Technicians were polite but lacked supervision at times leading to months of delay in drying of…read morewater damaged areas. I hired an outside contractor to perform new construction once mitigation was finished.

They showed up on time, completed a full inspection, and didn't charge me. I was so impressed with…read moretheir knowledge and integrity! Highly recommend!

My ADU addition was a huge success! You are in good hands with BuildSTRONG! Unparalleled…read moreprofessionalism from start to finish! I will definitely use them for all my future projects.

Honest, Trustworthy and has INTEGRITY! Bill and team are…read moreupfront with everything they do from the first phone call to the last day of wrap up. They do not try to over price things but keep it fair so they can still run a business and keep the price fair to the customer. The communication level is above par and they are always willing to take the time to explain things. They become family. They try extremely hard and if something unusual does pop up or something doesn't go exactly as planned, they don't abandon you and take care of you!!! One of the biggest issues is people over promising and they don't do this. They give honest feedback about how long things take. You might not like to wait but at least they are up front with real time frames. :) I like that.

These guys are the best. Quick response, fantastic work, and go above and beyond to take care of…read morecustomers. Extremely honest and personable. For my first big reliance on filing a claim with my insurance, I'm glad I had Travis and Jeff to walk us through the process. I can't say enough good things about Custom Cleanup.

The absolute best clean up crew EVER!!!…read more Travis and his guys were fast, professional, easy to work with, and ridiculously knowledgable. Not to mention friendly and easy to work with. They handled my bathroom/laundry room/master bedroom flood with ease. I almost wish my house would flood again...well, maybe not. Thanks again, Guys!!! You were FANTASTIC!! -Kirsten Warren

Excellent customer service and excellent mitigation. Clean and professional. Really top notch work.read more

Allay got sent to my house by USAA to investigate possible water damage caused by a small leak in…read morethe refrigerator line. He arrived on time, and was super chill and easy to talk to. He only found moisture on the base of the cabinet, which was good news on my end cuz I'm able to fix that! They sent me an invoice by mistake, and after talking to a couple of their reps, including the tech that came out, everything got taken care of. 100% recommend. I really appreciate their dedication to customer service, and how quickly they can get issues resolved.

Jerrod is fantastic! Explained everything and performed the cleanup with excellence…read more He put everything back in place when he was finished and continues to check on current repair status. I have to say, above and beyond! Thank you Jerrod!!

Avoid this restoration company! The owner who performed the job at our place kept no moisture logs…read more He inflated quantities and included items never performed in the final billing. (Updates below) I anticipated Jerrod would distort the story, so clarifying in response to his public reply: 1. We were fully aware the work wouldn't be covered by insurance due to a construction defect. We hired him only because State Farm provided his business card. A major Red Flag in hindsight is that he lists only a P.O. Box as his business address. This makes it difficult to hold him accountable when issues arise. 2. We did take legal action to recover overcharges. The judge was unable to make a ruling because of the technical nature of the case. All documentation has now been submitted to DOPL, which has the appropriate oversight and expertise to review his billing and conduct, which we probably should have done in the first place. 3. This review is not retaliation. It is a factual account of my experience and is intended to help others make a more informed decision. Again, I cannot stop anyone from hiring him. But if you do and encounter similar issues, here are a few important precautions: 1. Verify all measurements yourself and make sure they match the actual work performed. Some of his measurements even exceed the construction dimensions in the blueprint. 2. Always request moisture logs. Be cautious. Jerrod may place a moisture meter on surfaces with metal underneath, which can falsely indicate elevated moisture levels. True moisture should be confirmed by readings that decrease over time during the drying process. One-time readings without follow-up are not reliable. 3. Ask for detailed quantity breakdowns and make sure you understand how each billed item is calculated, and DO NOT pay when he increases the quantity without communicating with you beforehand. 4. Watch for items on your invoice that may not have been performed, such as: * Power distribution box * Negative air fans or air scrubber * Add for HEPA filter * Protect contents plastic cover (this is different from the containment barrier) * Cleaning labor minimum (if cleaning technicians are already billed separately, this may be double charging) I hope this helps others avoid the same experience.

I would not recommend them. While nice people, the bottom line is key so they use inferior…read moresubcontractors who show poor craftsmanship while Ultraclean supervisors are not to be seen and have no way of knowing who is doing what.

Everyone at this company was so helpful and friendly. They made a terrible situation so much…read moreeasier. And their prices were very fair too. A+++ all the way.

Absolutely the best of the best!! Both gentlemen were very professional and and worked very hard to…read moreremedy our problem. I would without a doubt refer them to anyone in need!! You'll be very pleased!! Thanks again!!!

From the owner: Have water in your home? Call now to get your home super dry. DrierHomes is a top rated water…read moredamage restoration contractor serving the Treasure Valley, ID area. Services include Water Damage Restoration, Emergency Water Removal, Dry Out Services, Sewage Cleanup, Toilet Overflow, Basement Flood, Burst Pipes, Flood Damage, Appliance Leaks, flooded crawlspaces and Water Heater Leak.