I've been helped out by PEAK6 rep. to enroll with PEAK6. The representative who came to knock on my door convinced me to switch PG&E gas provider to PEAK6 gas provider. He told me that my gas bill would be cheaper when enrolling with PEAK6, and no matter how much gas I use, my gas bill won't be more than $40 a month. However, after I got the PG&E bill which had PEAK6 gas charged in it also, it showed that my gas bill statement date of 12/01/2025 charged me $59.16 for PG&E gas delivery plus $40 for PEAK6. So, my current gas bill is actually $59.16+$40= $99.16, and it's not $40. Without PEAK6, my gas bill by PG&E would have been just $59.16. The PEAK6 Rep. never explained that I would still have to pay gas delivery cost to PG & E beside the PEAk6 gas cost. How does this make my gas bill cheaper? It actually makes my gas bill $40 higher than usual. This is a scam. I'd like to cancel my enrollment with PEAK6 immediately. Also, I need a $40 refund. Also, I will be reporting this issue to BBB. read more

Peak 6 Power & Gas - PEAK 6 gas charged besides PG&E gas delivery charged, totally gas charge is $99.16. - Natural Gas Suppliers Near Me

I would give a negative 5 star review if I could. He showed up at my apartment door claiming to be with Peak6, a company that supplies energy to PG&E. I was very cautious at first but after some time I felt convinced that it was legit. He allowed me to look up the company and take a picture of his badge. Complete scam. The only thing I will say is that when I called them to cancel it they allowed me to do so with no issues read more

They tried to scam me, fortunately I realized it before I signed anything. They say they'll lower your PG&E Bill to a consistent $40 but I was paying nothing at that time so how is that good? Then I realized it's just a contract you sign to pay them $40 a month, regardless of your PG&E Bill or usage, do you'd just end up paying both. I googled this place and sure enough it said scam and had all these negative reviews from people who'd been duped and tried to get out of it. For some odd reason these scum bags don't answer their phones at customer service, I wonder why?? I should have known, why would they be there representing PG&E at 8pm at night?? And the chica trying to fool me wasn't even hot, if you're going to scam me please at least be a 7 out of 10 read more

DO NOT SIGN UP FOR THIS SERVICE. They send people door to door to sign up for their program. They are aggressive and demanding. When trying to cancel service it takes up to 60 days. PGE takes not responsibility because it's a service you signed up for! read more

Peak 6 is a Scam. I live in CA. They are in Texas. They told me they were from PG&E. Took my phone and signed me up. Told me my bill would not exceed $40 a month. It ADDED $40 a month to my bill. Don't answer your door. They prey on the poor and disabled. read more

Avoid this gas service at all costs. They lure customers in with promises of low rates and "no hidden fees," but once you sign up, the "$40" charge they talk about is the FLAT RATE even if you use ZERO gas they will charge 40$. Customer service is nearly impossible to reach, and when you do get through, they're evasive and unhelpful. Canceling the service is a nightmare--they drag it out and keep billing you long after. It's a classic bait-and-switch scam, preying on people who just want a reliable utility provider. Read the fine print, and better yet, steer clear. This company is shady, dishonest, and should be investigated. THESE PEOPLE. read more

Had a sales rep come to my door today and was immediately put off by how aggressive he was. He insisted on seeing my PG&E bill without clearly explaining why, and when I asked for clarification, he gave vague, misleading responses that made it seem like he was affiliated with PG&E. I politely declined, but he continued to pressure me until I finally had to shut the door on him. From what I've read online, this seems to be a common experience--and frankly, it comes across as scammy and deceptive. If someone from this company shows up at your door, I strongly recommend you avoid engaging. To the company: Stop using these predatory and high-pressure sales tactics. It's unprofessional and reflects very poorly on your brand. read more

DO NOT FALL FOR THIS SCAM. They use all the deceptive tactics to get your Gas line transferred from PG&E to theirs. I got lucky as I asked many questions to the call representative who appeared to be doing a social service on behalf of pg&e. Upon vetting their intent I got to know they are from peak6 and did not proceed with the transfer. Glad I read the reviews here. read more

I was told we would only pay $40 a month. We are currently paying our original PG&E bill as well as an additional $40 for Peak 6. We were lied to and are paying not a sole $40 as promised. Customer service said they did not promise just $40. read more

This is a SCAM. This is how they operate - Their employees go door to door and knock the door ( very unsual in US) - They say they are from PG & E ( Electicity and Gas Utility in SF Bay Area) and want to check the bill to save on Gas Bill - They have PEAK 6 id so on pressing they say they are from PEAK 6 who can supply Gas - They check your bill and they say your Gas bill will be caped to $40 if we sign up - They take all your information and sign you up After sign up you receive a letter from them and PG & E informing that you are signing up and it will take 1 or 2 billing cycle to be effective. Unfortunately when you receive your bill, you will notice that your bill has shoot up by around $40 instead of decreasing. Now, this is because while they charges you $40 for generation, PG&E still charges you for delivery. And don't know how it works that PG&E original generation + delivery charges are almost same as just delivery charges. But that means you are paying $40 more. The representative never disclosed that. In fact, he checked my bill and told I will save if I signed up, despite knowing it will increase the bill. Now if you try to cancel, it again take 1 or 2 billing cycle to take effect. This is the strategy. This is scam where they are guaranteed to take $80 per customer. If the customer do not notice for few months then that is a bonus. When I tried to call or email them for refund, they bluntly refused saying it is in the terms. The interaction with customer care representative is very hostile and they simply put a blame on you. This a shady practice and they don't care what a customer thinks. All they care is to pocket $40 per month until the customer is able to cancels. I am not sure how PG&E allow such incompetent and FRAUD company to be partner for delivering gas. Do not fall for them. Do not sign up with them. read more

My PGE bill went up 40 dollars from the previous month during the summer after signing up. A Peak 6 charge. I canceled my member ship. I'll be keeping an eye on the next PGE bill to see if they canceled it. read more

The person was pleasant and helpful with sharing the information about how they can help me with my gas Bill. It's now been 2 years with them. read more

I just cancelled my contract with Peak 6 Power and Gas. Earlier, I spent twenty minutes with PG&E to clarify their cost structure. Last month (November), before joining Peak 6 Power, I paid $88 for natural gas from PG&E. The total PGE&E bill for natural gas last year was much more than the $480 that Peak 6 Power would collect. So contracting with Peak 6 Power sounded like a good deal. But the presentation was misleading. If Peak Power had provided the gas, then last month PG&E would have charged me a $77 transmission fee (not for the gas itself). So the cost would have been $117 instead of $88. The transmission fee is itself a bit of a con game. I think that it is obvious that I used more than $11 of natural gas to heat my house in November. But one way or another, PG&E has to be compensated. However, Peak 6 is a true con on as they had me compare my present billing with their $40 a month plan. But the PG&E bill would not decrease very much as PG&E would still charge for transmission which is a major portion of the total cost of the bill. read more

Do not fall for this they are charging me an extra 40 a month for absolutely nothing and I requested cancelation and they are still charging me this is a COMPLETE SCAM!!!! read more

I've had this program for a year, love it. Just wish they offered it for the electric. Pge needs to deregulate the electric.

Today around noon and individual from this company (t-shirt logos and badge) showed up at my door, I live in a secure building on the 5th floor and never have unexpected visitors. He said he wanted to talk about my PGE bill and if I was the account holder, I was bothered by the fact that they were soliciting in private property and it all look suspicious so I closed the door quickly after saying no thank you. After that, I have been reading reviews and it appears to be a complete scam. AVOID! And report. read more

this a BIG scam. Do not sign-up. It cost me $40 a month. they do not save you any money.

Some guy knocked on my door claiming to be a representative for PG&E. They were asking to verify that I was not getting charged more than $40. He seemed adamant to check my bill even though I did not have time. After researching this company, I see that there are many people getting fraudulently signed up to transfer their service to peak. I have had a similar experience a few years ago but with a different shady company. If these people knock on don't answer. If their services were worth a dime they wouldn't have to employ such shady means to get customers! read more

I got suckered into signing up with them. They were very sly, coming to our door and saying yes when I asked if this was a government program (lies!!!). I thought they were just verifying what we paid, but they actually ended up signing us up for the program. We called PG&E immediately and learned: - There is nothing PG&E can do to cancel the sign up. The customer service agent was very apologetic and sorry that we had gotten suckered into this. It sucks!! They must get people calling all the time. - BUT THE GOOD NEWS!!!! is that we were able to cancel the sign up before it went through to PG&E and everything worked out completely harmlessly in the end. I am writing this so that other people can learn what to do: 1. Immediately e-mail their customer service department to let them know that you'd like to cancel sign up effective immediately and don't want your sign up info passed along to PG&E. Put the date and time and your PG&E account number (which they have from "checking" or signing you up). 2. Follow up with a phone call the next day or so. They were at least honest in this and did not sign us up. Our sign up was cancelled immediately and we never saw anything on our PG&E change at all. They honored our request and allowed us to cancel with no fees or cancel fees or anything. I will say that for them. They did say that it usually takes 2-3 days for the sign up to be processed, so if you realized you've made a mistake immediately, you can (for us, anyways) cancel and save yourself pretty easily. Thank goodness. Just got another company, Vista, coming to the door today and wanted to go back and review this one, the first one. They both used the same scam line, that the law had been changed and they're just checking to see if people in the area know. I had to tell her multiple times that I was not interested but she did end up leaving. Don't sign up with Peak6!!! They only slyly mentioned their name and left no card or paperwork with their names. If I hadn't paid attention and remembered it, the sign up would have gone through and it would have been expensive, frustrating, embarrassing and just a general net loss. I am glad we saved ourselves!!! read more

Please beware. Two East Indian men showed up at my door. They identified themselves as gas provider to PG&E. They are asking me to fill in what I thought was a survey. They started asking for personal information and I got really uncomfortable giving it to them. Then I remembered receiving a mail from PG&E about someone coming over to check the meter or do a survey... so I reluctantly continued to work with them. They made me fill in electronic forms and all along I thought it was a survey. You can't even read the forms on their iphone and they did not show me any hard copy to read. After they left, I got an e-mail what I thought was a receipt for my survey. Instead, it was actually a contract transferring my service from PG&E to Peak 6 Power and Gas. My rate jumped from $10 with PG& to $29.99 + tax a month. I immediately called Peak 6 (888-414-9669) and have them cancel this transfer of service as they did not explain to me they were trying to transfer my service and deceptively obtained my permission. The lady I spoke to (I recorded the conversation on my phone just in case) said that she will place an automatic denial so my transfer of service will not go through and I will remain with PG&E. This a VERY DECEPTIVE TACTIC to transfer your utility service so please beware. Don't entertain anyone at your knocking at your door asking you to fill in and sign anything. If you get a mail from a company giving you advance notice these people will be coming then call PG&E and clarify. They don't have a physical address in the Sacramento area but this is their website: www.peak6pg.com I will update this post if they fail to cancel the deceptive sign up transfer of service. read more

Beware this is a scam. my gas bill went from 12.00 to an additional 29.99. Filed a complaint with the BBB! So upset with the lying tactics used to scam me! read more

BE AWARE! Total con artists that go door-to-door, saying they are with PG&E and are there to lower your rates. They even carry around PG&E paperwork, making it appear they have been subcontracted by PG&E. WRONG! They con you into showing them your utility bill. The take your personal information without your permission. They misrepresent that you are filling out a survey form, when you are actually signing up - under deceptive tactics and false pretenses - for their gas service. They are in no way there to lower your bills. This company needs to be shut down and as you can see from all the other Yelp reviews - this company is fraudulent. I encourage others to write Google reviews, Facebook reviews as well as contact the Public Utilities Commission (PUC) and file a complaint against this business as well as the BBB. read more

Peak 6 showed up at my house yesterday to try and enroll me in their services. I had never heard of the company until they left and I did more research. Luckily, I did not sign up or show them my PG&E bill. However, I wanted to share my experience. I hope it helps others. The "rep" told me I just had to give him my PG&E account number and that would be all. I told him I did not have a paper bill and tried to dismiss the encounter. He then told me to just pull up the electronic copy and send it over to him. I refused; luckily I did because I see some people got signed up without consent by showing them that. Also to note, I did ask for a business card but he didn't have any. read more

Some guy came to my door around 1 PM. He was holding a tablet and had a PG&E account up. When he told me he was here on behalf of PG&E, I became hesitant to talk with him. He scrolled through "The PG&E account for apartment ***. It showed a balance due of over $250. That is not what my current PG&E bill is. I have NEVER had to pay that much to PG&E. When I saw that, I said no thanks and closed my door. I then reasearched the company on his tshirt and badge.... So glad I did not entertain him or the scam he was trying to sell. read more

I received a call from them..... I asked them all the questions of verification that made a big difference for me. Understanding your bill (call PG&E or walk in there if you need help with that) and how much you pay for ($/therm) and your total usage will determine whether you pay to much currently..... a flat rate per therm works better for me than the fluctuating one, I have currently pay for..... also I recommend never to sign up for any service without first getting all of the info on the ins and outs what will /will not change and who they are before agreeing to a service. We were offered a better deal by them and we will try them out for a month, since we can cancel at any time anyhow!. read more

I get a call from them everyday. I ask questions. I ask too many questions apparently, because they will often hang up while I'm in the middle of my next question. My inquiries go a little like this: 1. Why can't I call you back? Your number is not listed or not in service. 2. Why do I have to grab my PG&E bill for you to tell me how much I can save? 3. Why can't you send me something I can read, rather than make me decide over the phone? 4. Why do you...click. End of call read more

Horrible customer service in correcting bad sales practices - I cancelled the service as soon as I could find contact and ID info, as their sales rep totally didn't give me any useful info at the point of transaction. Unfortunately, do to the seemingly company strategic practices of giving no helpful information whatsover... and just railing roading a senior citizen with questionable sales methods and practices I ended up paying one month's service fees, because again... no contact info... nada, not even a copy of the agreement that was never shown to me except for the signature mark box on a small cellphone held outside the screen door... do your homework before buying into this outfit... the receive and never give give back... so that the public utilities commission and the state attorney general was notified to please clean up the low hanging fruit of the Austin, Texas Company, who may or may not be subcontracting with an outfit called TOP Marketing Group, which may be an inhouse accessory to Peak Six Power and Gas. Never again... and all they had to do was be non-predatory, fully disclosive of their services and their benefits... else who knows I might still be a customer of theirs... but not now, never again. Treat me like that once is plenty, thanks. Cheers Regardless read more

A TOTAL SCAM COMPANY!! and I mean downright FRAUDULENT! A year ago they got me to sign up with them, and it took me some time to realize it was not worth one bit. Just charges $30 extra on top of whatever I had anyways. I called them and called PGE and got it cancelled. And I thought that was the end of it. Three months ago one of them came to my door again to ask if I wanted the service, and I clearly said I do not want it, and I already had it and cancelled it. The person left. I was checking my bills again this month, and noticed they were back on my bill for the last three months! This time I didn't sign with them. There was ZERO consent from me or anyone in my household, but they somehow fraudulently signed me up again and started charging money! I'm guessing they used the signing form from last time, or none at all to do something without even me knowing!! THIS is how bad this company is!! Absolute trash! read more

Disgusting SCAM Company !!! They came to our door before Thanksgiving when I was on vacation, they lied to my grandma and saying they are PG&E employee, ask my grandma to took a survey, then they deceived her to sign for confirmation. No one told her they are sell their gas plan( $29.99/Mo.) , all they said is they are just taking a survey!!!! Today I just back from vacation and saw an letter in my mail box, showing my gas provider will switch from PG&E to them. WTF???? The boss from this company should be shamed on himself , disgusting!!! read more

BEWARE!! Peak6 paid a solicitation visit at my home, which clearly has a NO SOLICITING sign posted on the door. The Peak6 rep stated he didn't know what that meant, but later stated he graduated college with a BA degree...highly unlikely. The rep wanted a copy of my PGE bill and personal information. When questioned, he stated he was working with PGE to verify that the PGE customers read their bill and was aware of the rate increase. At that point I became skeptical and refused the information. These people are smart, he came at dinner time while I was cooking so I was hurried. After much debate and discussion he assured me he was NOT trying to sell me anything but was there just to confirm I was aware of the rate increase. I didn't give my personal information but did show him my PGE bill. He wrote down my Service Agreement number and had me sign verifying we did, in fact, meet to discuss the rate increase. As he left, he handed me a document, which he said explained the rate increase and why he was working with PGE. Of course, I didn't read it and went back to cooking. Later that night, I picked it up and noticed it was a Notice of Terms and Conditions transferring my gas service from PGE to Peak6! I immediately called but it was Friday night and they were closed for the weekend. Today, I sent them an email requesting cancellation with their company and complaining about their unethical and unprofessional tactics to gain customers. I then called them to cancel my service. I wanted it both in writing and recorded conversation. The customer rep I spoke with was friendly and professional and cancelled my service. Please beware! This company is using unethical tactics to gain customers without them knowing what they're signing up for! I wish I would've read the Yelp! comments before I spoke to the rep further. Lesson learned! read more

SCAM SCAM SCAM!!!! DO NOT GIVE YOUR PG&E BILL TO THEM! DON'T GIVE ANY OF YOUR PERSONAL INFORMATION OUT EITHER! These people go door to door and claim they work with PG&E, but they don't. They tell you that there is a new government law we may not know about, and they want to make sure we're getting the lower rates. Once they look at your information, they'll immediately tell you you're not getting the rates you deserve so Peak 6 will step in to help lower your rates. They will sign you up for a year subscription and bill you. Your rates won't lower but instead increase. While the guy was standing outside the front door I did a quick search on Peak 6 and found out many people were scammed. I told him we're not interested and asked him to leave. DON'T BE FOOLED! They get lots of complaints on BBB. Check it out: https://www.bbb.org/us/tx/austin/profile/energy-service-company/peak-six-power-and-gas-llc-0825-1000133430/complaints read more

Total scam!! Do Not sign with these fraudulent companies. they will ask you to sign in, will talk you in saying no matter what we will regulate your bill under below 29.99 but the real thing is apart from your pge bill you will be charged and extra 30$ read more

DO NOT FALL FOR THIS!!! I thought it would lower my bill and it increased by almost $20 a month! I had to call twice to cancel! They said they did not have a record of me calling the first time!! BEWARE!! read more

Has anyone actually used this company? I called PG&E and they were familiar with them. They are a 3rd party and will carry through PG&E and your bill comes through PG&E read more

They came to our door while we were getting ready for work telling us they were a part of pge. They also refused to leave our door until we loaded our pge bill and showed them the second page of our terms and service. We already had another gas supplier but they insisted that they knew. Absolutely disgusting. If they come to your door, DON'T answer them. read more

I sent the following email to Peak 6 which sums up my experience with them, just as the other reviews on here do. ___________________________________________________________________________________ On Sunday, September 11, a man came to my door and did not clearly identify what company he was with. He made it sound like he was an employee for Pacific Gas and Electric (PG&E). He said that they had attempted to contact me by letter three times and had not received a response regarding changes to my account. He then presented me with a form to fill out and sign. Now, I admit that I should have gotten more information and should not have signed this form without fully understanding what it was. However, the man at the door misrepresented himself and his intentions. I didn't realize exactly what I had signed until I received a letter from PG&E dated September 20, 2016 confirming that I had agreed to enroll with a third party gas supplier. This came as a complete surprise to me. I had never heard of Peak Six Power and Gas LLC until I received this letter. The man at the door never stated that this was the company he worked for. I do NOT want this service. I called Peak Six Power and Gas LLC at the number listed on the letter from PG&E, and spoke with a representative named Javier on September 23, 2016. He gave me a confirmation number of ****** and told me that this agreement had been terminated and would NOT go into effect. I also called PG&E on September 23 and made sure to cancel the transaction on their end. I was assured by both companies that no changes would be made to my account and I would remain a customer with PG&E. However, on October 16 I received a second letter from PG&E (dated October 8, 2016) which was identical to the first letter I received in September from them regarding confirmation of enrollment with a third party gas supplier. I called PG&E again (on October 16) and told them that I did NOT authorize this enrollment. PG&E said that they received a second submission from Peak Six. This means that Peak Six submitted the same form that I originally signed with the agent who came to my home and which I have already cancelled. I attempted to call Peak Six again to speak to a supervisor, but it was outside business hours. Let me be very clear: I do NOT wish to enroll with Peak Six Power and Gas LLC. I want to remain a customer of PG&E. If Peak Six Power and Gas LLC submits another change to my PG&E account, I will look at legal options, and I will report [them] to the Better Business Bureau. What [they] are doing is completely unethical, if not illegal. ___________________________________________________________________________________ Also, I sent this email before reading the reviews on here. I did submit a request to open a report with the Better Business Bureau, and I recommend that anyone else that has had a similar experience do the same. Here's the info on the company you need to fill out a report with the Better Business Bureau: Business Name: Peak 6 Power and Gas LLC Type of Business: Utilities Address: PO Box 6036, Austin, TX 78762 Phone Number: (888) 414-9669 URL: http://peak6pg.com/ Email: Care@Peak6PG.com Any comments on the company: I recommend including something similar to a Yelp review or something like I posted above. I also included a link to this Yelp page showing our reviews of this "company". Your email address You can also provide your name and phone number, but this information is not required. Don't let this company get away with this anymore! read more

THIS IS A SCAM! Do you give them any of your info. They call you from a local number, but its not a local call. They call me 3 times and week and its getting old. I don't even have a PG&E account. Now i just talk to the people to give them fake info and mess around with them. DON'T FALL FOR THE SCAM!!!! read more

two uh "Sales Reps" showed up here in San Jose today, Saturday Nov. 5th, 2016 and demanded to see my PG&E bill. Once I said no, and asked them to leave the property, the other rep started looking in windows, car windows, and generally just casing the place. Luckily I live in a neighborhood where we all look out for one-another. CTA's (Core Transport Agents) operate legally here in California but let's face it... they aren't ethical. They are third-party gas suppliers. Whatever you do.... do NOT show them anything. Ask them to leave your property. And if you are still harrassed, call the police. -Tom read more

People, please, please be forewarned! If you are with PG&E (even though they are a monopoly and that ain't good), do not sign up with these fly by night companies promising you lower energy bills unless you have done your due diligence and checked them out thoroughly to make sure they will make good on their promises. Aunt Esther is here to tell you, signing up with these so called "for the people, cheaper blah blah blah" companies is a straight up scam!!! A guy representing Peak 6 Power & Gas came to my door April 24th and said that because PG&E is a monopoly a bill was passed, AB 2145, to allow other companies to procure and distribute gas more cheaply. For those who like to be in the know about the latest power grabs and shady big biz dealings, check out this article: http://www.cbecal.org/wp-content/uploads/2014/06/The-Utility-Monopoly-Power-Grab-of-2014.pdf BTW, this bill is horrible for the climate, green jobs, etc. Okay, long story short. 1) I did not realize I was signing up for Peak 6 Power. I thought I was going to be sent an application (my fault for not reading the fine print :), 2) my last two bills are MORE THAN DOUBLE what they would have been had I remained with PG&E (and I have not been using any gas appliances!). I have been on the phone alternately with PG&E and Peak 6 Power trying to cancel the contract. I was told that it won't be cancelled until Sept. 1 and each is saying the other is responsible for when the cancellation is effective. I want it cancelled effective when I called in, which was August 17th and I want a refund for this over-billing and this contract w/ Peak 6 Power terminated effective immediately. So, we gon' have to get this worked out! Also people, be aware of Commerce Energy -- that's another shady company out there knocking on doors. Two guys representing them showed up at my door last week and one of them (the real big one) loudly asked me 3x during our conversation if I lived alone WTF?!!! I told them I been fooled once, so get to stepping... Okay now, you done heard it from Aunt Esther. You know I don't lie and I don't like lying, thieving heathens. much love & blessings to all ya'll! read more

These people are QUITE RUDE and difficult to understand, as they have very intense accents. I am not a proponent of anyone working by phone, who does not have the ability to master WHATEVER language in a CLEAR , CONSISE manner. Especially, when they are discussing issues of finance. I lived in Spain and NEVER would have taken a job selling something over the phone UNLESS my accent was pristine and my ability to speak Spanish was ABSOLUTELY mastered. Not acceptable. Plus, very RUDE. read more