Vape". I'm new at vaping, so I'm not familiar with all types of vape modules. There was only one employee, the big big girl, and NO other customers, and I said Hi! She said nothing! I asked her about vape products & prices along with the fact that I was working with $40 So I wanted to know which vape products were $40 and under. Omg she acted like she did not want to help at all! She drug her feet as she walked to the other side of the shop and had an angry look. She didn't go through much and simply stressed to me the disposable vapes and the 5&6 thousand puffs. Well because of the negative energy she was throwing, I ended up making a quick pick of the disposable vape with 6000 puffs. She charged me $38 plus tax!! She handed me my vape opened and with the seal taken off! She demanded I try it to make sure it worked! It worked but who the hell opens a vape device, takes the seals off (she didn't have gloves on) even the one at the mouthpiece! Ugh! We walked out of there confused, pissed, and dissatisfied! I didn't even see her take it out of the box, so I don't know if she could have handed me a used one! Now I order my products from PerfectVape.com! With $40 I can get 3 of the same type of vape that I purchased at Lava Rock! 3!! I know that she OVER charged me!! Gave me an opened disposable vape product, and such rude and disrespectful customer service!!! BEWARE OF THAT GIRL. I would like something done about this. I've seen the same disposable vape that I bought that day online on several websites and they're all under $20!! Never again will I buy anything at Lava Rock with that Fkn big girl who walks as if she's so bothered by customer service!!

I'd give 5 stars but Im only allowed 4. Been a customer of the Alamogordo and Roswell stores on a…read moreregular basis Since they opened, Purlife has quality medicine. Have never been disappointed

My wife an I visited the Alamogordo location…read more My wife signed up as a customer. They told us only they did not accept credit cards so we had to use a debit card. When it came time to pay, she did not have her debit card, so we used my debit card. The next day my wife began receiving voice mails stating that her debit card may have been compromised and may be locked. It said I should call 833-735-1891 and use case code 60188642557 to address the issue. The name of the bank on the message was off so it seemed suspicious. The last four digits of the card were my card. So they used here id info with my card info. That phone number is widely reported as a scam number. It is clear that someone from the Alamogordo store passed our information on to this scammer group. Or maybe their IT system is compromised. Either way, not a good thing for a retail outlet. This is in clear violation of their privacy rules posted on the web. Be wary of this company.

Great bud tenders and great prices. Huge selection too…read more No need to go anywhere else.

Hard to find at night , but best prices in town !! Large…read moreselection of higher end products ,friendly staff !!

This isn't about Ruidoso its about Carrizozo, I had gone to get a disposable from the dispensary…read moreand I had gotten a cart and it looked half way gone and I had just opened I tried to exchange it but he had told me I needed to wait till the other person was there tomorrow because he couldn't do it, I don't know if he was telling the truth but shouldn't' he be able to just change it?? I mean I didn't even hit it or anything, so i took it back to my vehicle and I "hit it" but i would even called it a hit and it got all smokey in the pen... now I have to wait till someone else to be there to exchange it because he cant and I'm more then 100% sure that pen will be busted if i even try.. i want my moneys worth. all i need was a exchange

Professionally and knowingly staffed and friendly, providing excellent customer supportread more