Service was great and straight ford he even told me a stain he couldn't get out .Honesty is very…read moreimportant to me .i will use him again and he can use me as a reference

I took some time to really consider whether or not I wanted to write this review. Andrew, the…read moreowner, was very eager and motivated to earn my fiancé's and my business. He initially quoted us $950 for a "deep cleaning" plus carpet cleaning, then later texted and lowered the price to $750. The job was to deep clean a newly purchased home that we were moving into. The house had not been lived in for about 8 months, but it was fairly clean since it had been actively shown. It was not dirty. The entire reason for hiring a deep cleaning service was so I would not have to worry about cleaning ANYTHING before moving in. Andrew arrived with 2-3 other cleaners to clean an almost 2,000 sq ft home and finished in approximately 3-4 hours, including carpet cleaning. In hindsight, that should have been a red flag. During the walkthrough, we pointed out several things that were missed such as dead bugs inside window tracks, dust above cabinets, stair railings and banisters, and cobwebs. Andrew addressed those items on the spot without any issue. However, once we started moving in and unpacking, we quickly realized how much had actually been missed. We were told that a "deep clean" meant EVERYTHING. IT WAS INDEED NOT. The entryway was untouched and full of dust. The master bathroom window and window sills were not cleaned. The master closet shelves were filthy and clearly never wiped down. The storage drawer beneath the stove was disgusting. I used multiple Clorox wipes just to get it clean. Under the bathroom sink was sticky from the previous owner and had not been cleaned at all. None of the tubs even appeared to have been cleaned. My fiancé reached out to Andrew, and he offered to come back two days later. By that point, even more missed areas had surfaced. I ended up cleaning everything myself, which completely defeated the purpose of paying $750 for a deep clean. I couldn't delay unpacking or bathing children just to wait for another visit. My fiancé contacted Andrew again regarding the additional issues, and he issued a partial refund of $250 via Apple Pay. I chose this company because the majority of Yelp reviews were very positive. I did notice some negative reviews but assumed they were outliers. Unfortunately, our experience aligned more with those. This review is not about Andrew personally. He was polite, positive, and had a great attitude. This is about the lack of a true DEEP CLEANING. Overall, I am deeply disappointed that we chose to go with this company.

Bryanna and her team have been absolutely instrumental to the success of my Airbnb business. Since…read morelaunching last summer, I've been searching for cleaners who not only do excellent work, but who truly understand how an Airbnb needs to operate -- and Bryanna's team delivers on every level. In the course of running a short-term rental, things inevitably come up between guest check-out and check-in, and her team has been phenomenal at stepping in and making sure the business keeps running smoothly. Bryanna is incredibly organized, detail-oriented, and knows my home inside and out. She proactively keeps me updated on when to restock inventory and maintains an impeccably organized supply closet. Cleaners are a critical component of any Airbnb operation, and Bryanna truly gets it. Her professionalism, reliability, and attention to detail give me total peace of mind. Thank you to Bryanna and her team for all your hard work and for helping everything run so seamlessly!

Bryanna Sullivan and her cleaning team has helped our small Airbnb business with maintaining its…read more"super host badge" during our first busy summer season. She provided us peace of mind with excellent communication, going above and beyond in terms of service provided and being very organized. Bryanna's communication was excellent, always responding to our questions and concerns. Last minute bookings were easily scheduled with Bryanna ensuring that our home was taken care of and clean for the next guest. Bryanna goes above and beyond delivering quality short term rental turnovers and house cleaning. She was able to connect to the right people to help us with minor repairs within the home. She has even helped us with occasional request that are out of scope from the day to day cleanings. Bryanna's organization has placed us at ease with scheduling our short term rental turnovers. She has been great to work with; without a doubt I would HIGHLY RECOMMEND utilizing Bryanna and her team for any home cleaning services.

We had an extremely poor experience with this company managing our vacation rental cleaning and…read morewould strongly caution others before hiring them. Based on our experience, I genuinely do not understand how they are still in business. I went with them based on reviews and how politely Jessica responded. However that was clearly a different story once working with them. We worked with them from June 2025-August 2025. From the first clean, they stated they were using the property as a "training opportunity," which is not appropriate for a home they just took on as a company that is 5000 sq ft. Basic items were missed and they had to come back a 2nd time. After the 2nd clean, we personally inspected the property and found serious issues. An entire bathroom was missed with urine still in the toilet and no toilet paper. There were fingerprints all over the microwave, a greasy and dirty air fryer left on the counter, hair in showers and in corners, residue on shower surfaces, and a couch pillow covered in hair. Shelves were dusty, window sills were not wiped, the grill was not cleaned, the coffee pot still had grounds in it, items were left in bathroom drawers, a bedsheet in one of the bedrooms was dirty and a washcloth left for guests was also dirty. Restocking was inconsistent and incomplete. Kitchen items were not refilled including coffee, creamer, and tea. Olive oil was nearly empty, there were no dishwasher pods or trash bags for next guest. Supplies were left out in a way that looked disorganized and unprofessional. They repeatedly failed to show up within their stated timeframes. I confirmed Hot tub service TWICE prior to guest arrival because I hadn't seen them come on the camera. They confirmed and STILL never showed. They also missed cleaning the grill again on a subsequent visit and left a pillow sitting on the front porch when guests arrived. They explicitly stated they could handle same-day turnovers, which they could not. On the 1sst same-day turn, I messaged when I noticed on the cameras they still weren't there by 12pm. They confirmed arrival between 1-2 PM, then had still not arrived by 2 PM. They did not show up until around 3 PM and arrived with only two people to clean, less than an hour before guest check-in. They then asked to push check-in to 5 PM, which is not acceptable. The cleaning was not completed until 5:18 PM. The most serious issue occurred on a later clean when the home sat for three days without being cleaned. ONE cleaner came in the evening for an hour and left the front door unlocked overnight. When guests arrived, large portions of the home had not been cleaned at all, including the entire game room, MULTIPLE bathrooms (guests walked into a bathroom with poop stains in the toilet... such a nightmare!!). Both refrigerators and freezers were dirty, the grill was not cleaned, floors were dirty, and a box of trash was left inside the front door. On this same clean, there were also biohazard-level issues. Bed sheets were not changed from the previous guests, and the current guests found hair and a SANITARY PAD STUCK TO THE BACK OF A PILLOW! Multiple bathrooms had hair, urine, and feces in or on the toilets. When I messaged the cleaning team they sent ONE person to address this, who stated (TO THE GUESTS) that he normally does lawn work but he was the only one available. This situation created a serious risk to our listing due to health and safety violations. To top this off, when we requested linens be returned clean and organized for inventory, they brought back multiple garbage bags of unwashed/ stained linens and opened the front door and threw them inside and left. I watched it on camera as I was appalled. Anyway, Jessica will probably try to respond to this giving some sort of excuse, but if you are looking for a cleaner for a vacation rental all I can say is beware.

Beware! They owe me $500! Plus lost time for an entirely wasted day! They agreed to do a deep clean…read morebefore my move, so I payed the deposit. Then at 6:30PM on the day we were supposed to have our home cleaned, they texted me to say my house was too dirty so they decided not to clean at all! So I came home to a house that had not been touched! I could have spent that whole day cleaning! And NOW they stopped answering my calls and texts asking for a refund. So I'm sharing my experience on every platform and calling the sheriff until they send my money back. This is disgraceful.

I called her to inquire about her housekeeping services. She is currently booked up for the summer…read morefor a house of my size, but she was extremely courteous and responsive for which I'm leaving this review. I enjoyed my conversation with her and hope we can do business in the future.

From the owner: Karen's Kleaning is a housekeeping service that includes personalized housekeeping, private…read morecaregiving, personal shopping, transportation to appointments, personal assistant and so much more. Karen's Kleaning has been in business since 1985. Be careful of cleaning services that use my reputation to get work "always ask for identification".

I needed a handyman to replace a broken kitchen faucet I called Bass lake home services and they…read morecame out the same day. They were friendly knowledgable no priced good too. The man went into town, bought me a nice faucet and finished up the job all in the same day. They even sent me a thank you card in the mail for choosing them.

Jazzy and her crew provided the best service. I counted on her to support my Airbnb hosting…read moreservices and she was extremely reliable. I was able to get excellent review scores from all my guests, which quickly allowed me to obtain Super Host status. Jazzy was flexible and could change schedules when ever bookings changed or I needed extra service. Jazzy communicated well and used all the tools to monitor cleaning schedules. She also offered extra services like spa cleaning, propane refilling for BBQ grill, and trash removal. This is full service vacation rental support. I highly recommend Jazzy and her hard working team.

A friend recommended Jazzy and her crew. They were great, everything was spotless! And I know I…read morecan count on Jazzy and her crew, which is super important to me. Highly recommend.

Adam arrived on time, in fact, he asked if he could arrive early. Adam set up to do the work…read more We were amazed at Adam's work ethic. He wasn't doing the job to our satisfaction, rather his own, which was HIGHER than ours. He takes 'pride' in doing his job and was smiling the whole way. He was willing to put in the effort it takes to do the best job his equipment could do. His truck mounted equipment worked great and had more than enough suction and very hot water...these carpets are clean now. Adam (Aloha Carpet Cleaning) will be the only one we use for this service. Adam absolutely knocked it out of the park, thank you Aloha Carpet Cleaning

Adam was awesome. So friendly and professional at the same time. Our carpet turned out looking so…read morenew we didn't want to put the furniture back! We will definitely utilize Aloha again and recommend Adam's work to everyone!

Jeff & crew are GREAT! Reliable, detail oriented, thorough, and they aim to please! I am VERY…read morepleased to have a spotless house thanks to these professionals that are really nice people, too. Thank you!

Amazing service. Never had a cleaner space . Thank you. Very kind folks to have aroundread more

Ramiro was very nice but not very experienced had to remind him what we wanted done we gave him…read moreproduct to use but did not use it so that's why we didn't use him again

This was my text to Ramiro. He doesn't just clean, he understands the importance of having a clean…read morehome to come to. "Thank you so much for making our house a clean place to live in. It truly means a lot. Homes are such an intimate space and we're careful about who to bring in. And you've really helped clean it up in a way I truly appreciate." He's very detailed and puts extra attention in areas that you ask. Ramiro is a very friendly person--this goes a long way. He and his service is worth every dollar. It's hard work but he gets the job done. I'd recommend him.