Wayne provided something Rare in today's HVAC Repair Businesses - TRUTH and Fast, Expert and Cost…read moreReasonable Service. Wayne was recommended to me over fifteen years ago and has always provided expert service. The first effort was in an older (1920s) Federal Hill, Baltimore Row House. It was a very old unit needing repair. Wayne repaired it and got it running in a very short time. More recently Wayne repaired my Sister's unit and got her HVAC running quickly and at a reasonable cost. Most recently I had a Warning that my Controller could not communicate with the Blower. A Blue Dot Service came to the house, turned off the power, then told us we needed a blower, cooling unit, wire harness, new compressor and perhaps other elements - SOOOO we might as well buy a new complete system. AND he just happened to know a Rep that could give me a quote. They tried to sell us a 12-20 THOUSAND DOLLAR SYSTEM. I called Wayne, he found a defective wire harness and repaired it for $300. You can BOTH TRUST and AFFORD Wayne's support. (By the way - you cannot diagnose a system with the power off.) If you are a Senior and on a fixed income like us, YOU NEED to call Wayne, he can be trusted.

I would love to give 0 stars, it took them a week to get back with us on Part. Then told us that…read morethere was only one in America. I called someone else and they found 12. She said that she called twice and left a voicemail which we never got. When I told her I didn't get it she told me "well things happen." Then I told her yes they do but now twice in a row. She then cut me off and raised her voice to me and told me that she felt I was trying dispute the price. Her name was Ashley and she was very unprofessional. I told her I would have my significant other call to get everything handled and hung up. She called back and tried to act all sweet. She is very rude and unprofessional. I tried to stay local to help with business and everything going on (after she told that I didn't understand how places were being effected when she doesn't even know what I do for a living). I will never recommend anyone to them.

Our circuit breaker box blew up and Rick replaced the entire box in about five hours. He was a…read moretotal professional; communicated with us honestly, clearly, and with compassion. He explained what he needed to do and why and he kept me informed. This was an expensive job, but definitely in line with what I expected based on my research, and I feel like I got great value for the money. Highly recommended and I'll definitely call him again when I need an electrician.

Needed another outlet installed in the basement. Rick looked over the job, told me exactly what…read morematerials he was going to use and how he was going to run the line exactly to the spot where I needed the outlet. He had the job done in just a few minutes. Would recommend.

Our outlet in our garage wasn't working and after asking the landlord multiple times, we asked…read moreMcClain's Electric Workz to come and diagnose the problem. He found the problem and fixed it with no problem. Very satisfied!

If you need HVAC and plumbing work done, give them a call, he shows up when he says, does good…read morework, that's rare in these parts. and he doesn't drag out the job either.

Woke up this morning with no heat! I have Smith Heating and Cooling service my furnace every year,…read moreso I called them up. They sent Guy out in less than 30 minutes to fix my furnace! Great job! Great Service!! Thank you, Smith Heating and Cooling!

Moved to area and wanted to "sign on" with a good company for my HVAC needs. I indicated that they…read morewould get all of my business - 2 new systems, mini splits for the third floor, etc. A valued customer by any other name and should have been to this outfit. They failed to come through when I needed them most. Turned on A/C for first time and there was nothing but hot air. Sent a belligerent man out that was crabby, came into the wrong gate after I left instructions not to use the back gate due to dogs and when I asked him to go back out and come around to other gate, he simply refused and wanted to argue about it. Couldn't believe it! He was not professional and was very sarcastic. It was 95 degree day and I was without A/C. I operate a business in my home, have pets in the home and I expressed that I needed to simply have them put the new systems in. He said it would be 4-6 weeks. I stated that wouldn't work at all. Funny that the office had all of the paperwork from the origin of the leak that they diagnosed the prior fall when I moved in, yet they sent this guy out who didn't know squat. He called his boss while I waited and then said he would get back to me. They never called, never followed up and I was left without A/C. Luckily I discovered the company I had done business with in the other state I lived in and that they had an office in this area (I had no idea they did business in this area, but was thrilled). They promptly came out, filled my condenser with 8 pounds of Freon FREE OF CHARGE so I was not without air and they are putting the new systems in. Smith missed the opportunity to have a great customer and to think that I still have the systems on the third floor to put in at a later date. Any business would value a customer like this. Smith just walks away and leaves you with no A/C during sweltering temps for over two weeks straight. Is this the HVAC company you want to rely on for your heating and cooling needs? I think not!

I called Self Plumbing late on a Friday afternoon and told the receptionist about the problem I was…read moreexperiancing with a backed up sewer clog in my basement. She said she would submit a requisition, and a service person would arrive shortly. Within thirty minutes, John was here. Thirty minutes later, John located the problem, corrected it, and was on his way home. I can not say enough about the kindness and professionalism the business exhibited in my time of need. I rate them a five-star and would certainly recommend them to all. Frank ex Moberly, mo

It took 3 weeks for a plumber to check sump pump, plumber came out and saw the sump pump wasn't…read moreengaging so he vacuumed out water and debris and then filled the hole back up halfway with water and noticed the sump pump did not kick in on its own so he lifted up the float to force the sump pump to work. Tried to call them back in to actually fix the issue but the secretary just claimed they fixed the issue and starting arguing instead of offering to send a person to check it out again. When we finally came to an agreement that someone would come out the next day they then failed to show up the the property two separate days when they said they would and when tried to call back they would not answer. Escalated to insurance company and reporting to BBB for being a horrible business. Save your money and go somewhere else where your problems will actually be fixed and customer support is actually worth conversating with. Charged $65 to vacuum out the sump pump hole and acted like that solved everything. Worthless company.

John, Melvin and the crew did an amazing job on my roof. I had recently purchased a historic home…read morein Paris and was dreading the process of getting a new roof; especially since I was 2 states away in Colorado! John kept in contact, gave updates and best of all, did NOT charge for the estimate! Highly recommended!

Dale is amazing! I got his number from a neighbor and when I called, he answered. Our water heater…read morehad been out for days, and he asked me a couple questions and walked me through reigniting the water heater. He told me what to do step-by-step and it came back on. He knew exactly what I needed to do to get it started back up and it worked. I will definitely be keeping him on speed dial for anything I may need in the future. So grateful for him and to have hot water again. Thanks so much Dale, you are a lifesaver!!!

This is a professional service! He showed up and cut through a wall behind the toilet then solved a…read moreleak that was dripping into the garage bellow it. He showed me how to turn the water off in case of an emergency. While he was working he explained his process. He spoke and worked with the confidence you would expect from a man with many years of experience.